Oct 22, 2018, 10:14 pm
Last edit by: crackjack
Here’s MH’s current official position as advised to the public:
https://askmh.malaysiaairlines.com/f...language=en_US
For those who are wondering how it's done in Amadeus Altea, here is a video someone at MH took of their training session.
https://www.youtube.com/watch?v=AwbtQvMphGI
In this video they show how to add "inbound" flights and "outbound" flights to the check-in record.
https://askmh.malaysiaairlines.com/f...language=en_US
Originally Posted by AskMH, as of Mar 25, 2022
If I'm travelling multiple sectors, can I check-in my baggage to the final destination?
Yes, as long as you are holding a single PNR.
For flights on oneworld member airlines, Malaysia Airlines still allows passengers to check-through to a final destination with baggage even if the sectors are ticketed separately on separate bookings provided the travel begins with Malaysia Airlines. Please note that this may not be possible on your return journey if travel begins with another oneworld member airline that chooses to adhere to the new oneworld obligation. Certain oneworld and code-share flights allow our passengers to check-through while some do not. Please confirm the status of your ticket at the check-in counter.
Yes, as long as you are holding a single PNR.
For flights on oneworld member airlines, Malaysia Airlines still allows passengers to check-through to a final destination with baggage even if the sectors are ticketed separately on separate bookings provided the travel begins with Malaysia Airlines. Please note that this may not be possible on your return journey if travel begins with another oneworld member airline that chooses to adhere to the new oneworld obligation. Certain oneworld and code-share flights allow our passengers to check-through while some do not. Please confirm the status of your ticket at the check-in counter.
For those who are wondering how it's done in Amadeus Altea, here is a video someone at MH took of their training session.
https://www.youtube.com/watch?v=AwbtQvMphGI
In this video they show how to add "inbound" flights and "outbound" flights to the check-in record.
Malaysia Airlines Official Policy on Checking bags on separate tickets
Feb 12, 2019, 8:09 pm
#166
Join Date: Jan 2007
Posts: 4,709
Hi guys,
Planning the following route:
(Single ticket - MH)
PEN-KUL-BKK
*4-hour Layover*
(Separate ticket - JAL issued with Alaska Miles)
BKK-KIX
Would the check-in counter at PEN be able to check baggage all the way through (and issue all boarding passes) to KIX considering they are One World?
Also the JAL PNR will be for 3 passengers, only 1 passenger starting journey from PEN so just give the ticket number would be sufficient for PEN check-in counter to tag all the way through?
Thank you
Planning the following route:
(Single ticket - MH)
PEN-KUL-BKK
*4-hour Layover*
(Separate ticket - JAL issued with Alaska Miles)
BKK-KIX
Would the check-in counter at PEN be able to check baggage all the way through (and issue all boarding passes) to KIX considering they are One World?
Also the JAL PNR will be for 3 passengers, only 1 passenger starting journey from PEN so just give the ticket number would be sufficient for PEN check-in counter to tag all the way through?
Thank you
Feb 14, 2019, 8:17 pm
#167
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
Feb 15, 2019, 2:39 am
#168
Join Date: Feb 2019
Location: London
Programs: Qatar Plat, Sinbad Silver.
Posts: 212
PEN - DPS on two separate PNR's
My experience at Penang, no problem at all took 2mins to check through bags with Priority tags to Denpasar. Much cheaper on two PNR's than one ticket.
Excellent service all round from Malaysia Airlines staff.
Excellent service all round from Malaysia Airlines staff.
Mar 24, 2019, 7:22 am
#169
Join Date: Jan 2011
Location: Lafayette, LA
Programs: AA EXP 2MM, BA Gold, UA Gold MM, DL SM MM, Hyatt Glob, HH Diam, Marriott Ti/LT Plat, IHG Plat
Posts: 274
Separate PNRs, 90-min connection in BKK
Flying CGK-KUL-BKK on MH, then BKK-DOH-YUL on QR. Separate PNR’s, both tickets discounted Biz. When I booked the MH ticket earlier today, I thought my QR flight wasn’t leaving BKK until 11:40 PM, so I booked a 6:55 PM arrival in BKK. Then I looked again and saw that the QR flight actually leaves at 8:25 PM. (11:40 is the time it arrives in Doha,) I can change my MH ticket to an earlier flight, but only by paying a $100 penalty. So my inclination is to take my chances: 90 minutes appears to be a legal international connection in BKK. But I worry that MH might balk at checking my bags through to YUL, given the relatively short connection time in BKK. I would appreciate any information or insight you may have.
Mar 24, 2019, 7:49 am
#170
Join Date: Jan 2007
Posts: 4,709
Flying CGK-KUL-BKK on MH, then BKK-DOH-YUL on QR. Separate PNR’s, both tickets discounted Biz. When I booked the MH ticket earlier today, I thought my QR flight wasn’t leaving BKK until 11:40 PM, so I booked a 6:55 PM arrival in BKK. Then I looked again and saw that the QR flight actually leaves at 8:25 PM. (11:40 is the time it arrives in Doha,) I can change my MH ticket to an earlier flight, but only by paying a $100 penalty. So my inclination is to take my chances: 90 minutes appears to be a legal international connection in BKK. But I worry that MH might balk at checking my bags through to YUL, given the relatively short connection time in BKK. I would appreciate any information or insight you may have.
Jun 19, 2019, 3:42 pm
#172
Join Date: Jan 2007
Posts: 4,709
Jun 19, 2019, 6:53 pm
#173
Join Date: Oct 2018
Posts: 481
Sep 30, 2019, 6:14 am
#174
Join Date: Nov 2013
Posts: 18
As a last resort, however, on my last trip through KLIA, a sign on the transfer desk stated that they could assist with transferring bags to the next flight (Iassume this was based on the bag not being tagged before); definitely something I could use every now and again!
Check in agent in IST wont check through my luggage to PEN as it says my flight is domestic and so cant do it and they said that SV has no interline baggge agreement with MH. Although on Expertflyer stated otherwise.
Unfortunately arrived in KUL late by 1 hour. Rushed myself to the transfer counter to try this. Refused with a big NO!. They dont do retagging of luggage. The lady mentioned that what they mean by that statement is that ”we will help you to key in our system that you have a luggage that is checked through by your previous airlines. If your luggage tag terminates in KUL, you have to clear the immigration and custom, pickup your luggage and recheck again at MH counter at the departure hall”
i wonder if insurance will cover this if flight is booked on separate ticket?
Sep 30, 2019, 6:23 am
#175
Join Date: Nov 2018
Programs: Enrich
Posts: 449
I believe there is a chance but not sure how high it is. As for International to Domestic, even for MH itself the MCT is 3 hours if you book via MH website as a single ticket. Some more, the check in time limit for domestic is also 60 minutes before departure, therefore I believe this is part of the reason you getting a big NO.
Sep 30, 2019, 9:45 am
#176
Join Date: Jul 2014
Posts: 1,132
Sad to hear it doesn’t work that way, and also you weren’t able to make the second flight.
Just to be clear, the MCT at KUL is not 3hrs I -> D on MH. An example is NRT-KUL-PEN on MH89+MH1162, <2hrs between. Still, unlikely insurance would cover for a 1hr delay, but worth asking...
Last edited by crackjack; Sep 30, 2019 at 9:53 am
Sep 30, 2019, 8:21 pm
#177
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
I believe there is a chance but not sure how high it is. As for International to Domestic, even for MH itself the MCT is 3 hours if you book via MH website as a single ticket. Some more, the check in time limit for domestic is also 60 minutes before departure, therefore I believe this is part of the reason you getting a big NO.
Not that it applies when travelling on separate tickets, though.
Sep 30, 2019, 8:29 pm
#178
Join Date: Nov 2018
Programs: Enrich
Posts: 449
I just realize that it become 60mins now. Few years back when I try to book SIN-KUL-LGK, the MH system indicates the connection time must be 3hours between the two segments, in both normal return and multi city options.
Which end up I cancel my plan to go langkawi for vacation because the overall flight time is too long.
Just check again now they offer much shorter connection time, which is good for passenger
Which end up I cancel my plan to go langkawi for vacation because the overall flight time is too long.
Just check again now they offer much shorter connection time, which is good for passenger
Oct 5, 2019, 4:35 pm
#179
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
I just realize that it become 60mins now. Few years back when I try to book SIN-KUL-LGK, the MH system indicates the connection time must be 3hours between the two segments, in both normal return and multi city options.
Which end up I cancel my plan to go langkawi for vacation because the overall flight time is too long.
Just check again now they offer much shorter connection time, which is good for passenger
Which end up I cancel my plan to go langkawi for vacation because the overall flight time is too long.
Just check again now they offer much shorter connection time, which is good for passenger
Apr 29, 2022, 2:41 am
#180
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,247
MH to JL separate tickets - baggage
Hi,
Will MH send my bags onwards to JL (and then AA) if I have separate tickets? I have a KUL-NRT-USA flight booked and am looking to get a SIN-KUL leg.
My options are Scoot or MH with the latter being twice the price. However, if I can avoid dealing with exiting in KUL and rechecking my bags, it is worth it.
Will MH send my bags onwards to JL (and then AA) if I have separate tickets? I have a KUL-NRT-USA flight booked and am looking to get a SIN-KUL leg.
My options are Scoot or MH with the latter being twice the price. However, if I can avoid dealing with exiting in KUL and rechecking my bags, it is worth it.