Malaysia Airlines new alcohol policy
Jan 7, 16, 11:45 pm
#1
Original Poster
Join Date: Feb 2006
Posts: 709
Malaysia Airlines new alcohol policy
Flew Kul-Bkk today business class and was told by the FA that MH no longer serves alcohol on flights less than 3 hours. Apparently this new policy was effective as of January 1.
I was also at the MH Regional lounge and was told no alcohol before 9am. This second policy appears to be a little fluid as I contacted a manager and this decision (at least for me) was rescinded.
As far as I'm concerned, I am done with MH. The food in J is now abysmal (satay excepted), no champagne on 3 of 4 flights in the last week and terrible irrops handling. If the alcohol policy is true, I can imagine the whole airline going dry in the near future, just to save a few ringgit.
I was also at the MH Regional lounge and was told no alcohol before 9am. This second policy appears to be a little fluid as I contacted a manager and this decision (at least for me) was rescinded.
As far as I'm concerned, I am done with MH. The food in J is now abysmal (satay excepted), no champagne on 3 of 4 flights in the last week and terrible irrops handling. If the alcohol policy is true, I can imagine the whole airline going dry in the near future, just to save a few ringgit.
Jan 8, 16, 5:38 am
#2
Join Date: Jul 2006
Location: London, England
Programs: OW Emerald (BA), UA*G, Marriott Plat, IC RA, Various others
Posts: 1,009
Like you, champagne was 'not available' on a longer Asian flight on MH before Christmas, where it was listed on the wine list in business class.
We had no issue with wine and gin on the KUL-BKK flight, again flown before Christmas.
If this is a new policy, I have not been able to find anything out about it on the MH website. It seems strange to lose product consistency, especially in business class, where customers are connecting.
We had no issue with wine and gin on the KUL-BKK flight, again flown before Christmas.
If this is a new policy, I have not been able to find anything out about it on the MH website. It seems strange to lose product consistency, especially in business class, where customers are connecting.
Jan 11, 16, 4:01 am
#6
Join Date: Jul 2014
Posts: 1,008
Jan 12, 16, 12:00 am
#7
Join Date: Sep 2013
Location: IAH
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Jan 25, 16, 12:12 pm
#9
Join Date: Oct 2011
Location: HEL
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Jan 25, 16, 10:45 pm
#10
Join Date: Mar 2005
Location: WLG/BKK
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Posts: 9,381
Jan 26, 16, 4:42 am
#11
Join Date: Aug 2014
Location: London
Programs: BA Gold, Subcard
Posts: 435
Going forward the fares should be reduced to reflect this drop in service provided.
I have 4 regional flights coming up with a couple that are less than 3 hours. At the time of booking last year the product offered was different to what I will receive.
I am not an alcoholic and can go 0-3 hours without a drink but if I pay for a premium product/service I expect to get it.
I have 4 regional flights coming up with a couple that are less than 3 hours. At the time of booking last year the product offered was different to what I will receive.
I am not an alcoholic and can go 0-3 hours without a drink but if I pay for a premium product/service I expect to get it.
Jan 26, 16, 7:39 am
#12
Join Date: Jul 2007
Location: USA
Programs: UA 1K/*G, Hyatt Globalist, Bonvoy BS, Hertz & Avis Pres
Posts: 652
We will be flying MH domestically and internationally in April. I realize our domestic flights will not offer alcohol in C. Our international flights are TPE-BKI (blocked at 3:30) and KUL-DPS (blocked at 3:00, we are on MH715, the other MH KUL-DPS flights are blocked at 3:05). Any experiences on these flights, re: how "under 3 hours" is implemented? Is it based on blocked time?
Like others here, I realistically would only have a beer or two but this may affect how much I bid on MHUpgrade for these flights.
Like others here, I realistically would only have a beer or two but this may affect how much I bid on MHUpgrade for these flights.
Jan 31, 16, 11:14 pm
#15
Join Date: Dec 2013
Posts: 1
Goodbye MAS...Policy Again Confirmed
Just flew Jakarta - KL and was told about this 3 hour no alcohol policy.
About to board KL - Ho Ch Minh and dreading the same bad news.
Guess I'll stick with Singapore Airlines and Garuda for future flights out of Jakarta!
Poor decision that will only drive away passengers.
About to board KL - Ho Ch Minh and dreading the same bad news.
Guess I'll stick with Singapore Airlines and Garuda for future flights out of Jakarta!
Poor decision that will only drive away passengers.
