Malaysia Airlines new alcohol policy

Old Jan 8, 16, 12:45 am
  #1  
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Malaysia Airlines new alcohol policy

Flew Kul-Bkk today business class and was told by the FA that MH no longer serves alcohol on flights less than 3 hours. Apparently this new policy was effective as of January 1.

I was also at the MH Regional lounge and was told no alcohol before 9am. This second policy appears to be a little fluid as I contacted a manager and this decision (at least for me) was rescinded.

As far as I'm concerned, I am done with MH. The food in J is now abysmal (satay excepted), no champagne on 3 of 4 flights in the last week and terrible irrops handling. If the alcohol policy is true, I can imagine the whole airline going dry in the near future, just to save a few ringgit.
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Old Jan 8, 16, 6:38 am
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Like you, champagne was 'not available' on a longer Asian flight on MH before Christmas, where it was listed on the wine list in business class.

We had no issue with wine and gin on the KUL-BKK flight, again flown before Christmas.

If this is a new policy, I have not been able to find anything out about it on the MH website. It seems strange to lose product consistency, especially in business class, where customers are connecting.
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Old Jan 8, 16, 4:59 pm
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MH is fast becoming a LCC. I am DONE with it for all J travels.
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Old Jan 10, 16, 8:10 am
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How about some signature non alcoholic drinks then? CX do some beautiful non alcoholic drinks.
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Old Jan 10, 16, 5:31 pm
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Originally Posted by carrotjuice View Post
MH is fast becoming a LCC. I am DONE with it for all J travels.
Considering the CEO came from an LCC I would not be surprised
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Old Jan 11, 16, 5:01 am
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Originally Posted by TennisNoob View Post
Considering the CEO came from an LCC I would not be surprised
While the COO is definitely from Ryanair, Aer Lingus Is most definitely a full-service airline.

I believe that Mueller's whole career has been with full-service airlines too?
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Old Jan 12, 16, 1:00 am
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Originally Posted by crackjack View Post
While the COO is definitely from Ryanair, Aer Lingus Is most definitely a full-service airline.

I believe that Mueller's whole career has been with full-service airlines too?
Yesyes but Aer Lingus does not even have F or an premium cabin till recently.
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Old Jan 13, 16, 2:35 pm
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MAS should join forces with Air ASIA and rebrand itself as:


MASIA

Last edited by djjaguar64; Jan 13, 16 at 3:43 pm
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Old Jan 25, 16, 1:12 pm
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Originally Posted by riced View Post
Flew Kul-Bkk today business class and was told by the FA that MH no longer serves alcohol on flights less than 3 hours. Apparently this new policy was effective as of January 1.
Any recent observations about the alcohol policy?
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Old Jan 25, 16, 11:45 pm
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Originally Posted by sakari1707 View Post
Any recent observations about the alcohol policy?
In Bangkok over the pst week, and a friend-of-a-friend who flies frequently BKK-KUL-BKK said the policy was in place. He was a very unhappy person, and was particulalry annoyed that there had been no forewarning.
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Old Jan 26, 16, 5:42 am
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Going forward the fares should be reduced to reflect this drop in service provided.

I have 4 regional flights coming up with a couple that are less than 3 hours. At the time of booking last year the product offered was different to what I will receive.

I am not an alcoholic and can go 0-3 hours without a drink but if I pay for a premium product/service I expect to get it.
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Old Jan 26, 16, 8:39 am
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We will be flying MH domestically and internationally in April. I realize our domestic flights will not offer alcohol in C. Our international flights are TPE-BKI (blocked at 3:30) and KUL-DPS (blocked at 3:00, we are on MH715, the other MH KUL-DPS flights are blocked at 3:05). Any experiences on these flights, re: how "under 3 hours" is implemented? Is it based on blocked time?

Like others here, I realistically would only have a beer or two but this may affect how much I bid on MHUpgrade for these flights.
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Old Jan 28, 16, 12:25 am
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SIN-KUL no beer
KUL-SIN beer
KUL-DPS no beer
DPS-KUL beer

Doesn't make sense.
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Old Jan 29, 16, 3:52 am
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Originally Posted by ckx2 View Post
SIN-KUL no beer
KUL-SIN beer
KUL-DPS no beer
DPS-KUL beer

Doesn't make sense.
What was the time of departure for each flight?
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Old Feb 1, 16, 12:14 am
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Goodbye MAS...Policy Again Confirmed

Just flew Jakarta - KL and was told about this 3 hour no alcohol policy.

About to board KL - Ho Ch Minh and dreading the same bad news.

Guess I'll stick with Singapore Airlines and Garuda for future flights out of Jakarta!

Poor decision that will only drive away passengers.
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