Malaysia Airlines new alcohol policy

Old Feb 7, 16, 5:21 am
  #31  
 
Join Date: Jul 2014
Posts: 1,035
Originally Posted by FlyingYan
Enjoy MH! As for me, after 160 flights with them in 2015, I have made my decision to stop flying with them!
Good, vote with your wallet. Others can do the same. Personally, I still find the service on MH quite good (in J), particularly given how SQ jacks up prices for SG-based travellers...

Perhaps you can give feedback directly to MH at their website, or through Enrich instead (with 160 flights, you must be Platinum by now).
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Old Feb 7, 16, 10:12 pm
  #32  
c2h
 
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MH is going downhill very fast, that is if they're not already there. Furthermore I have given up on MH Enrich. If Malindo (OD) decides to return to the main KLIA terminal I guess I'll be flying them more frequently instead for domestic and regional flights. Their J product is pretty good.
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Old Feb 8, 16, 1:41 am
  #33  
 
Join Date: Feb 2002
Posts: 1,685
Originally Posted by ckx2
SIN-KUL no beer
KUL-SIN beer
KUL-DPS no beer
DPS-KUL beer

Doesn't make sense.
I'm on KUL-DPS in April blocked at 3:05, this should have alcohol, right?
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Old Feb 8, 16, 2:17 am
  #34  
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Originally Posted by audio-nut
I'm on KUL-DPS in April blocked at 3:05, this should have alcohol, right?
Not necessarily. See the post about Kul-Maa with a block time of 3:20 and no alcohol. There is no official policy on their website and the 3 hour rule is just something fliers like myself have been told by the cabin crew.
riced is offline  
Old Feb 8, 16, 11:51 am
  #35  
c2h
 
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I would imagine that morning flights would not get loaded with alcohol thus the immediate return to KUL would not have it either. Just my guess.
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Old Feb 17, 16, 8:56 am
  #36  
 
Join Date: Feb 2016
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today i experienced the same.KUL to BKK. sorry. no beers. and no menu to choose and no immigration cards available for bangkok immigration.
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Old Feb 23, 16, 2:37 am
  #37  
FlyerTalk Evangelist
 
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Just flew HKG-KUL-HKG in Y.
Wine, red and white, offered on both flight (still from big bottle).
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Old Feb 23, 16, 7:47 pm
  #38  
 
Join Date: Jan 2015
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Thumbs down

I was so ticked off about this I sent a tweet to @MAS:

@MAS thanks for stopping alcohol service in business class on short intl. flights. great premium experience enhancement.
Received this reply:
Apologies for the inconvenience, as the decision was in response to the preference of majority customers & taken in consultation
My response:
@MAS good luck with that decision. I'm sure it will really enhance revenue and loyalty. #iflythai

I'm sure the research question, if there really was any done, was something like: What would you prefer we discontinue: FLIGHT SAFETY or ALCOHOL?
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Old Feb 23, 16, 8:36 pm
  #39  
 
Join Date: Mar 2003
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Ridiculous policy. Am in the middle of booking flights for a couple of Asia trips and have decided to not considering MH because of this. Their short haul business class seats and meals were sad to begin with. This just seals the deal.
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Old Feb 23, 16, 9:16 pm
  #40  
 
Join Date: Oct 2012
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It's a shame they've decided to do this, but I can see how they might come to this conclusion. Are they still serving alcohol in the Regional Lounge in KL?
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Old Feb 23, 16, 10:35 pm
  #41  
 
Join Date: Jul 2014
Posts: 1,035
Originally Posted by AddictedTraveller
Are they still serving alcohol in the Regional Lounge in KL?
I was there in early Feb, and I believe they still had all the bottles out. I didn't ask for anything though, had to rush for my connecting flight.
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Old Feb 24, 16, 3:43 am
  #42  
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Originally Posted by expatbkk
I was so ticked off about this I sent a tweet to @MAS:

@MAS thanks for stopping alcohol service in business class on short intl. flights. great premium experience enhancement.
Received this reply:
Apologies for the inconvenience, as the decision was in response to the preference of majority customers & taken in consultation
My response:
@MAS good luck with that decision. I'm sure it will really enhance revenue and loyalty. #iflythai

I'm sure the research question, if there really was any done, was something like: What would you prefer we discontinue: FLIGHT SAFETY or ALCOHOL?
I received the same reply. I can guarantee the majority of J customers did not agree with this policy! Maybe it was taken in consultation with members of the local mosque, but certainly not with anyone who actually pays for business class and wants a glass of wine!
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Old Feb 24, 16, 11:41 am
  #43  
 
Join Date: May 2012
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Originally Posted by AddictedTraveller
It's a shame they've decided to do this, but I can see how they might come to this conclusion. Are they still serving alcohol in the Regional Lounge in KL?
Originally Posted by crackjack
I was there in early Feb, and I believe they still had all the bottles out. I didn't ask for anything though, had to rush for my connecting flight.
I saw the Regional lounge was serving alcohol on Valentine's day while I was in the lounge. Too bad they don't have Bailey's....
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Old Feb 25, 16, 12:55 am
  #44  
 
Join Date: Oct 2012
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Originally Posted by lcpteck
Too bad they don't have Bailey's....
This is my biggest issue I have with MH lounge.
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Old Feb 25, 16, 1:07 am
  #45  
 
Join Date: May 2012
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Originally Posted by Rami Tamimi
This is my biggest issue I have with MH lounge.
Alcoholic chocolate milk for the win!
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