Malaysia Airlines new alcohol policy
#17
Join Date: Nov 2004
Location: Phuket
Programs: SQ, EY, QR, BA, ITA, Hilton Diamond, Marriott Plat, IHG Diamond Amb, Amex Plat, Avis Pres.Club
Posts: 5,219
#18
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
#19
Join Date: May 2008
Location: MSP
Programs: DL Plat, NZ Elite, QF Plat
Posts: 1,763
I flew HKT-KUL-HKT in J late-Jan and can confirm there was no alcohol loaded onto either flight. I've got a KUL-MNL-KUL coming up in J in the next few days so will report back then with alcohol situation and whether champagne was loaded.
#20
Join Date: Nov 2004
Location: Phuket
Programs: SQ, EY, QR, BA, ITA, Hilton Diamond, Marriott Plat, IHG Diamond Amb, Amex Plat, Avis Pres.Club
Posts: 5,219
...they HAVE have had a long-haul business class for many years & thats a fact - however one views it’s competitiveness.
#21
Join Date: May 2009
Location: Here and there
Programs: Hyatt Globalist,
Posts: 318
Just flew Jakarta - KL and was told about this 3 hour no alcohol policy.
About to board KL - Ho Ch Minh and dreading the same bad news.
Guess I'll stick with Singapore Airlines and Garuda for future flights out of Jakarta!
Poor decision that will only drive away passengers.
About to board KL - Ho Ch Minh and dreading the same bad news.
Guess I'll stick with Singapore Airlines and Garuda for future flights out of Jakarta!
Poor decision that will only drive away passengers.
Flew CGK-KUL-NRT in December and there was free flowing alcohol on both segment in J.
Food even after selecting Chef on call was sub par.
Definitely not on my list anymore with this new change for trans Asia travel.
#22
Join Date: Nov 2010
Location: MEX-LIS
Programs: QR-PLT, AM-Platino, TK-Elite
Posts: 298
Flew KUL-MAA rtn on Wednesday.
No alcohol for the mornng outbound (9:30am departure)
and only offered red wine (cheap merlot) on the night flight back (00:30 am departure)
Seems to fit into the whole new alcohol policy although MAA is 3h 20mins.
Apparently they do stock spirits on board but you have to request for it.
No alcohol for the mornng outbound (9:30am departure)
and only offered red wine (cheap merlot) on the night flight back (00:30 am departure)
Seems to fit into the whole new alcohol policy although MAA is 3h 20mins.
Apparently they do stock spirits on board but you have to request for it.
#23
Join Date: Dec 2008
Location: Kuala Lumpur, Malaysia
Programs: BA Gold, TK*G, Flying Blue Gold, MH Enrich Platinum, Hilton Diamond, Marriott Platinum
Posts: 157
Even before this stupid no alocohol policy, they were already cutting on drinks in the last 2 years.
I was always agravated with MH loading only 1 bottle of Champagne on flights operated by the 737-800, even on longer flights like Mumbai. When lucky, they would have 2 bottles... Even so, it is not sufficient for a full cabin with 16 passengers, on a 4 hours flight.
I have complained multiple times and they always blamed "space restriction". Other airlines don't have any issue loading enough... Why would MH have less space? Clearly, this was already a cost cutting measure.
I have been Platinum with MH Enrich for 4 years now, but I have stopped flying with them. The declining level of service just makes it so annoying that I'd rather have a connecting flight via Singapore or Bangkok...
I was always agravated with MH loading only 1 bottle of Champagne on flights operated by the 737-800, even on longer flights like Mumbai. When lucky, they would have 2 bottles... Even so, it is not sufficient for a full cabin with 16 passengers, on a 4 hours flight.
I have complained multiple times and they always blamed "space restriction". Other airlines don't have any issue loading enough... Why would MH have less space? Clearly, this was already a cost cutting measure.
I have been Platinum with MH Enrich for 4 years now, but I have stopped flying with them. The declining level of service just makes it so annoying that I'd rather have a connecting flight via Singapore or Bangkok...
#24
Original Poster
Join Date: Feb 2006
Posts: 711
Flew KUL-MAA rtn on Wednesday.
No alcohol for the mornng outbound (9:30am departure)
and only offered red wine (cheap merlot) on the night flight back (00:30 am departure)
Seems to fit into the whole new alcohol policy although MAA is 3h 20mins.
Apparently they do stock spirits on board but you have to request for it.
No alcohol for the mornng outbound (9:30am departure)
and only offered red wine (cheap merlot) on the night flight back (00:30 am departure)
Seems to fit into the whole new alcohol policy although MAA is 3h 20mins.
Apparently they do stock spirits on board but you have to request for it.
#25
Join Date: Dec 2007
Location: Harrogate
Programs: BA, KL, DL
Posts: 995

#26
Join Date: Nov 2010
Location: MEX-LIS
Programs: QR-PLT, AM-Platino, TK-Elite
Posts: 298
Even if they are cutting back for cost cutting measures they should do it in Y and not J. While we're on the subject, I seem to notice that they now even serve water out from those metal jugs. Even their sparkling Is down right nasty. ;(
#27
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 40,643
Since the fateful tragedies there have been vocal groups in Malaysia calling for a total ban of alcohol on all MH flight.
Even if they are cutting back for cost cutting measures they should do it in Y and not J. While we're on the subject, I seem to notice that they now even serve water out from those metal jugs. Even their sparkling Is down right nasty. ;(
Even if they are cutting back for cost cutting measures they should do it in Y and not J. While we're on the subject, I seem to notice that they now even serve water out from those metal jugs. Even their sparkling Is down right nasty. ;(

#28
Join Date: Nov 2010
Location: MEX-LIS
Programs: QR-PLT, AM-Platino, TK-Elite
Posts: 298
#29
Join Date: Dec 2008
Location: Kuala Lumpur, Malaysia
Programs: BA Gold, TK*G, Flying Blue Gold, MH Enrich Platinum, Hilton Diamond, Marriott Platinum
Posts: 157
On the contrary, it is an inconvenience to fly MH. It 's not just about the lack of alcohol onboard. It's about their complete lack of customer focus, "black hole" communication channels, dysfunctional processes & systems, and sub-standard product.
Enjoy MH! As for me, after 160 flights with them in 2015, I have made my decision to stop flying with them!
#30
Join Date: Dec 2008
Location: Kuala Lumpur, Malaysia
Programs: BA Gold, TK*G, Flying Blue Gold, MH Enrich Platinum, Hilton Diamond, Marriott Platinum
Posts: 157
Since the fateful tragedies there have been vocal groups in Malaysia calling for a total ban of alcohol on all MH flight.
Even if they are cutting back for cost cutting measures they should do it in Y and not J. While we're on the subject, I seem to notice that they now even serve water out from those metal jugs. Even their sparkling Is down right nasty. ;(
Even if they are cutting back for cost cutting measures they should do it in Y and not J. While we're on the subject, I seem to notice that they now even serve water out from those metal jugs. Even their sparkling Is down right nasty. ;(
In C, they still serve bottled water, but not in Y!