MHUpgrade option, anyone tried it?

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Old Dec 11, 18, 1:00 am   -   Wikipost
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MHUPGRADE SUCCESSFUL UPGRADE OFFER PRICES
(origin - destination, offer price accepted, post #)

ECONOMY to BUSINESS
KUL - ADL SGD250 #203
KUL - AKL USD325 #447
KUL - BKK SGD80 #70
KUL - BKK USD65 #450
KUL - CAN MYR345 #358
KUL - CMB MYR576 #686
KUL - CGK USD60 #153
KUL - CGK MYR220 #230
KUL - DAC MYR551 #112
KUL - DPS SGD80 #70
KUL - DPS AUD75 #114
KUL - HAN AUD90 #209
KUL - HKG MYR480 #393
KUL - HKT USD50
KUL - HYD GBP90 #54
KUL - HYD USD90 #452
KUL - ICN SGD140
KUL - ICN MYR402 #343
KUL - ICN EUR120 #354
KUL - KIX MYR452 #472
KUL - KUA MYR143 #349
KUL - KCH MYR150 #287
KUL - LGK MYR263 #505
KUL - LHR MYR3,350 #67
KUL - MEL MYR1,005 #262
KUL - MEL MYR1300
KUL - PEK MYR345 #338
KUL - PEN MYR170 #268
KUL - PER GBP135 #309
KUL - PER USD150 #335
KUL - PER MYR524 #336
KUL - PNH MYR200 #404
KUL - PVG SGD120 #30, 225
KUL - PVG USD105 #169, 217
KUL - REP MYR150 #123
KUL - RGN MYR305 #333
KUL - SGN MYR210 #141
KUL - SIN MYR30 #52
KUL - SIN SGD50 #267
KUL - SYD SGD300 #267

AMS - KUL GBP450 #152
BKK - KUL GBP80 #54
BKK - KUL USD65 #452
BNE - KUL AUD215 #2
BWN - KUL USD60 #394
CAN - KUL MYR350 #358
DAC - KUL USD120 #479
DPS - KUL AUD70 #121
DPS - KUL USD60 #216
DXB - KUL USD200
HKG - KUL SGD120 #53
HKG - KUL HKD810 #266
HKG - KUL HKD805 #290
HKT - KUL MYR30 #52
HKT - KUL NZD55 #447
HYD - KUL USD90 #450
ICN - KUL SGD140
JHB - KUL MYR100
KIX - KUL MYR452 #445
KCH - BKI MYR200 #344
KCH - KUL MYR150 #287
LGK - KUL GBP20 #44
LGK - KUL MYR263 #505
MAA - KUL SGD125 #163
MEL - KUL AUD230 #1
MEL - KUL AUD305 #140
MEL - KUL AUD480 #16
MEL - KUL AUD400 #312
MEL - KUL MYR1,300 #312
MNL - KUL USD140 #482
MYY - KUL MYR270 #715
PEK - KUL MYR500 #323
PEK - KUL GBP80 #332
PEK - KUL MYR345 #340
PER - KUL USD160 #350
PVG - KUL USD105 #167
REP - KUL USD45 #334
RGN - KUL USD65 #506
SDK - KUL MYR150 #154
SGN - KUL MYR200 #141
SIN - KUL SGD85 #213
SIN - KUL SGD50 #267
SYD - KUL AUD260 #172, 208
SYD - KUL AUD300 #456
SYD - KUL AUD330 #215
SYD - KUL AUD400 #468
SYD - KUL MYR810 #325
TPE - KUL SGD110 #391

BUSINESS to FIRST
KUL - CDG MYR5,000 #67
LHR - KUL USD2,750 #4


MHUpgrade is MH's implementation of Plusgrade's bid on an upgrade platform.
  • You can check if your itinerary is eligible for bidding on an upgrade (most are) on MH's website here, but it typically takes 24-48 hours after the ticket is issued for the itinerary to be in Plusgrade's system
  • You cannot bid for flights departing within 72 hours
  • Minimum bids are dynamically set based on various factors, and don't appear to change as you get closer to flight departure
  • Tip: If you're bidding the minimum, you should consider making the bid in USD unless bidding in your home currency avoids credit card costs that are higher than the difference in pricing (see this post)
  • Bid amounts can be changed or withdrawn up to 72 hours from flight departure. It does not appear that you can update the credit card number
  • Accepted bids will be processed within the 72 hours window, generally prior to 48 hours to departure
  • If your bid is accepted:
    • The credit card will be charged
    • You will be rebooked in "I" class for business class, "P" class for first class
    • You will receive an email notification from Plusgrade
    • You will receive an email with your new eTicket from the airline
  • Within MH Enrich, mileage accrual is based on the fare class on your original ticket. For partner programs, without manual intervention, your mileage accrual is based on the class you've been rebooked into, not the one from your original ticket. Retro claims based on original booking may be required, it is unclear yet if they will be accepted or not.
    • Note that "I" earns nothing, including no segment credits or tier points (it's as if you never took the flight) on AA, BA, CX, and probably other carriers (check your program's information), so from a frequent flyer standpoint you might end up worse off
    • There are multiple reports from multiple users in this thread that mileage on partner programs (BA) will be credited based on the earning rates (if any) from original booking class, following manual intervention/claim.
  • Please read MH's FAQs
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Old Mar 23, 18, 6:31 pm
  #661  
 
Join Date: Aug 2011
Location: LHR/LCY
Programs: Meow Mix
Posts: 1,330
LHR-KUL MH3 (A359)

1395 GBP starting price
1620 GBP max price

For travel 23/03/2018
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Old Mar 25, 18, 3:59 am
  #662  
 
Join Date: Jul 2012
Location: Here
Programs: HHonors Diamond, AA EXP
Posts: 1,356
One way to F?? Insane if its Y to J.. this seems like a regular fare in J on ME3.
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Old Mar 25, 18, 10:41 am
  #663  
 
Join Date: Apr 2012
Location: YVR, KUL
Programs: MH, AC, AS
Posts: 1,577
J-F MHUpgrades have always been very expensive, just like Enrich award rates (even before the devaluation).
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Old Mar 25, 18, 5:37 pm
  #664  
 
Join Date: Jul 2014
Posts: 543
Originally Posted by SilverChris View Post
J-F MHUpgrades have always been very expensive, just like Enrich award rates (even before the devaluation).
Canít speak about F MHUpgrades, but Enrich before 2015ís devaluation was actually reasonable: any J --> F was 45k one way to London. Even until the current one it wasnít bad... 55k, it looks like.

Now however, itís a minimum of 90k, from the J booking class... thatís going to be ~4 KUL-LON round trips in J, 5 if you earn & redeem from C/D...
(Granted, Enrich miles overall are worth a lot less, and theyíve tweaked the earning rates up for J/C/D... but before it was 2.5 flights, any Business booking class.)

Last edited by crackjack; Mar 25, 18 at 5:53 pm
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Old Mar 25, 18, 7:27 pm
  #665  
 
Join Date: Dec 2017
Posts: 4
Hi all

It's exactly 3 weeks before my flight.

I've checked the MHUpgrade and the minimum bid amounts have changed as follows :

SIN-KUL - S$110 (Minimum) - S Class fare (no change)
KUL-ICN - S$305 to S$310 (Minimum) - S Class fare ($5 increase)

ICN-KUL - S$370 to S$360 (Minimum) - Q Class fare ($10 decrease)
KUL-SIN - S$130 (Minimum) - Q Class fare (no change)

Originally Posted by SingaporeGuy View Post
Hi all

Here's what MHUpgrade proposed to me (Economy to Business) :

SIN-KUL - S$110 (Minimum) - S Class fare
KUL-ICN - S$305 (Minimum) - S Class fare

ICN-KUL - S$370 (Minimum) - Q Class fare
KUL-SIN - S$130 (Minimum) - Q Class fare

Note that the Q Class fare is cheaper than the S class fare. This may explain why the bids were higher on the return sectors

I did not bid as the pricing was a bit steep.

Does anyone here know what is the price quoted at check-in for upgrade from Economy to Business for the sector KUL-ICN?

Thanks.
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Old Mar 25, 18, 9:18 pm
  #666  
 
Join Date: Apr 2012
Location: YVR, KUL
Programs: MH, AC, AS
Posts: 1,577
Originally Posted by crackjack View Post
Canít speak about F MHUpgrades, but Enrich before 2015ís devaluation was actually reasonable: any J --> F was 45k one way to London. Even until the current one it wasnít bad... 55k, it looks like.
Outright F redemption wasn't as agreeable, though
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Old Apr 10, 18, 2:20 am
  #667  
 
Join Date: Aug 2010
Posts: 51
Originally Posted by tuxedo66 View Post
Actually, it was the bank that asked if I wanted to dispute the whole or partial amount. I told them about the situation and they said it sounds like "Product not as described or product faulty" category, which is often used for mail order items. Yes, I did call the airline. Their call centre wasn't helpful at all.



Yes, agree that normally the airline's obligation is to get one from A to B in the class purchased. Eg. in the case of a leased aircraft with inferior seating, their obligation is fulfilled too. However, mine was a last-minute upgrade option purchased separately from the ticket. So, rightly or wrongly, I disputed the transaction as "Product not as described or product faulty".

It has been six weeks since I lodged the dispute and five weeks since the disputed amount was reversed. The airline has some time to defend the dispute but I'm not sure how much. Let's see how it goes.
It has been nearly four months since I lodged the dispute and over three months since the card company reimbursed me for the amount disputed (partial amount paid). I'm hopeful that it is the end of the matter.
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Old Apr 10, 18, 11:29 am
  #668  
 
Join Date: Apr 2012
Location: YVR, KUL
Programs: MH, AC, AS
Posts: 1,577
Originally Posted by tuxedo66 View Post
It has been nearly four months since I lodged the dispute and over three months since the card company reimbursed me for the amount disputed (partial amount paid). I'm hopeful that it is the end of the matter.
They're probably busy figuring out what's a fair percentage to refund you based on how many degrees the seat was away from full-flat, and percentage of the beef did you didn't consume...
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Old Apr 16, 18, 3:07 am
  #669  
 
Join Date: Nov 2013
Location: Stockholm, Sweden
Programs: TK Elite +, Hilton Diamond, BA Gold
Posts: 598
KUL BKK MH796

410 MYR starting price
650 MYR max price

For travel tomorrow, 17/04/2018

I believe I don't get the miles if upgraded and since I also have OWE status, I won't be taking the offer.
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Old Apr 16, 18, 10:39 am
  #670  
 
Join Date: May 2012
Location: Singapore
Programs: JL Premier | Marriott Platinum Elite | GE, TSA-Pre
Posts: 6,653
Originally Posted by thefilipinotraveler View Post
KUL BKK MH796

410 MYR starting price
650 MYR max price

For travel tomorrow, 17/04/2018

I believe I don't get the miles if upgraded and since I also have OWE status, I won't be taking the offer.
Well, it's only a 2 hour flight.
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Old Apr 20, 18, 7:57 pm
  #671  
 
Join Date: Dec 2017
Posts: 4
Hi all

Just a quick update.

Interestingly, the "last minute upgrade" option in KLIA can only be done at the MAS ticketing counter (located next to the transfer desk). However, the MAS ticketing counter at Satellite terminal closes at 1030pm. So if your incoming connecting flight arrives after this time, you will not be able to do this last minute upgrade.

On the return leg of my journey, I was quoted a price of RM310 (S$103) for the KUL-SIN sector for the last minute upgrade. This seems to be around the minimum bid of the MHUpgrade.

Originally Posted by SingaporeGuy View Post
Hi all

It's exactly 3 weeks before my flight.

I've checked the MHUpgrade and the minimum bid amounts have changed as follows :

SIN-KUL - S$110 (Minimum) - S Class fare (no change)
KUL-ICN - S$305 to S$310 (Minimum) - S Class fare ($5 increase)

ICN-KUL - S$370 to S$360 (Minimum) - Q Class fare ($10 decrease)
KUL-SIN - S$130 (Minimum) - Q Class fare (no change)
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Old Apr 20, 18, 8:42 pm
  #672  
 
Join Date: Jan 2017
Posts: 242
Originally Posted by SingaporeGuy View Post
Hi all

Just a quick update.

Interestingly, the "last minute upgrade" option in KLIA can only be done at the MAS ticketing counter (located next to the transfer desk). However, the MAS ticketing counter at Satellite terminal closes at 1030pm. So if your incoming connecting flight arrives after this time, you will not be able to do this last minute upgrade.

On the return leg of my journey, I was quoted a price of RM310 (S$103) for the KUL-SIN sector for the last minute upgrade. This seems to be around the minimum bid of the MHUpgrade.
can also be done at the ticketing counter, landside, at the departures level next to the check-in counters. I always find their prices to be more competitive than the online bids - the downside is that you can only do this 2 hrs before STD.
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Old Apr 20, 18, 9:06 pm
  #673  
 
Join Date: Jun 2014
Programs: Honors Diamond, Marriott Gold, SPG Gold, Accor Gold, OW Sapphire
Posts: 558
Originally Posted by SingaporeGuy View Post
Hi all

Just a quick update.

Interestingly, the "last minute upgrade" option in KLIA can only be done at the MAS ticketing counter (located next to the transfer desk). However, the MAS ticketing counter at Satellite terminal closes at 1030pm. So if your incoming connecting flight arrives after this time, you will not be able to do this last minute upgrade.

On the return leg of my journey, I was quoted a price of RM310 (S$103) for the KUL-SIN sector for the last minute upgrade. This seems to be around the minimum bid of the MHUpgrade.
Originally Posted by Zawnet View Post


can also be done at the ticketing counter, landside, at the departures level next to the check-in counters. I always find their prices to be more competitive than the online bids - the downside is that you can only do this 2 hrs before STD.
thanks, any idea of Enrich Miles can be used to upgrade at the counter ?

IMHO MH should use their Golden Lounge Counters for this sort of last minute upgrades as well ... I remember it used to be possible in the early 00's ?
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Old Apr 20, 18, 9:35 pm
  #674  
 
Join Date: Jan 2017
Posts: 242
Originally Posted by wantan View Post
thanks, any idea of Enrich Miles can be used to upgrade at the counter ?

IMHO MH should use their Golden Lounge Counters for this sort of last minute upgrades as well ... I remember it used to be possible in the early 00's ?
no idea about using miles for upgrade at counter.

You could upgrade at the lounges as recent as 2016...not just early 00s. But following the refurbishments, the lounge desks have not been provided with any facilities to take payments
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Old Apr 23, 18, 11:17 pm
  #675  
 
Join Date: Oct 2017
Posts: 15
MH Upgrade time of confirmation

Hi,

Wondering if anyone received confirmation of upgrades earlier than the stated 48 hours before departure? I submitted a bid and obviously would try to have the confirmation as soon as possible because I want to select the throne seats on the A330, which I think all solo travellers will be hoping to get.
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