Malaysia Airlines not crediting Enrich points
Oct 26, 2012, 6:42 pm
#1
Original Poster
Join Date: Jan 2011
Posts: 83
Malaysia Airlines not crediting Enrich points
This is really annoying. My whole family flew return KUL-LAX last month on MH business (D class), despite our Enrich numbers been recorded on the booking and the cards presented at check-in, our accounts still haven't been credited with the points. I rang MH call center more than a week ago, he got all my details and said will forward to his supervisor. But still no points been credited. We paid good money for the flights and it's a long trip, there is significant amount of points due for all of us, in addition to the extra 50% cabin bonus. But MH seems to ignore everything, which is so annoying. Hopeless!!!😡😡
Oct 27, 2012, 6:30 am
#2
Join Date: Jan 2011
Location: OZ, Perth
Programs: QF QR Silver, DJ,TG,MH
Posts: 509
I feel for you my friend. Same, same for me.
Though, if the trend follows, you will get them. It took about 4 weeks for me and my success came from emailing them from the "Contact Us" tab on their Enrich webpage.
Though, if the trend follows, you will get them. It took about 4 weeks for me and my success came from emailing them from the "Contact Us" tab on their Enrich webpage.
Oct 27, 2012, 10:01 am
#3
Join Date: Nov 2010
Location: MEX-LIS
Programs: QR-PLT, AM-Platino, TK-Elite
Posts: 298
Weird that people are experiencing this. My MH miles always get credited almost instantly. If I dont see them after a week, the online 'Claim Missing Miles' request always works instantly.
Btw, there's already a thread discussing this topic below.
Btw, there's already a thread discussing this topic below.