Malaysia Golden Lounge KLIA
#616
Join Date: Jan 2011
Posts: 635
It was morning, very busy lounge.
I sat in the MH Plat roped off area (there was 1 or 2 other pax).
A very petite lounge dragon asked to see my BP (printed QF OWE) which I presented with a smile (while preparing to leave). The sign clearly stated MH Plat
She nicely explained, it was only for MH Plat but on this occasion will allow me access.
I thanked her. She then asked I would like Champagne (or any other drink) to which I replied Yes.
During the short stay, she asked if I would like refills while ejecting many others.
I sat in the MH Plat roped off area (there was 1 or 2 other pax).
A very petite lounge dragon asked to see my BP (printed QF OWE) which I presented with a smile (while preparing to leave). The sign clearly stated MH Plat
She nicely explained, it was only for MH Plat but on this occasion will allow me access.
I thanked her. She then asked I would like Champagne (or any other drink) to which I replied Yes.
During the short stay, she asked if I would like refills while ejecting many others.

#617
It was morning, very busy lounge.
I sat in the MH Plat roped off area (there was 1 or 2 other pax).
A very petite lounge dragon asked to see my BP (printed QF OWE) which I presented with a smile (while preparing to leave). The sign clearly stated MH Plat
She nicely explained, it was only for MH Plat but on this occasion will allow me access.
I thanked her. She then asked I would like Champagne (or any other drink) to which I replied Yes.
During the short stay, she asked if I would like refills while ejecting many others.
I sat in the MH Plat roped off area (there was 1 or 2 other pax).
A very petite lounge dragon asked to see my BP (printed QF OWE) which I presented with a smile (while preparing to leave). The sign clearly stated MH Plat
She nicely explained, it was only for MH Plat but on this occasion will allow me access.
I thanked her. She then asked I would like Champagne (or any other drink) to which I replied Yes.
During the short stay, she asked if I would like refills while ejecting many others.

Cheers!

#618
Join Date: Feb 2015
Posts: 660
My friend who is part of the travel press that recently flew on the A350 from LHR-KUL as a guest of MH was told that the lounges are having capacity issues at peak times 'especially from QF and BA card holders'. I guess at the busy times they enforce the rules regarding the separate Plat area a little more than the quieter times.
I think however MH has brought this on themselves. I cannot understand why they had to close both the satellite J and F lounges at the same time. Surely it would have been more prudent to close one and do the work, keeping the other open. Then when the first is complete, close the other and do the work?
I think however MH has brought this on themselves. I cannot understand why they had to close both the satellite J and F lounges at the same time. Surely it would have been more prudent to close one and do the work, keeping the other open. Then when the first is complete, close the other and do the work?

#619
Join Date: Jan 2011
Posts: 635
The few times I managed to sneak a peak at the pax manifest map they have pinned up by the galley (inflight), I was always marked as Platinum (I've seen variations like MH Plat or Enrich Plat) never OWE or Emerald

#620
Cheers!

#621
Join Date: Jul 2005
Location: Here
Posts: 1,884
The cheat sheet in the galley lists “platinum” for all OWE. The manifest shows the full details. Crews are just applying the “emerald = platinum” logic to the cheat sheet to simplify things I guess.

#622
Join Date: Aug 2008
Location: SIN
Posts: 808
But there doesn't seem to make a difference in the air even if you're OWE or Plat in premium cabins though :/

#623
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,705
The crew do know that you're a Plat/OWE. Whether they choose to make a difference is another story. It can be anything from stellar treatment to absolutely nothing. On many flights the most noticeable perk is being assured of your preferred main course.

#624
Join Date: Feb 2003
Location: 1A
Programs: Elite Diamond Purple Dot Gold Silver Titanium for life
Posts: 1,819

#625
On my LHR flight recently, I did not really notice any special treatment with my Emerald status and no greetings from the IFM - and I was not expecting it like ala CX.
Cheers!

#626

Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; A3 *Nothing ; BA Exec. Club Gold
Posts: 1,632
I have had flights where my BA Emerald status did get me some extra attention. I have also seen the galley cheat sheet putting me down as Platinum.
It happens but not as consistent as CX.
Globalist
It happens but not as consistent as CX.
Globalist

#627
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 5,995
I think the thread may have gotten a bit off topic


#629
Join Date: Nov 2013
Posts: 18
1. Lounge Opening 30th January 2018?
2. Now all Enrich Gold/Platinum can also use Golden Lounge for MH codeshare flights. No longer restricted to oneworld operated flight.
2. Now all Enrich Gold/Platinum can also use Golden Lounge for MH codeshare flights. No longer restricted to oneworld operated flight.

#630
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,705
I last heard it's February from a friend, though I'm not holding my breath either way
This has always been the semi-official rule especially with EK/SQ/MI-operated flights, depending on who's manning the desk. Glad to see they're making it official though.
This has always been the semi-official rule especially with EK/SQ/MI-operated flights, depending on who's manning the desk. Glad to see they're making it official though.
