Malaysia Golden Lounge KLIA
Nov 21, 17, 9:50 am
#571
Join Date: Sep 2002
Location: Cheltenham
Programs: KLM Plat for Life , BA Gold, HH Silver, (Other half Diamond), IHG Gold
Posts: 2,308
I was expecting the worst when I aimed for the lounge last week, however I was unexpectedly surprised.
The welcome was lovely except that initially they would not let me sit in the First section despite being Emerald with BA. They happily checked with the supervisor who turned up and apologised and said of course i was allowed in to that area.
The First area seats are a bit larger, it was quieter and there was individual service from the delightful staff.
The food selection was excellent and the freshly made panini selection and noodle bar good.
I had no issue with the g and t or wine.
It was considerably better than my on board experience, posted elsewhere.
The welcome was lovely except that initially they would not let me sit in the First section despite being Emerald with BA. They happily checked with the supervisor who turned up and apologised and said of course i was allowed in to that area.
The First area seats are a bit larger, it was quieter and there was individual service from the delightful staff.
The food selection was excellent and the freshly made panini selection and noodle bar good.
I had no issue with the g and t or wine.
It was considerably better than my on board experience, posted elsewhere.
Nov 27, 17, 7:17 am
#572
Join Date: Mar 2012
Posts: 4
I'm currently sitting in the disappointing CIP Lounge. Busy, drab and dingy, no alcohol on view, meaning you have to ask for it and when a glass of Shiraz did arrive it came in a plastic glass. Even the coffee is in paper cups. Food choice also limited, self-served on paper plates of course.
I appreciate this is temporary but a better effort should have been made. Had I read this thread beforehand I would have gone to the regional lounge. So many passengers walked into the lounge, took one look and walked straight out again. This included first class passengers.
The lack of toilet facilities inside the lounge is a problem, as those outside are disgusting. The first two I tried had squat toilets and one of the three WCs out of service. The third was just filthy and smelly.
Not what I've come to expect from an airline I use quite regularly.
I appreciate this is temporary but a better effort should have been made. Had I read this thread beforehand I would have gone to the regional lounge. So many passengers walked into the lounge, took one look and walked straight out again. This included first class passengers.
The lack of toilet facilities inside the lounge is a problem, as those outside are disgusting. The first two I tried had squat toilets and one of the three WCs out of service. The third was just filthy and smelly.
Not what I've come to expect from an airline I use quite regularly.
Nov 27, 17, 7:37 am
#573
Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; A3 *Nothing ; BA Exec. Club Gold
Posts: 1,632
I was expecting the worst when I aimed for the lounge last week, however I was unexpectedly surprised.
The welcome was lovely except that initially they would not let me sit in the First section despite being Emerald with BA. They happily checked with the supervisor who turned up and apologised and said of course i was allowed in to that area.
The First area seats are a bit larger, it was quieter and there was individual service from the delightful staff.
The food selection was excellent and the freshly made panini selection and noodle bar good.
I had no issue with the g and t or wine.
It was considerably better than my on board experience, posted elsewhere.
The welcome was lovely except that initially they would not let me sit in the First section despite being Emerald with BA. They happily checked with the supervisor who turned up and apologised and said of course i was allowed in to that area.
The First area seats are a bit larger, it was quieter and there was individual service from the delightful staff.
The food selection was excellent and the freshly made panini selection and noodle bar good.
I had no issue with the g and t or wine.
It was considerably better than my on board experience, posted elsewhere.
Globalist
Nov 27, 17, 9:38 am
#574
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,705
Likely just a case of misinformed staff who thought it’s only for First/Platinum pax.
Nov 27, 17, 10:08 pm
#575
Suspended
Join Date: Jul 2012
Location: Here
Programs: HHonors Diamond, AA EXP
Posts: 1,496
The F space is indeed reserved only for MH Elites and F pax. The times non MHOWE have gotten in is likely a mistake 
Nov 27, 17, 10:55 pm
#576
Join Date: Jun 2006
Location: SIN
Programs: CX DM, SQ KF
Posts: 2,092
I'm in that corner right now. MH J bp/OWE. The attendant asked for the bp as I strolled up, and I showed that along with my (CX) card and just said 'Emerald'. "Please enjoy".
Nov 27, 17, 11:08 pm
#577
Join Date: Jun 2006
Location: SIN
Programs: CX DM, SQ KF
Posts: 2,092
I was expecting the worst when I aimed for the lounge last week, however I was unexpectedly surprised.
The welcome was lovely except that initially they would not let me sit in the First section despite being Emerald with BA. They happily checked with the supervisor who turned up and apologised and said of course i was allowed in to that area.
The First area seats are a bit larger, it was quieter and there was individual service from the delightful staff.
The food selection was excellent and the freshly made panini selection and noodle bar good.
I had no issue with the g and t or wine.
It was considerably better than my on board experience, posted elsewhere.
The welcome was lovely except that initially they would not let me sit in the First section despite being Emerald with BA. They happily checked with the supervisor who turned up and apologised and said of course i was allowed in to that area.
The First area seats are a bit larger, it was quieter and there was individual service from the delightful staff.
The food selection was excellent and the freshly made panini selection and noodle bar good.
I had no issue with the g and t or wine.
It was considerably better than my on board experience, posted elsewhere.
No issues parking myself in the F corner with my OWE. Food's decent. Beverage- the alcoholic kind- more of the same, but with a much more cheerful bartender than I'd gotten used to in the Satellite J (I'd park myself at the bar there for a drink or two before or after dining).
I've been to way more oneworld/designated lounges that are worse than this one, than better ones.
Dec 1, 17, 9:40 am
#578
Join Date: May 2017
Programs: MH Gold, AC Super Elite, UA Platinum, Accor All Gold, Marriott Titanium Elite
Posts: 495
Wondering if the domestic lounge has finally re-opened?
MH website only mentions the temporary closure of the satellite lounge.. nothing about the domestic lounge. However I realize I should probably not jump to conclusions even though the planned re-opening of the domestic lounge was told to be late November?
MH website only mentions the temporary closure of the satellite lounge.. nothing about the domestic lounge. However I realize I should probably not jump to conclusions even though the planned re-opening of the domestic lounge was told to be late November?
Dec 4, 17, 10:15 am
#579
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 5,995
Pleasantly surprised, too.
No issues parking myself in the F corner with my OWE. Food's decent. Beverage- the alcoholic kind- more of the same, but with a much more cheerful bartender than I'd gotten used to in the Satellite J (I'd park myself at the bar there for a drink or two before or after dining).
I've been to way more oneworld/designated lounges that are worse than this one, than better ones.
No issues parking myself in the F corner with my OWE. Food's decent. Beverage- the alcoholic kind- more of the same, but with a much more cheerful bartender than I'd gotten used to in the Satellite J (I'd park myself at the bar there for a drink or two before or after dining).
I've been to way more oneworld/designated lounges that are worse than this one, than better ones.
All that said, I'm hoping that the satellite F lounge will open soon..
Dec 14, 17, 10:40 pm
#580
Join Date: Nov 2016
Location: SE ASIA
Programs: SQ KF GO, OZ GO, QR PC PLAT, TG ROP SL, LCAH SL, IHG SPIRE, Marriott BONVOY GO, HILTON GO
Posts: 633
@ the Regional lounge now
I'm currently sitting in the disappointing CIP Lounge. Busy, drab and dingy, no alcohol on view, meaning you have to ask for it and when a glass of Shiraz did arrive it came in a plastic glass. Even the coffee is in paper cups. Food choice also limited, self-served on paper plates of course.
I appreciate this is temporary but a better effort should have been made. Had I read this thread beforehand I would have gone to the regional lounge. So many passengers walked into the lounge, took one look and walked straight out again. This included first class passengers.
The lack of toilet facilities inside the lounge is a problem, as those outside are disgusting. The first two I tried had squat toilets and one of the three WCs out of service. The third was just filthy and smelly.
Not what I've come to expect from an airline I use quite regularly.
I appreciate this is temporary but a better effort should have been made. Had I read this thread beforehand I would have gone to the regional lounge. So many passengers walked into the lounge, took one look and walked straight out again. This included first class passengers.
The lack of toilet facilities inside the lounge is a problem, as those outside are disgusting. The first two I tried had squat toilets and one of the three WCs out of service. The third was just filthy and smelly.
Not what I've come to expect from an airline I use quite regularly.
A month ago, there was champagne (Comte Audoin de Dampierre) at the bar but it's gone now. Only that Aust. sparkling wine.
Dec 15, 17, 3:42 am
#581
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-LTP, TP-*G, HL-D, HY-GLO, MR-LTP
Posts: 25,909
Wondering if the domestic lounge has finally re-opened?
MH website only mentions the temporary closure of the satellite lounge.. nothing about the domestic lounge. However I realize I should probably not jump to conclusions even though the planned re-opening of the domestic lounge was told to be late November?
MH website only mentions the temporary closure of the satellite lounge.. nothing about the domestic lounge. However I realize I should probably not jump to conclusions even though the planned re-opening of the domestic lounge was told to be late November?
Dec 18, 17, 11:30 pm
#582
Join Date: Oct 2013
Location: Doha, Qatar
Programs: Qatar Airways Privilege Club Platinum; Accor Le Club Platinum
Posts: 1,026
Currently in the regional lounge. Denied access to the first class seating area and denied the champagne at the bar, even though I am OW Emerald. Kind of crappy as I had no limits with the first class lounge. :/
Update, I’ve had a talk with the lounge manager and he assured me that the staff were incorrect and that I could have the champagne if I liked...
Update, I’ve had a talk with the lounge manager and he assured me that the staff were incorrect and that I could have the champagne if I liked...
Last edited by SullyofDoha; Dec 18, 17 at 11:36 pm
Dec 19, 17, 1:00 am
#583
Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; A3 *Nothing ; BA Exec. Club Gold
Posts: 1,632
Currently in the regional lounge. Denied access to the first class seating area and denied the champagne at the bar, even though I am OW Emerald. Kind of crappy as I had no limits with the first class lounge. :/
Update, I’ve had a talk with the lounge manager and he assured me that the staff were incorrect and that I could have the champagne if I liked...
Update, I’ve had a talk with the lounge manager and he assured me that the staff were incorrect and that I could have the champagne if I liked...
Did not ask for champagne but it is not the first time I see a post where an issue got resolved after the lounge manager got involved. It does give a feeling staff doesn't seem to know what they are doing.
Globalist
Dec 19, 17, 3:24 am
#584
Join Date: Jul 2015
Location: SYD | HGH
Programs: CX DM, Hyatt Globalist, Hilton DM, Marriott Plat
Posts: 2,088
Does any one know if the F lounge at satalitte terminal going to be open soon?
Dec 19, 17, 8:44 am
#585
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 5,995
