Malaysia Golden Lounge KLIA

Old Oct 31, 17, 7:59 pm
  #556  
sxc
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Originally Posted by wantan
wow. why MH dosen't just leave the drinks to be self service, as they used to be still baffles me.

cost wise they can't be much savings having to hire 2-3 bar tenders per shift ... on 2 shifts a day

having a bar that closes when the lounge is still open does NOT give a premium feel at all.
Meanwhile over on the Cathay forum, punters are complaining that there isn't a tended bar in the new Singapore lounge. Can't keep everyone happy.
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Old Nov 1, 17, 5:31 pm
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is there any certainty towards the opening of the domestic lounge? I'm flying kul-pen this year's end
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Old Nov 1, 17, 9:17 pm
  #558  
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Originally Posted by wantan
wow. why MH dosen't just leave the drinks to be self service, as they used to be still baffles me.

cost wise they can't be much savings having to hire 2-3 bar tenders per shift ... on 2 shifts a day

having a bar that closes when the lounge is still open does NOT give a premium feel at all.
Because they must not tempt the Muslims from touching alcohol. Servers will refuse to serve anyone they think who are Muslims alcohol... that's why they are there !
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Old Nov 2, 17, 12:58 am
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Originally Posted by SilverChris
You must absolutely dread going to hotel lounges then.
What I meant by less premium is that it falls short of most lounges which serve alcohol 24h.

With hotel cocktail hours, if a brand practices say a 1-hour slot instead of the standard 2 hours would be pretty strange to me.


Originally Posted by sxc
Meanwhile over on the Cathay forum, punters are complaining that there isn't a tended bar in the new Singapore lounge. Can't keep everyone happy.
Have you been served by a MH bartender before ? I think half of them do not drink for religious reasons. Compound that with basic to no training , nor a premium beverage list ... there is almost no point for them to be there.

p/s : does CX have their own lounge now in SG ?

Originally Posted by Guy Betsy
Because they must not tempt the Muslims from touching alcohol. Servers will refuse to serve anyone they think who are Muslims alcohol... that's why they are there !
Right, sadly for Malaysia this might explain it.
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Old Nov 2, 17, 3:52 am
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Originally Posted by wantan
Have you been served by a MH bartender before ? I think half of them do not drink for religious reasons. Compound that with basic to no training , nor a premium beverage list ... there is almost no point for them to be there.
I was in there last week and ordered a gin and tonic at the bar. They had no idea and put such a small amount of gin in it was just a tonic and lemon...
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Old Nov 2, 17, 9:18 am
  #561  
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Originally Posted by barneyb
I was in there last week and ordered a gin and tonic at the bar. They had no idea and put such a small amount of gin in it was just a tonic and lemon...
Haha.. that reminds me of the time I ordered one at an upscale hotel in Sanya, China. I complained twice and after the second time, I had the opposite which was the strongest G&T I've ever had or rather a Gin with a touch of tonic...
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Old Nov 4, 17, 9:09 am
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Lounge

Originally Posted by clubeurope
is there any certainty towards the opening of the domestic lounge? I'm flying kul-pen this year's end
I'm flying kul-kch next sunday.. Hmmmm..
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Old Nov 5, 17, 5:50 pm
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Originally Posted by Asyraf89
I'm flying kul-kch next sunday.. Hmmmm..
In the temporary domestic lounge just now (Gate B3) and asked. The response was end of November .... Cant come quick enough with the standard of the current offering.....
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Old Nov 7, 17, 12:07 am
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Originally Posted by wantan
p/s : does CX have their own lounge now in SG ?
Yes in the new Terminal 4.

I rather go to a lounge with self-served options like the CX lounge at the Satellite or T4 SIN (with self-served Moet!) than order a badly made G&T from a bartender
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Old Nov 7, 17, 1:14 am
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Originally Posted by Alawyer
Yes in the new Terminal 4.

I rather go to a lounge with self-served options like the CX lounge at the Satellite or T4 SIN (with self-served Moet!) than order a badly made G&T from a bartender
You can't access T4 if you have a T1/2/3 departure, and vice-versa
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Old Nov 9, 17, 4:45 pm
  #566  
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sat at the lounge, the bar seems have grown operating hours from 10am-11pm. bad becomes worse.
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Old Nov 10, 17, 12:06 am
  #567  
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Originally Posted by ashkale
sat at the lounge, the bar seems have grown operating hours from 10am-11pm. bad becomes worse.
Truthfully, with Peter B. gone, I am afraid a lot of the different level of services going astray and all the planned "financial viable" improvement in the same boat....most probably as the saying goes, "when the cat's out, the mice will play"...in this case for a long time....
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Old Nov 10, 17, 3:05 pm
  #568  
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Originally Posted by ashkale
sat at the lounge, the bar seems have grown operating hours from 10am-11pm. bad becomes worse.
oh no

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Old Nov 13, 17, 8:37 am
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I flew through KL a lot last week, so frequented the refurbished regional lounge many times.

There were crowding issues due to renovations of the Satellite lounge, but I thought it was a nice lounge with good food, baristas and seating.

However, I found the bathrooms (especially shower rooms) dirty, even though they have an entire staff dedicated to maintenance. I was directed to a shower that had used towels on the ground and this is after an attendant had checked it. Also, the showers cannot seem to keep a stable water temperature.
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Old Nov 16, 17, 7:23 pm
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Originally Posted by Frayed_Yak
I flew through KL a lot last week, so frequented the refurbished regional lounge many times.

There were crowding issues due to renovations of the Satellite lounge, but I thought it was a nice lounge with good food, baristas and seating.

However, I found the bathrooms (especially shower rooms) dirty, even though they have an entire staff dedicated to maintenance. I was directed to a shower that had used towels on the ground and this is after an attendant had checked it. Also, the showers cannot seem to keep a stable water temperature.
Typical Malaysian style.. unfortunately.
Do not expect quality from Malaysian-led companies. Then maybe, once in a while you can get a pleasant surprise.
I'm afraid the new CEO will not do the company any good.
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