Malaysia Golden Lounge KLIA

Old Oct 23, 17, 7:14 am
  #541  
 
Join Date: Jul 2014
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Originally Posted by Unimatrix One
So is the regional lounge the only option while the satellite lounge is being renovated? Someone upthread mentioned a temporary lounge in the satellite, but I didn't see any details. If there is a temporary lounge, what's it like?
The CIP lounge is on 2nd floor of the Satellite terminal (think at 3 o'clock if airtrain @ 6). No idea how it is once in it, but it didn't look very appealing from the outside....

huh, seems it's only open 8hrs a day, morning & evening:
https://www.businesstraveller.com/bu...nges-upgrades/
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Old Oct 24, 17, 2:58 am
  #542  
 
Join Date: May 2014
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Originally Posted by Unimatrix One
So is the regional lounge the only option while the satellite lounge is being renovated? Someone upthread mentioned a temporary lounge in the satellite, but I didn't see any details. If there is a temporary lounge, what's it like?
CIP Lounge, and CX Lounge can also be used in the Satellite terminal, or there is the Plaza Premium if you have access. They seemed to be suggesting to use the CIP lounge rather than heading over to the main terminal which is only a couple of mins away from the main terminal where the regional lounge is located very close to the shuttle train (it's above starbucks).

The regional lounge seemed fairly decent when I was there on Saturday. Didn't try the food as we were eating on both planes. It's a large lounge, pretty open and quite busy. We found a seat OK though at around 8pm. It quietened out a bit by 9pm. There seem to be limited shower facilities in the lounge. It looked like maybe there were 3-4 for men and they were busy when I first approached.. they suggested just come back in a few mins. I waited about an hour until it quietened out and then went to use the shower. It was very modern, but they could do a better job at cleaning them as the floor was wet, and there is nowhere really to hang your clothes or put a bag (other than on the loo seat)!

I'm guessing it will be better once the satellite lounge is refurbed and it's less busy.
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Old Oct 25, 17, 9:22 pm
  #543  
 
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Thanks for the replies!
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Old Oct 27, 17, 6:22 am
  #544  
 
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Is there champagne available in either the MH Regional Lounge (First section) or the CIP lounge?
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Old Oct 28, 17, 2:46 am
  #545  
 
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Domestic lounge

Hi, sorry for interrupt.. Is domestic golden lounge opened? I dont know where is regional lounge, or can domestic passenger use the regional lounge?
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Old Oct 28, 17, 3:29 am
  #546  
 
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Originally Posted by Asyraf89
Hi, sorry for interrupt.. Is domestic golden lounge opened? I dont know where is regional lounge, or can domestic passenger use the regional lounge?
The regional lounge is only accessible by travellers travelling to/from international destinations.
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Old Oct 28, 17, 5:41 am
  #547  
 
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Domestic lounge

So the domestic lounge is open, right?
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Old Oct 29, 17, 4:16 am
  #548  
 
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Originally Posted by Asyraf89
So the domestic lounge is open, right?
Walked past it just now and its still under renovation.
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Old Oct 30, 17, 9:22 am
  #549  
 
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Originally Posted by tingtongbells
Walked past it just now and its still under renovation.
wow thats pretty ridiculous
shouldn't it have been opened in july?
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Old Oct 30, 17, 6:09 pm
  #550  
 
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Originally Posted by Grande Annee
Is there champagne available in either the MH Regional Lounge (First section) or the CIP lounge?
Nope. Sparkling wine is available at the common bar at the Regional Lounge only.

Take note of the bar operation hours

The lounge is a riot at breakfast. Must be the laksa bar
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Old Oct 30, 17, 7:24 pm
  #551  
 
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Originally Posted by Alawyer
Take note of the bar operation hours
wow. why MH dosen't just leave the drinks to be self service, as they used to be still baffles me.

cost wise they can't be much savings having to hire 2-3 bar tenders per shift ... on 2 shifts a day

having a bar that closes when the lounge is still open does NOT give a premium feel at all.
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Old Oct 30, 17, 10:34 pm
  #552  
 
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Originally Posted by wantan
wow. why MH dosen't just leave the drinks to be self service, as they used to be still baffles me.

cost wise they can't be much savings having to hire 2-3 bar tenders per shift ... on 2 shifts a day

having a bar that closes when the lounge is still open does NOT give a premium feel at all.
Back of the envelope calculation: let's say the salary for a bartender is RM2000 a month. Two bartenders would cost the airline RM4000 (=US$900+). That's about US$30 a day, or equivalent to the cost of a bottle of scotch or 2-3 bottles of wine. Labour is so cheap in Malaysia it probably works in MH's favour to pay a gatekeeper to manage the amount of booze being doled out. Plus, it provides employment (to be read in between the lines).
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Old Oct 31, 17, 10:34 am
  #553  
 
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Malaysia is a muslim majority country which may explain some of the alcohol policies employed
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Old Oct 31, 17, 12:10 pm
  #554  
 
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Originally Posted by wantan
wow. why MH dosen't just leave the drinks to be self service, as they used to be still baffles me.

cost wise they can't be much savings having to hire 2-3 bar tenders per shift ... on 2 shifts a day
Not sure why the hoo-ha over the bar's hours. It's not like the bar closes at 5pm.

The closing time of 11pm sounds reasonable to me, given how most if not all MH flights depart by midnight. Opening at 10am is hardly the end of the world either, as many people in Malaysia don't drink so early.

Originally Posted by wantan
having a bar that closes when the lounge is still open does NOT give a premium feel at all.
You must absolutely dread going to hotel lounges then.

Originally Posted by cowie
Back of the envelope calculation: let's say the salary for a bartender is RM2000 a month. Two bartenders would cost the airline RM4000 (=US$900+). That's about US$30 a day, or equivalent to the cost of a bottle of scotch or 2-3 bottles of wine. Labour is so cheap in Malaysia it probably works in MH's favour to pay a gatekeeper to manage the amount of booze being doled out. Plus, it provides employment (to be read in between the lines).
Labour isn't as cheap as you think it is, vis-a-vis the prices they're charging (as pointed out earlier in the thread)

Being used as a political tool is precisely why MH ended up in such a quagmire. Complaining about the sad state that MH is in, while advocating for the very practices that caused their downfall, just doesn't make sense IMHO.

Originally Posted by john205
Malaysia is a muslim majority country which may explain some of the alcohol policies employed
Money talks. That's why they stopped serving booze on regional flights

Last edited by SilverChris; Oct 31, 17 at 12:16 pm
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Old Oct 31, 17, 5:48 pm
  #555  
 
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Originally Posted by SilverChris
Labour isn't as cheap as you think it is, vis-a-vis the prices they're charging (as pointed out earlier in the thread)
Doesn't matter what prices MH is charging for the seats, as we are talking about the cost savings from the booze. I have seen people filling up glasses to the brim and, once, emptying a bottle of Johnnie Black into a plastic mineral water bottle. That's buffet psychology for you. I'd say even if the bartender is paid RM3000 or RM4000 a month, the money saved from wastage and pilferage of booze is worth the labour cost. Now, if those numbers are denominated in USD or EUR or even SGD, then the economics will obviously be different...
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