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Malaysia Golden Lounge KLIA

   
Old Aug 17, 17, 5:24 am
  #466  
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Join Date: Sep 2014
Location: Brunei
Programs: Enrich Sapphire. Kris Flyer Silver.Le Club Accorhotels,Starwood.
Posts: 2,201
Originally Posted by jlsw7 View Post
Is the regional lounge open again?
Will know next week when I fly through. Unless someone beats me to it first!
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Old Aug 17, 17, 5:26 am
  #467  
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Join Date: Sep 2014
Location: Brunei
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Posts: 2,201
Originally Posted by dkc192 View Post
Parents were flying QR J and denied access to the MH satellite lounge earlier today. The agent claimed that a OW J BP would not suffice for entry and that one needs to be Sapphire or above to qualify, which is clearly incorrect according to OW policy. Not knowing better, they headed to the QR-designated PP lounge. [Dad's actually a Sapphire on CX but he booked this as a MH award and did not bring his CX card.]

Is this a common occurrence? In this case, I'd have argued with the lounge dragons and showed them a copy of the OW lounge access policy on my phone, failing which I would escalate to a supervisor or manager on duty.
No. It should not have happened. I suspect the staff are new or just oblivious to the rules for one world access. The BA staff at LH had to check online to see MH status entry for me and then let me in. So, the staff should have doubled checked if she was not sure.
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Old Aug 17, 17, 8:07 am
  #468  
 
Join Date: Jan 2017
Posts: 304
Originally Posted by jlsw7 View Post
Is the regional lounge open again?
No. This and the domestic lounge are now slated for reopening around 31Aug.
Zawnet is offline  
Old Aug 17, 17, 8:19 am
  #469  
 
Join Date: Jan 2017
Posts: 304
Originally Posted by Zawnet View Post
No. This and the domestic lounge are now slated for reopening around 31Aug.
In fact, I was subsequently told the new target date is 1 Sept
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Old Aug 17, 17, 10:08 am
  #470  
 
Join Date: Jul 2005
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Originally Posted by Zawnet View Post
In fact, I was subsequently told the new target date is 1 Sept
That is the same date i'm hearing.
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Old Aug 17, 17, 8:41 pm
  #471  
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Join Date: Sep 2014
Location: Brunei
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Posts: 2,201
Originally Posted by Zawnet View Post
In fact, I was subsequently told the new target date is 1 Sept
My office collegue mentioned the same. He flew thru KLIA last night and I just asked him about it after reading your post.
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Old Aug 18, 17, 7:17 pm
  #472  
 
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond
Posts: 1,638
Originally Posted by jlsw7 View Post
Is the regional lounge open again?
Nope not today (sat 19)
As usual - behind schedule
ermen is offline  
Old Aug 19, 17, 7:38 am
  #473  
 
Join Date: Jul 2015
Location: SYD | HGH
Programs: CX DM, Hyatt Globalist, Hilton DM, Marriott Plat
Posts: 2,065
What time does the regional lounge normally open in the morning? Got an up coming flight 8am on 13th Sep to SIN, not sure if we've got enough time for breakfast..
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Old Aug 19, 17, 8:37 am
  #474  
 
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA
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Originally Posted by Ausriver View Post
What time does the regional lounge normally open in the morning? Got an up coming flight 8am on 13th Sep to SIN, not sure if we've got enough time for breakfast..
It'll be open well before your 8am departure which is hardly the first flight of the day
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Old Aug 19, 17, 8:47 am
  #475  
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Join Date: Sep 2014
Location: Brunei
Programs: Enrich Sapphire. Kris Flyer Silver.Le Club Accorhotels,Starwood.
Posts: 2,201
No, they don't offer freshly squeezed orange juice though it's something they could do if they really wanted. Not so difficult to do.
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Old Aug 20, 17, 11:08 am
  #476  
 
Join Date: Nov 2002
Location: London, UK
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Originally Posted by Zawnet View Post
In fact, I was subsequently told the new target date is 1 Sept
Does anyone know when the Satellite lounges are due to be closed for refurbishment again? Just thinking about my travel plans later in the year. Also, is it me, or were they not just closed for (albeit underwhelming) refurbishment only 2-3 years ago?
kt74 is online now  
Old Aug 20, 17, 6:23 pm
  #477  
 
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA
Posts: 2,312
Originally Posted by kt74 View Post
Does anyone know when the Satellite lounges are due to be closed for refurbishment again? Just thinking about my travel plans later in the year. Also, is it me, or were they not just closed for (albeit underwhelming) refurbishment only 2-3 years ago?
The Satellite lounge should be closed soon after the Regional is reopened.

And yes, this is probably the third refurbishment in 5 years...
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Old Sep 23, 17, 9:50 am
  #478  
 
Join Date: May 2015
Programs: BA Gold
Posts: 265
Just wondering if the Regional Lounge is now open and when the Satellite Lounge will close.
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Old Sep 28, 17, 12:21 am
  #479  
 
Join Date: May 2012
Location: Singapore
Programs: Marriott LT Silver | JL Sapphire | SQ Gold | Global Entry
Posts: 6,780
Originally Posted by heb999 View Post
Just wondering if the Regional Lounge is now open and when the Satellite Lounge will close.
I remember someone posted that the Regional Lounge will open tomorrow 29 September. Not sure about the Satellite Lounge.
lcpteck is offline  
Old Sep 28, 17, 1:26 am
  #480  
 
Join Date: Jan 2016
Programs: EK Silver
Posts: 60
Satellite Lounge will be closed from 29 Sep 2017 to 14 Jan 2018
nedelk is offline  

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