Tokyo Luxury Hotels (consolidated thread -- older thread, now closed)
May 3, 2016, 5:17 am
#751
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Sorry to hijack the thread, but what is the likelihood of RC Tokyo honoring what appears to be an error rate? I booked an Executive Suite in late October for 68k yen/nt for four nights (this is the going rate for a regular room).
If it is likely they will cancel, I'd prefer to stay at Mandarin.
If it is likely they will cancel, I'd prefer to stay at Mandarin.
Room to suite upgrades can happen at these hotels, so Ą68,000++/night is not necessarily unreasonable from the hotel's perspective, even though it is certainly a good deal.
Last edited by MikeFromTokyo; May 3, 2016 at 9:00 am
May 3, 2016, 8:32 am
#752
Join Date: Sep 2009
Location: Los Angeles
Posts: 442
That's a good idea, thanks Mike.
May 4, 2016, 7:56 am
#754
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,764
Sorry to hijack the thread, but what is the likelihood of RC Tokyo honoring what appears to be an error rate? I booked an Executive Suite in late October for 68k yen/nt for four nights (this is the going rate for a regular room).
If it is likely they will cancel, I'd prefer to stay at Mandarin.
If it is likely they will cancel, I'd prefer to stay at Mandarin.
May 4, 2016, 8:13 am
#755
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
also works out to Y90K/nt if one free night or other offer
not sure how often RC has free night, including via agency
RC tokyo / kyoto FHR 4th nt free though august for example
4th nt free club http://www.ritzcarlton.com/en/hotels...fers/treat-you
15% off prepaid http://www.ritzcarlton.com/en/hotels...rly-experience
not sure how often RC has free night, including via agency
RC tokyo / kyoto FHR 4th nt free though august for example
4th nt free club http://www.ritzcarlton.com/en/hotels...fers/treat-you
15% off prepaid http://www.ritzcarlton.com/en/hotels...rly-experience
May 19, 2016, 5:27 pm
#757
Join Date: Sep 2010
Posts: 1,900
So how is the concierge at Andaz? Any experience?
I typically stay at Four Seasons because Misato is awesome and gets the best sushi reservation, including Saito.
I typically stay at Four Seasons because Misato is awesome and gets the best sushi reservation, including Saito.
May 19, 2016, 7:10 pm
#758
Join Date: Jan 2009
Location: BKK
Posts: 6,741
I can't comment on results for things like sushi reservations, since I do all of that myself in Tokyo.
May 19, 2016, 7:16 pm
#759
Join Date: Sep 2010
Posts: 1,900
I need to learn some more Japanese to make the reservations then.
Does the front desk respond to emails, etc?
May 19, 2016, 7:28 pm
#760
Join Date: Jan 2009
Location: BKK
Posts: 6,741
I have never done any emailing with them, but from what I heard they seem to be responsive. FSM is a boutique hotel with very personalized service, so you should not expect quite the same at Andaz.
It's a good idea to use hotel Concierge for reservations. The only reason I do not is that I have my favorite restaurant on speed dial, and they instantly know who I am when I call.
May 19, 2016, 7:30 pm
#761
Join Date: Sep 2010
Posts: 1,900
Maybe others can comment, also in the Hyatt forum.
I have never done any emailing with them, but from what I heard they seem to be responsive. FSM is a boutique hotel with very personalized service, so you should not expect quite the same at Andaz.
It's a good idea to use hotel Concierge for reservations. The only reason I do not is that I have my favorite restaurant on speed dial, and they instantly know who I am when I call.
I have never done any emailing with them, but from what I heard they seem to be responsive. FSM is a boutique hotel with very personalized service, so you should not expect quite the same at Andaz.
It's a good idea to use hotel Concierge for reservations. The only reason I do not is that I have my favorite restaurant on speed dial, and they instantly know who I am when I call.
May 20, 2016, 6:34 am
#762
Join Date: Oct 2010
Posts: 113
I'm sadly just finishing up a trip to Japan, stayed 5 nights at MO Tokyo and 4 nights at RC Kyoto. I'll try to post a trip report when I'm back home, but some brief thoughts:
MO Tokyo
- Extremely impressed from our stay, will definitely go back in future trips to Tokyo.
- Found the service to be the real differentiator. Hard to put it into words, but whilst there was absolutely nothing wrong with the service at RC Kyoto (indeed, if I needed to ask for something, it was done promptly and never needed asking again) we found the MO Tokyo was on another level.
- Whilst staff were extremely attentive, it also managed to have a warm feel about the place and it always felt homely and never pretentious. I didn't have to make any requests because they seemed to anticipate our needs.
- Things such as the breakfast staff welcoming us by name after the first day and remembering our drink preferences, being amazing with our 10mo little girl, having all of our concierge hotel reservations printed out with the address in Japanese to show the taxi driver and a map if using subway, being asked if we would like turndown service earlier due to our little girl going to bed earlier etc.
- Booked through David O and on top of the Fan Club benefits, they also supplied us with MO branded PASMO cards which we could top up if needed, but pretty much covered all of our subway travel.
An overall great experience (and loved Tokyo - already planning our next trip).
MO Tokyo
- Extremely impressed from our stay, will definitely go back in future trips to Tokyo.
- Found the service to be the real differentiator. Hard to put it into words, but whilst there was absolutely nothing wrong with the service at RC Kyoto (indeed, if I needed to ask for something, it was done promptly and never needed asking again) we found the MO Tokyo was on another level.
- Whilst staff were extremely attentive, it also managed to have a warm feel about the place and it always felt homely and never pretentious. I didn't have to make any requests because they seemed to anticipate our needs.
- Things such as the breakfast staff welcoming us by name after the first day and remembering our drink preferences, being amazing with our 10mo little girl, having all of our concierge hotel reservations printed out with the address in Japanese to show the taxi driver and a map if using subway, being asked if we would like turndown service earlier due to our little girl going to bed earlier etc.
- Booked through David O and on top of the Fan Club benefits, they also supplied us with MO branded PASMO cards which we could top up if needed, but pretty much covered all of our subway travel.
An overall great experience (and loved Tokyo - already planning our next trip).
May 25, 2016, 5:08 pm
#763
Join Date: Sep 2010
Posts: 1,900
I'll be at four seasons in a few weeks. I'm friends with the concierge and actually met her in San Diego for lunch. She brought me green tea kit Kats but now I'm struggling to figure out what to bring in return. Any suggestions?
May 25, 2016, 9:10 pm
#764
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,426
Jun 14, 2016, 6:24 am
#765
Join Date: Oct 2010
Posts: 113
We may be heading back to Tokyo for a few nights in November and have just been having a look at hotels to get an idea of rates. We absolutely loved our stay at MO - were blown away by the service. So will either go back there or try somewhere different for a change to see how it compares!
Does anybody know if mid-late November is a peak period for Tokyo hotels? The current prices are reasonably expensive. Not sure whether to book now or risk waiting until closer to the date when prices often go down.
Does anybody know if mid-late November is a peak period for Tokyo hotels? The current prices are reasonably expensive. Not sure whether to book now or risk waiting until closer to the date when prices often go down.
