FS Singapore - Yay or Nay?
Sep 12, 23, 10:48 pm
#31
Join Date: Dec 2006
Location: Enroute to ? & likely flying in ' A ':)
Programs: TPPS, UA, EK ...; Marriott BONVOY , HH, GP, GC..
Posts: 4,161
I’ve had two stays recently that were very good (with a third coming up shortly). I think it does help that I’m now on first-name basis with some of the staff.
Points above about brekkie, poor lighting, etc are all valid.
FlyerEC, I’m curious what your issue(s) were, if you’re willing to share?
Points above about brekkie, poor lighting, etc are all valid.
FlyerEC, I’m curious what your issue(s) were, if you’re willing to share?
almost boiled down to “ DYKWIA “ ?
From what seems to be the case , photos of “ regulars “ are shown , like at AMANs.. so they can recognise guests ..
Will be interesting how these new ones will fare with the upcoming F1 weekend
Sep 12, 23, 11:29 pm
#32
Join Date: Feb 2010
Location: ORD
Posts: 4,113
Well , the teams from right from those in front & F and B who know yours truly , like they do you , were not present .. the newbies were around & doing their routine / SOP without thinking - especially the new manager ..
almost boiled down to “ DYKWIA “ ?
From what seems to be the case , photos of “ regulars “ are shown , like at AMANs.. so they can recognise guests ..
Will be interesting how these new ones will fare with the upcoming F1 weekend
almost boiled down to “ DYKWIA “ ?
From what seems to be the case , photos of “ regulars “ are shown , like at AMANs.. so they can recognise guests ..
Will be interesting how these new ones will fare with the upcoming F1 weekend
I have found it interesting that there is a manager-type that I see often around the hotel, yet he only seems to be on a “mission” to greet one or two guests (who are not me - I’ve never met the hotel managers)
Not meant to be a DYKWIA post, but the best hotel (and restaurant) managers that I’ve met will go around to many folks to see how things are
Sep 13, 23, 5:22 am
#33
Join Date: Sep 2009
Location: Europe
Posts: 2,509
Ah, that makes sense. I could see how if the star employees are absent, the whole thing crumbles.
I have found it interesting that there is a manager-type that I see often around the hotel, yet he only seems to be on a “mission” to greet one or two guests (who are not me - I’ve never met the hotel managers)
Not meant to be a DYKWIA post, but the best hotel (and restaurant) managers that I’ve met will go around to many folks to see how things are
I have found it interesting that there is a manager-type that I see often around the hotel, yet he only seems to be on a “mission” to greet one or two guests (who are not me - I’ve never met the hotel managers)
Not meant to be a DYKWIA post, but the best hotel (and restaurant) managers that I’ve met will go around to many folks to see how things are
Tried afternoon tea with FlyerEC during last sojourn, in the Executive Club, which was rather good! Excellent scones. Staff training in progress back then there, too.
Sep 13, 23, 5:28 am
#34
Join Date: Feb 2010
Location: ORD
Posts: 4,113
Tobias (HM) is actually very present, he was even handing out menus in 190 when they were short staffed... kudos. Though I will not return to 190 for breakfast, will stick to club or IRD... during our last stay they did not manage to get one breakfast right, first day 190 was a zoo as mentioned before with 40 minutes wait times for coffee, second morning we tried the bar for ŕ-la-carte breakfast which also ended up taking over an hour to come and third morning was in-room dining -- they forgot part of the order and then decided to charge for items over limit -- something that has never happened to us before. Rather frustrating... will have breakfast in club next time around. But they are listening and most of the team is receptive to feedback, as they should be. I have great hope they will gradually improve.
Tried afternoon tea with FlyerEC during last sojourn, in the Executive Club, which was rather good! Excellent scones. Staff training in progress back then there, too.
Tried afternoon tea with FlyerEC during last sojourn, in the Executive Club, which was rather good! Excellent scones. Staff training in progress back then there, too.
Sep 25, 23, 10:40 am
#35
Join Date: Feb 2003
Programs: AC SE MM, too many others
Posts: 1,391
I'd avoid. The property is dated (including the rooms), and the Executive Club is quite limited in comparison to other Singapore hotels. With a renovated MO and the other options now online (also the Capella if you are willing to stay Sentosa), not sure there is a great case for this hotel. And I am a Four Seasons fan generally, so this was quite disappointing.
Sep 30, 23, 9:37 pm
#36
Join Date: Apr 2021
Location: New York City
Programs: Virtuoso, AMAN, FS PP, RW Elite, MO Fanclub, RC STARS, Belmond Bellini, Peninsula PC, Hyatt Privé
Posts: 195
I'd avoid. The property is dated (including the rooms), and the Executive Club is quite limited in comparison to other Singapore hotels. With a renovated MO and the other options now online (also the Capella if you are willing to stay Sentosa), not sure there is a great case for this hotel. And I am a Four Seasons fan generally, so this was quite disappointing.
For me, Raffles. Love the property and it's history.
Need to try MO post reno.
Last edited by luxefarer; Sep 30, 23 at 10:12 pm
