Greatest Perks
#2
Join Date: Oct 2003
Location: Asheville, NC
Programs: Virtuoso, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club, Dorchester Diamond Club, Travel Leaders
Posts: 1,854
So FHR vs Virtuoso?
(1) Little known fact, but your Virtuoso TA can make an FHR booking. I'll most often do this when the client absolutely, positively needs the 4 p.m. late checkout ... and my sales rep isn't able to confirm a late check-out at time of booking. Usually, she can.
(2) The amenities are usually about equivalent, but Virtuoso is superior in some cases. For instance, want an upgrade at booking at the Ritz Paris + round-trip airport transfers + VIP airport reception on arrival? Ritz Paris offers this through Virtuoso, not FHR.
(3) Your Virtuoso TA likely has a preferred partner relationship with various hotel chains — Four Seasons, Dorchester Collection, Hyatt Privé, Oetker Pearl, etc. The Preferred Partner amenities are generally better than Virtuoso/FHR. Full breakfasts, not continental. Guaranteed upgrade in some cases.
(4) Service — will FHR phone or email your hotel to communicate your preferences and request an upgrade? LOL. Your Virtuoso TA knows your preferences by virtue of working exclusively with you over the years. And she/he has relationships with hotel sales managers by virtue of working them them over the years.
#3
Join Date: Jan 2013
Location: UK
Posts: 1,643
David O, I'm reaching out to you. Could you translate this into English please? The Queen has a consort, so is The Duke of Edinburgh an amenity? Does he double down, or maybe level up, going forward . . .
Last edited by Pausanias; Jul 13, 2020 at 3:48 am
#4
Join Date: Feb 2018
Location: WAS
Programs: Virtuoso TA, UA 1MM, Hilton Diamond, Marriott LT Platinum
Posts: 445
No doubling down just means you cannot get double-upgraded from booking through Virtuoso/FHR and from your hotel status, and cannot get four breakfasts per room, etc.
#5
Join Date: Oct 2003
Location: Asheville, NC
Programs: Virtuoso, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club, Dorchester Diamond Club, Travel Leaders
Posts: 1,854
Exactly what Chateau Margaux said... Sorry for using industry jargon! There are a number of travel industry consortia including Virtuoso, Signature, Travel Leaders, and Ensemble.