Luxury hotel Websites: Critique & Vent
Feb 2, 2019, 6:50 pm
#46
Join Date: Apr 2013
Location: MEL
Programs: QFF, AA, LM, EY
Posts: 761
Here's what I find frustrating. Let's say a "superior" room is $x. A "deluxe" room is $1.5x. But there's no description that explains why I should pay 1.5x. Even when square footage is given, it's often a broad range that overlaps for both categories. I want to know why I should book the higher category room. Explain why it is a higher price. Is it closer to the beach? Is it a better view? What?
Square metreage, floorplan and photos are all useful, as well as a detailed description.
Feb 4, 2019, 2:42 pm
#48
formerly declinespecificinformatiom
Join Date: Jul 2011
Location: USA
Posts: 1,140
I’d take a place with a flimsy website and excellent legitimate feedback over the four seasons anydays. I sort of like the confidence that this marketing has... reminds me of trying to google a hedge fund or a top end golf club, in which case there often are t even websites! I guess private villas would fit the bill here
Feb 5, 2019, 3:34 am
#50
Join Date: Feb 2003
Programs: UA1K, *G & Wife of UA1K MM
Posts: 3,431
Feb 5, 2019, 4:30 am
#51
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Germany
Programs: Some
Posts: 11,506
Oyster is owned by tripadvisor. Oyster only helps if the hotel is and the room is question were pictured. Same with TA. Often you simply can´t find "the right" pictures. Also if rooms in a category vary they can mislead you. Oyster and TA are a good source and addition but don´tsubstitute a good hotel-homepage.
Feb 5, 2019, 10:57 am
#52
Join Date: Aug 2007
Location: Here there and everywhere
Posts: 6,303
I think that this hotel website tops anything I have ever seen for complete irrelevance - it's for the new Equinox New York, opening this June - https://equinox-hotels.com/ - and features Naomi Campbell, because......
Feb 5, 2019, 11:45 am
#53
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,050
I think that this hotel website tops anything I have ever seen for complete irrelevance - it's for the new Equinox New York, opening this June - https://equinox-hotels.com/ - and features Naomi Campbell, because......
Feb 5, 2019, 11:50 am
#54
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
previously >
are you talking about websites for regular luxury hotels or other types of properties
(as you are more a villa person, and i am more a room-in-villa person, vs hotels)
and tripadvisor spunoff from expedia. their clients are hotels, not guests
I’d take a place with a flimsy website and excellent legitimate feedback over the four seasons anydays. I sort of like the confidence that this marketing has... reminds me of trying to google a hedge fund or a top end golf club, in which case there often are t even websites! I guess private villas would fit the bill here
(as you are more a villa person, and i am more a room-in-villa person, vs hotels)
and tripadvisor spunoff from expedia. their clients are hotels, not guests
Last edited by Kagehitokiri; Feb 6, 2019 at 12:01 pm
Feb 5, 2019, 4:51 pm
#55
Join Date: Nov 2009
Location: La Jolla, California
Programs: KrisFlyer Gold, SWA CP
Posts: 1,123
I think that this hotel website tops anything I have ever seen for complete irrelevance - it's for the new Equinox New York, opening this June - https://equinox-hotels.com/ - and features Naomi Campbell, because......
Feb 6, 2019, 3:52 am
#56
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Germany
Programs: Some
Posts: 11,506
I think that this hotel website tops anything I have ever seen for complete irrelevance - it's for the new Equinox New York, opening this June - https://equinox-hotels.com/ - and features Naomi Campbell, because......
Feb 6, 2019, 4:53 am
#57
FlyerTalk Evangelist
Join Date: May 2012
Location: Sydney Australia
Programs: No programs & No Points!!!
Posts: 14,222
I hate when the same pics are used for the different room categories. I also like a number of pics for each room/suite. I like to see bathroom, living area and bedroom, not just a pic through open balcony doors showing the outside and nothing in the room.
Feb 6, 2019, 4:56 am
#58
FlyerTalk Evangelist
Join Date: May 2012
Location: Sydney Australia
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Posts: 14,222
If I ruled the world every hotel website would list how long the drive is from the airport, the vehicle options and cost for the transfers, the email address for the concierge, restaurant menus including bars and room service, and a detailed resort map. As a former information scientist, I also love a great FAQ.
Feb 6, 2019, 5:21 am
#59
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Germany
Programs: Some
Posts: 11,506
It´s important (at least if not a huge numer of restaurants is around) especially if you don´t eat everything. If in a resort 95% of the dishes is not suitable for me I´m not a fan. Otherwise in the price-category I normally stay it should never be a problem to fulfill special wishes. Nevertheless I like to see the style etc. and of course prices.
Feb 6, 2019, 10:25 am
#60
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