Amanresorts Thread 2019
Apr 24, 2019, 5:19 am
#166
formerly known as deathscar
Join Date: Jul 2007
Location: Hong Kong
Programs: Virtuoso | Four Seasons Preferred Partner | Rosewood Elite | Hyatt Prive - and more
Posts: 2,096
Seriously thinking about cancelling our upcoming Amanfayun stay. It's been disheartening trying to arrange even a simple thing like transportation with them. So far, 4 unanswered emails over the course of the past 3 weeks that not only myself and my travel agent have sent but also corporate connections from Aman have tried to step in and help, all without any reply. Haven't heard a single peep from anybody at Amanfayun itself, which is very concerning especially when we're spending almost 2k a night there currently. Thinking about switching to AmanYY because we're just looking for a 2-night respite in-between our Singapore/Shanghai/Beijing stays-- any recent reports on the service there? At least they have a GM I could talk to.....
You can also drop him a note re Amanfayun, as he is the Area Director for Aman China.
Also, unanswered emails for 3 weeks sounds a bit strange - surely your TA should be able to step in here to push them? You mentioned he/she has already tried but to no avail; that simply doesn't sound right to me...
May 6, 2019, 6:48 pm
#167
Join Date: Dec 2006
Location: Enroute to ? & likely flying in ' A ':)
Programs: TPPS, UA, EK ...; Marriott BONVOY , HH, GP, GC..
Posts: 4,217
Seriously thinking about cancelling our upcoming Amanfayun stay. It's been disheartening trying to arrange even a simple thing like transportation with them. So far, 4 unanswered emails over the course of the past 3 weeks that not only myself and my travel agent have sent but also corporate connections from Aman have tried to step in and help, all without any reply. Haven't heard a single peep from anybody at Amanfayun itself, which is very concerning especially when we're spending almost 2k a night there currently. Thinking about switching to AmanYY because we're just looking for a 2-night respite in-between our Singapore/Shanghai/Beijing stays-- any recent reports on the service there? At least they have a GM I could talk to.....
GM is Christophe Olivro, formerly of Amangiri and most recently Amanpulo.
You can also drop him a note re Amanfayun, as he is the Area Director for Aman China.
Also, unanswered emails for 3 weeks sounds a bit strange - surely your TA should be able to step in here to push them? You mentioned he/she has already tried but to no avail; that simply doesn't sound right to me...
You can also drop him a note re Amanfayun, as he is the Area Director for Aman China.
Also, unanswered emails for 3 weeks sounds a bit strange - surely your TA should be able to step in here to push them? You mentioned he/she has already tried but to no avail; that simply doesn't sound right to me...
May 6, 2019, 7:08 pm
#168
Join Date: Dec 2006
Location: Enroute to ? & likely flying in ' A ':)
Programs: TPPS, UA, EK ...; Marriott BONVOY , HH, GP, GC..
Posts: 4,217
AMAN VILLAS - NUSA DUA Beach Club
On a brighter note , the Nusa Beach Club at AMAN Villas is open sans the bales .
Am trying to post a couple of photos but getting this message for now ..“ Alert
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Last edited by FlyerEC; May 6, 2019 at 7:28 pm
May 6, 2019, 8:13 pm
#169
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
@FlyerEC if I had a nickel for every time my security token was missing...
May 7, 2019, 1:53 am
#170
Join Date: Oct 2015
Posts: 26
Perhaps not the ideal beginning but, hey, they are very communicative now at least...
May 8, 2019, 2:07 pm
#171
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
On a brighter note , the Nusa Beach Club at AMAN Villas is open sans the bales .
Am trying to post a couple of photos but getting this message for now ..“ Alert
Your submission could not be processed because a security token was missing.
If this occurred unexpectedly, please inform the administrator and describe the action you performed before you received this error. “
May 8, 2019, 5:18 pm
#172
Join Date: Dec 2006
Location: Enroute to ? & likely flying in ' A ':)
Programs: TPPS, UA, EK ...; Marriott BONVOY , HH, GP, GC..
Posts: 4,217
The Villas Beach Club is a smaller and in a different area now from Nusa ‘ s .
Jun 6, 2019, 7:22 am
#173
Join Date: Aug 2007
Location: Here there and everywhere
Posts: 6,303
I hear that Roland Faisal of Aman has announced that they will be launching a second brand in the not too distant future.
Jun 8, 2019, 11:11 pm
#175
Join Date: May 2005
Location: Los Angeles
Programs: UA 1K, AA Plat Pro, Marriott Plat, Hilton Diamond
Posts: 1,048
Jun 10, 2019, 1:30 pm
#176
Join Date: Apr 2010
Posts: 76
Btw. seems like Aman is struggling with staff in China. Only the Shanghai property (which is excellent) has a GM when we have stayed at all their properties a month ago and it shows. I could not recommend going to Amanfayun as Amanjunkie - better stay at the Four Seasons in Hangzhou.
At Amandayan we had a phenomenal buttler which made up for lack of senior management.
At Amandayan we had a phenomenal buttler which made up for lack of senior management.
Jun 10, 2019, 6:38 pm
#177
Join Date: Jan 2010
Location: N/A
Programs: N/A
Posts: 822
Ian W has left Indonesia for Yara.
Jann H from Dari will be moving to Jiwo.
Jann H from Dari will be moving to Jiwo.
Jun 10, 2019, 9:38 pm
#178
Join Date: Dec 2006
Location: Enroute to ? & likely flying in ' A ':)
Programs: TPPS, UA, EK ...; Marriott BONVOY , HH, GP, GC..
Posts: 4,217
Claudia S just left Venice to cover F & B from Swiss RHQ .
Michel B returns to AMAN for Nusa Villas while David G has moved on ..
Jun 11, 2019, 12:39 am
#179
Join Date: Sep 2009
Location: Europe
Posts: 2,598
Since Ed (understandably?) refuses to touch his Aman properties post AZ, I wonder who is in charge.
Jun 11, 2019, 10:28 am
#180
Join Date: May 2005
Location: Los Angeles
Programs: UA 1K, AA Plat Pro, Marriott Plat, Hilton Diamond
Posts: 1,048
