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Four Seasons George V (Paris)

Four Seasons George V (Paris)

Old Jul 24, 2018, 8:35 pm
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Four Seasons George V (Paris)

FOUR SEASONS GEORGE V PARIS

Map| 6 Reviews | 83% Recommended

FOUR SEASONS GEORGE V PARIS

31 AVE GEORGE V Paris, FR 75008

Four Seasons George V (1 Photo)

FOUR SEASONS GEORGE V PARIS

I recently spent the night at the Four Seasons George V as part of a quick birthday trip to Paris. As this hotel is discussed frequently, I will dive right in.

Arrival

I prearranged a car through the FS concierge to collect me at my prior hotel and drive me over to the FS. The concierge called me about 10 minutes prior to the arranged pickup time to let me know the driver is on the way and will call when he arrives. Sure enough, the driver called bang on time to let me know he was there.

The FS concierge contracted out to a third party whose name escapes me, but the driver was extremely professional and the car could have been new from the showroom, it was in great condition (Mercedes S-Class, S350, IIRC).

Upon arrival at the George V, the bellmen swarmed around the car and collected my luggage while asking my name.

Check In

The check in desk is just to the left when entering the hotel. There was no wait and the lady checking me in seemed very genuine and instantly put me at ease. She went over the FSPP package that included 100EUR F&B credit or spa credit, free breakfast, upgrade, etc. And let me know that my room was not quite ready yet. She assured me that she would call me shortly when there was a concrete time I could get the room.

Maybe 15 minutes later, the lady called and let me know it would be 13:30 when the room would be ready. As I had reservations at Le Cinq (one of three hotel restaurants, Michelin 3***) at 13:00, I asked if there was a place I could change clothes and if she could drop the keys off at my table when ready. She assured me I could use the spa to change and that she would be happy to drop the keys off.

The lobby itself is beautiful, I'll try to post some pics soon - I'm having tech difficulties

Room

Right at 13:30, my keys were brought to me at Le Cinq as well as an offer to escort me to the room when I was finished with lunch. I took them up on that offer and was brought to my room and shown around. The room itself was quite large, I booked the entry level superior room and BESVISOR was nice enought to arrange an upgrade to deluxe room at booking.

Immediately on the right when entering was the large bathroom and moving into the room was the desk, TV center, and book shelves immediate in front of you. On the right was the bed and a chair.

IMG-0960.JPG

Everything felt extremely well built and there was no noise pollution into the room.

The bathroom was single vanity with separate shower and tub. There was also a separate room for the toilette. Toiletries were BVLGARI, one of my favorites.

Location

The hotel was in a very nice location on Avenue George V, a couple blocks from the Champs-Elysees. 

Dining

I had lunch at Le Cinq as well as room service breakfast the morning of my departure. Lunch was simply outstanding and breakfast was nice as well. I'll post more about Le Cinq in the Michelin Restaurant thread if anyone is interested.

For breakfast, I filled out the hang-tag that was left with turndown service and again right on time it was delivered, hot and correct.

Service

Everyone I encountered at the hotel was extremely polite and polished. For example, the doorman saw I was waiting for an Uber and asked for the license number. He then alerted me to the drivers arrival as I was waiting in the vestibule.

And the front desk ladies at the spa (absolutely beautiful post renovation) escorted me to the exercise room and offered water (both Evian and Badoit) and towers throughout my workout. They also offered workout shoes noticing that I didn't have the best pair of shoes on!

Overall

I've been thinking a lot about the stay since I left a few days ago. It seems kinda surreal that I actually stayed here as it has been on my list for years. Is it the best hotel in the world? IMO, probably. Honestly, I can't give a definitive answer as I want to stay longer than a night. What really stuck out to me was that things just worked. It's hard to explain, but I'll try my best:

  • Breakfast showed up right when I asked
  • My keys were presented right when told
  • My luggage was in my room upon arrival without any valet tags
  • Bill upon checkout was correct - all credits were acknowledged and applied without my prompting

I know it's kinda an anti-climactic summary, but the stay was great. It really opened my eyes to the value proposition of a luxury hotel. I didn't need to worry about things being done. Plus, everything in the room felt so well built. And the door click was very satisfying! Weird things, I know. But as the Terminator says, "I'll be back".

Four Seasons George V

Would you like to write a review on the FOUR SEASONS GEORGE V PARIS?

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Old Jul 24, 2018, 8:53 pm
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Nice review, and glad you had a nice night!

Ill be back. Classic. Many points to you, Sir.

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Old Jul 25, 2018, 5:32 pm
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Yes FS George V is really special. Thanks for the review.
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Old Aug 20, 2018, 9:34 pm
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Ah, memories...

It's been a few years (but not ancient)... we had our honeymoon here.
(We married late in life, finally so it's not like it was decades ago!)

We were going to stay for 5 nights and then move on elsewhere in France.
We could not bear to leave!
So even though it was during the French Open, the kind souls at George V allowed us to stay.
Better yet, they let us stay in our marvelously upgraded room.
We had booked through Amex Plat, and what really ended up mattering was that when we walked into our room, it had a huge dressing room, a huge bathroom (but only a single sink, surprisingly, as there was plenty of room), a *large* bedroom and ... a FULL VIEW of the Eiffel Tower, top to bottom out a large window.
What a wonderful surprise!

We had them meet us "at the plane" (as a surprise to DH). Unfortunately, we arrived at a distant location and were bused to the terminal, but once there, there was our Greeter.
He whisked us past velvet ropes, bypassing ALL lines and crowds. It was the best "meet/greet" airport service we've encountered yet, although a few others elsewhere were also excellent.

We also booked a doubles massage in the Spa, and selected the large room with a huge private hot tub, and we booked it for a couple of extra hours and just relaxed there, with the champagne they brought us, etc. Total luxury!

We usually had breakfast in the Cafe (forget the name). The service was perfect.
One morning, we had breakfast in bed, and the gentleman who brought the tray inquired delicately about our plans for the day.

When we mentioned we were heading to Versailles, he suggested that we not miss "the golf carts". Um, *what* golf carts, we asked.
SO glad he mentioned those, or we may well have assumed that the little kiosk was just closed, and that the occasional golf cart we saw scoot (slowly) by was for staff.
There was a short wait for one, and then... we were off. The grounds are huge, so this really made a difference.
(I still don't seem to see this mentioned in most guides listings.)

Everything about our stay was just about perfect.

One minor mixup: Atop our large mini-bar was a tent sign that stated that all water and soft drinks were complimentary. That was a big surprise, but "okay!"
It was a bit annoying when the wonderfully pleasant housekeepers kept removing not-yet-empty bottles, but we figured, "okay, that's part of the exquisite service, lest the bubbles dissipate", etc. We mentioned they could keep "non-empty" bottles IN the room, but they kept disappearing, oh so discreetly, with fresh supplies replacing them in the fridge.
Did I mention we drink a *lot* of sparkling water and Diet Coke?

So when we checked out, there was a bill for something like $650 US$ just for that water and Diet Coke.
That was absolutely not okay. Usually, we purchase elsewhere, and bring those beverages to our hotel room, at a mere fraction of hotel prices.
They fussed and actually argued there was no such sign, which wasn't okay. DH raced back to the room and took a photo of the sign and brought it down.
They suggested "half price".
Nope.
It was the principle as much as the principal for us.
(And of course, it was at that point suddenly more than irksome that all of those partially finished bottles kept disappearing!)

This could have been handled much more graciously, given we had no way to know that - apparently - the sign was "meant for suites and put in our room in error"! Say what!?? We'd never have known such a little tent card sign existed had one not been right there in our room the entire time.
After all, our total bill was certainly not small, after 10 nights, and it was a very small part of our total bill.
I admit that left a slightly bitter taste as we checked out, but after not much time, only the extraordinary details of our stay remain (unless we are writing a review or such, ahem).
Mistakes happen. How they are handled makes a difference. They could have/should have handled it better.

We haven't had a chance to return, yet.
But we will!

GC
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Old Aug 24, 2018, 4:18 am
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Originally Posted by United747
What really stuck out to me was that things just worked. It's hard to explain, but I'll try my best:
- Breakfast showed up right when I asked
- My keys were presented right when told
- My luggage was in my room upon arrival without any valet tags
- Bill upon checkout was correct - all credits were acknowledged and applied without my prompting
Great review and happy to hear that you enjoyed your stay at FS GV. I gotta say, it does seem a little bit of a sad state of affairs for the global hotel business that a property would get much in the way of credit for getting these basic things right (especially a property that charges 1500 EUR / night for their lead in room!) Would like to think that this is table stakes for a much lesser property. Yet there are many that do get the basics wrong
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Old Sep 7, 2018, 9:21 am
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Originally Posted by ajca
Great review and happy to hear that you enjoyed your stay at FS GV. I gotta say, it does seem a little bit of a sad state of affairs for the global hotel business that a property would get much in the way of credit for getting these basic things right (especially a property that charges 1500 EUR / night for their lead in room!) Would like to think that this is table stakes for a much lesser property. Yet there are many that do get the basics wrong
Agree. Surprising even luxury properties often can't get the basics right although chances of that happening diminishes relatively compared to lower-tier properties.

Nice review, but pardon me, but I do think the OP have relatively low / modest expectation, especially considering the pricing this property is known to charge. If they have wanted to impress me, they should have gotten the room ready at check-in, not make the guest wait, esp OP booked the hotel car-pickup. The rest of it like delivering room service on time, correct bill on check-out etc should all be expected, and not deserving of special praise.

For a hotel that truely impress, the Ritz Paris blows the Four Seasons away anytime any day.

Last edited by BENLEE; Sep 7, 2018 at 9:26 am
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Old Sep 7, 2018, 9:30 am
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Originally Posted by BENLEE
Agree. Surprising even luxury properties often can't get the basics right although chances of that happening diminishes relatively compared to lower-tier properties.

Nice review, but pardon me, but I do think the OP have relatively low / modest expectation, especially considering the pricing this property is known to charge. If they have wanted to impress me, they should have gotten the room ready at check-in, not make the guest wait, esp OP booked the hotel car-pickup. The rest of it like delivering room service on time, correct bill on check-out etc should all be expected, and not deserving of special praise.

For a hotel that truely impress, the Ritz Paris blows the Four Seasons away anytime any day.
You know, youre right. I did cut them some slack. Pen Hong Kong did arrival much better with a manager and bell staff waiting for my arrival and took me right to the room for check in. Thats how it should have been done.

Ill admit that Im a novice to luxury hotels and as I stay more, I learn what the hotel should and shouldnt do. And what I expect from the hotel becomes more robust after each stay.
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Old Sep 7, 2018, 10:07 am
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Originally Posted by United747


You know, youre right. I did cut them some slack. Pen Hong Kong did arrival much better with a manager and bell staff waiting for my arrival and took me right to the room for check in. Thats how it should have been done.

Ill admit that Im a novice to luxury hotels and as I stay more, I learn what the hotel should and shouldnt do. And what I expect from the hotel becomes more robust after each stay.
If it makes you feel any better, FS Dubai at Jumeirah beach and Seoul did the same thing to me. Very sloppy check-in experiences for me from those 2 properties. The only FS that delivered a very nice check-in was FS Hong Kong.
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Old Sep 7, 2018, 12:16 pm
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Originally Posted by BENLEE
Nice review, but pardon me, but I do think the OP have relatively low / modest expectation, especially considering the pricing this property is known to charge. If they have wanted to impress me, they should have gotten the room ready at check-in, not make the guest wait, esp OP booked the hotel car-pickup.
Gotta say I am super happy that the OP enjoyed the stay, good on you United747 for ticking off a bucket list hotel, especially a bucket list hotel that is one of the most expensive (actually, maybe the most expensive?) city hotels in the world. And doing it in high style with lunch at Le Cinq

Seeing this thread popup again, I do agree with BenLee that it is kind of quite a bad look for the FS GV that they did not have the room ready on arrival at 13:00, or whenever the guest arrived at the hotel, given that the guest had a (no doubt very expensive) hotel airport pickup and they knew exactly when that would be.

The fact that the guest had a 13:30 reservation for Le Cinq is not an excuse - all the more reason the hotel should give the guest a room to refresh up before lunch and spending more with the hotel! Maybe the hotel was absolutely fully booked, but I reckon the hotel should have some serious explaining to do here.

For me these kind of touches - basically reducing friction at every point along the guest journey - are what separates a truly great hotel from the vast sea of whatever in the level below.

Anyway, thanks United747 for a great review. This is definitely on the bucket list for me and a lot of people still!
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Old Sep 7, 2018, 12:34 pm
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Originally Posted by BENLEE
Agree. Surprising even luxury properties often can't get the basics right although chances of that happening diminishes relatively compared to lower-tier properties.

Nice review, but pardon me, but I do think the OP have relatively low / modest expectation, especially considering the pricing this property is known to charge. If they have wanted to impress me, they should have gotten the room ready at check-in, not make the guest wait, esp OP booked the hotel car-pickup. The rest of it like delivering room service on time, correct bill on check-out etc should all be expected, and not deserving of special praise.

For a hotel that truely impress, the Ritz Paris blows the Four Seasons away anytime any day.
Originally Posted by Aventine
If it makes you feel any better, FS Dubai at Jumeirah beach and Seoul did the same thing to me. Very sloppy check-in experiences for me from those 2 properties. The only FS that delivered a very nice check-in was FS Hong Kong.
Originally Posted by ajca
Gotta say I am super happy that the OP enjoyed the stay, good on you United747 for ticking off a bucket list hotel, especially a bucket list hotel that is one of the most expensive (actually, maybe the most expensive?) city hotels in the world. And doing it in high style with lunch at Le Cinq

Seeing this thread popup again, I do agree with BenLee that it is kind of quite a bad look for the FS GV that they did not have the room ready on arrival at 13:00, or whenever the guest arrived at the hotel, given that the guest had a (no doubt very expensive) hotel airport pickup and they knew exactly when that would be.

The fact that the guest had a 13:30 reservation for Le Cinq is not an excuse - all the more reason the hotel should give the guest a room to refresh up before lunch and spending more with the hotel! Maybe the hotel was absolutely fully booked, but I reckon the hotel should have some serious explaining to do here.

For me these kind of touches - basically reducing friction at every point along the guest journey - are what separates a truly great hotel from the vast sea of whatever in the level below.

Anyway, thanks United747 for a great review. This is definitely on the bucket list for me and a lot of people still!
Thank you all for your perspectives. This is why I like FT so much, youre definitely trying to get me to give a view that is irrespective of emotion or any travel high that I have.

Im tempted to go back through tonight and adjust my review. I just got back from FS Singapore and it was more in line with what Paris should have been.
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Old Sep 7, 2018, 2:20 pm
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Originally Posted by United747






Thank you all for your perspectives. This is why I like FT so much, youre definitely trying to get me to give a view that is irrespective of emotion or any travel high that I have.

Im tempted to go back through tonight and adjust my review. I just got back from FS Singapore and it was more in line with what Paris should have been.
I find Asian FS service to be usually a step above their Western counterparts but FS George V should have done better for you.
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Old Sep 7, 2018, 2:30 pm
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Originally Posted by United747
Thank you all for your perspectives. This is why I like FT so much, youre definitely trying to get me to give a view that is irrespective of emotion or any travel high that I have.

Im tempted to go back through tonight and adjust my review. I just got back from FS Singapore and it was more in line with what Paris should have been.
Your review was awesome! All that matters is that it's great that you enjoyed the experience and shared it here. And the things that you valued the most, the hotel delivered. If it gave you a travel "high" then it did its job and then some. That's the best feeling of all

Also it sounds like the hotel nailed everything else in your stay other than having your room ready on arrival, so maybe they were fully booked or something that prevented them from having it ready exactly when you arrived.

Anyway, do keep ticking off the bucket list and keeping us posted with these great reviews! I'd love to hear more about your stay FS Singapore if the Singapore thread as it has been quite a while since I have been there.
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Old Sep 7, 2018, 2:34 pm
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Originally Posted by GeezerCouple
This could have been handled much more graciously, given we had no way to know that - apparently - the sign was "meant for suites and put in our room in error"! Say what!?? We'd never have known such a little tent card sign existed had one not been right there in our room the entire time.
After all, our total bill was certainly not small, after 10 nights, and it was a very small part of our total bill.
I admit that left a slightly bitter taste as we checked out, but after not much time, only the extraordinary details of our stay remain (unless we are writing a review or such, ahem).
Mistakes happen. How they are handled makes a difference. They could have/should have handled it better.
[MENTION=6809]GC[/MENTION] Did you pay the minibar bill in the end?
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Old Dec 10, 2022, 9:50 pm
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Originally Posted by ajca
[MENTION=6809]GC[/MENTION] Did you pay the minibar bill in the end?
I'm surprised at the amount they charged- 65 dollars per day, about 32.5 per person a day, and 3-4 bottles or cans per person a day. Moreover, the maid kept taking away unfinished drinks, which was wasteful. When you showed them the tent sign, they shouldn't have said "half-price." Did they apologize to you?

One serious issue I had with the hotel was when they privatized the hotel for a foreign delegate. Four Seasons made everyone leave the hotel to accommodate a VVIP who made a last-minute visit. Therefore, if you are not a VVIP, you will be ignored and kicked out of the hotel anytime without prior notice or consent. Why do you go to the hotel like this and praise? Even 2-star hotels don't do that.

You are a VIP on the condition that other VVIPs don't come and own the place. Why do you spend money for those who already have a lot and rudely kick you out because they are richer than you are at their whim? I know we live in the 21st century, and it could happen to you. A very sad reality in the world of inequality.

Originally Posted by Aventine
I find Asian FS service to be usually a step above their Western counterparts but FS George V should have done better for you.
I concur. One of my Four Seasons VIP friends loves Four Seasons hotels in Japan and South Korea. He tips generously. On the other hand, FS George V kicked out its guest when a foreign VVIP came at the last minute. It would never happen in Seoul. It will appear on the news instantly, and people will protest in front of the hotel. I don't know what is going on in western societies. And how could they think it is right to do that to their guests?

Last edited by RichardInSF; Dec 10, 2022 at 11:02 pm Reason: Consecutive posts by same member generally not allowed by Flyertalk rules, so merged
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Old Dec 11, 2022, 6:17 am
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Originally Posted by danlee200
I'm surprised at the amount they charged- 65 dollars per day, about 32.5 per person a day, and 3-4 bottles or cans per person a day. Moreover, the maid kept taking away unfinished drinks, which was wasteful. When you showed them the tent sign, they shouldn't have said "half-price." Did they apologize to you?

One serious issue I had with the hotel was when they privatized the hotel for a foreign delegate. Four Seasons made everyone leave the hotel to accommodate a VVIP who made a last-minute visit. Therefore, if you are not a VVIP, you will be ignored and kicked out of the hotel anytime without prior notice or consent. Why do you go to the hotel like this and praise? Even 2-star hotels don't do that.

You are a VIP on the condition that other VVIPs don't come and own the place. Why do you spend money for those who already have a lot and rudely kick you out because they are richer than you are at their whim? I know we live in the 21st century, and it could happen to you. A very sad reality in the world of inequality.



I concur. One of my Four Seasons VIP friends loves Four Seasons hotels in Japan and South Korea. He tips generously. On the other hand, FS George V kicked out its guest when a foreign VVIP came at the last minute. It would never happen in Seoul. It will appear on the news instantly, and people will protest in front of the hotel. I don't know what is going on in western societies. And how could they think it is right to do that to their guests?

Sorry I missed the post above asking about the bill for those soft drinks!
First, we actually didn't think the prices were excessive. It *was* the Four Seasons, and in Paris!
And we really did go through a lot of the Diet Coke and those bottles of San Pellegrino (I'm not 100% sure it was SP at this point, but when we can, that's what we get). AND... those truly pleasant housekeepers kept removing partially consumed bottles!
So yes, we did go through a lot of them.

NO... they absolutely did NOT apologize.
They fought to the bitter end about how the tent card was there in error! They knew we'd never stayed with them before (unless under other names, which I suppose is possible, of course). And DH quickly retrieved a photo of that card. To this day, that really is an unpleasant coda to our stay, given it was the final interaction. VERY bad form indeed. Here I am, several more years later, and... it still stings. If I were a more suspicious sort (I'm plenty suspicious in general as it is, but if I were even more suspicious ), I'd have wondered if they were in cahoots... keep removing partially opened beverages - and despite being asked not to bother, just leave them, etc. - replace with fresh supplies in mini-fridge... then bill guest for gazillions of beverages...!?
However, I'm only a "suspicious" type, not a "more suspicious" type.....

ajca: We refused to pay, and they *kept* arguing!? There was even a queue of others watiing to check out in that little area.
I think we finally agreed to pay some trivial amount, given that after all, we *would* have purchased those beverages elsewhere and brought them back, as we usually do, especially for extended stays.
Surprisingly bad form, especially given our overall bill and... it's Four Seasons/George V.
I think in all of our years that was the most unpleasant "hotel bill episode". But definitely NOT our most unpleasant "hotel episode". I guess the fact that I'm stlll a bit steamed about that but also we still have the fondest of memories of that magical stay speaks volumes about the hotel. Everything else was really special, including that upgraded room.
One other thing to add: This was just before the French Open, and then we wanted to stay 5 more nights; they were booked, no surprise. We went to another hotel to view rooms (and were not at all happy, but there were two nights we couldn't stay at GV). We returned to GV, and they said we *could* stay. We asked them to call the other hotel for us and unreserve the room we had just glimpsed.
And GV let us stay in that huge room (one of the larger "non-suite" rooms I've been in) with that full Eiffel Tower view!

Yes, very special memories overall.

Also: Given that the Peninsula Hong Kong was mentioned, we have since stayed there, and I much preferred George V. For one thing, we tend to prefer a more classical style, not so much modern. For example, we prefer the Concorde Room at Heathrow to the Lufthansa First Class Lounge (not the Terminal; we've not yet gotten there, as we are always in transit and just want to rest).
We did thoroughly enjoy the Peninsula. That had been on our list. I didn't tell DH in advance about the RR car from the airport, so that was also fun. Perhaps it was in part that the main lobby had a *lot* going on, very busy.
GV.... that lobby was just... beautiful and peaceful... and that feeling stayed with us.

GC

Last edited by GeezerCouple; Dec 11, 2022 at 6:20 am Reason: correct spelling
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