Last edit by: RichardInSF
Reviews of Tokyo hotels to be found in dedicated threads (If you review another Tokyo luxury hotel, put it in a thread and add a link here, thanks!)
Aman Tokyo (not a formal review but as detailed as one) -- https://www.flyertalk.com/forum/show...ferrerid=14479
Mandarin Oriental Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479
Peninsula Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479
Park Hyatt Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479
The Prince Gallery Tokyo Kioicho -- https://www.flyertalk.com/forum/show...ferrerid=14479
The Prince Gallery Tokyo Kioicho from luxury perspective — https://www.flyertalk.com/hotel-revi...d-service-2620
Aman Tokyo (not a formal review but as detailed as one) -- https://www.flyertalk.com/forum/show...ferrerid=14479
Mandarin Oriental Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479
Peninsula Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479
Park Hyatt Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479
The Prince Gallery Tokyo Kioicho -- https://www.flyertalk.com/forum/show...ferrerid=14479
The Prince Gallery Tokyo Kioicho from luxury perspective — https://www.flyertalk.com/hotel-revi...d-service-2620
Tokyo luxury hotels (newer consolidated thread)
#331
Join Date: Jul 2016
Location: Milton Keynes, UK
Programs: BA Gold (OW Emerald), TK Elite (*A Gold)
Posts: 574
I’ve been wanting to visit Tokyo for so long and have finally snapped some scarce award availability with BA to travel end of September. Except now I’ve realised it’s during the Rugby World Cup so most of the hotels I’d have liked to stay in are well out of my price range. I have however managed to find three which are alright, but they are all in a very similar location as well as similar price, so I’m torn. Does anyone have any experience of the following (I couldn’t find reference to a couple throughout the thread):
The Capitol,
The Imperial or,
Hotel New Otani Executive House Zen.
They’re probably all below the standards of most under discussion here but like I said I’ve been priced out on the dates! All are in Chiyoda City and I’d be staying in one of their standard rooms, for three nights. I like somewhere to be modern but also have a sense of culture, rather than be a clinical business hotel, but breakfast doesn’t really matter since I rarely eat in a morning. Some recent city centre hotels I’ve particularly liked and stuck in my mind are Pan Pacific Yangon, Grand Park City Hall Singapore, Melrose Arch Hotel Johannesburg, The Singular Santiago, The Plaza Tirana, The Langham Hong Kong and Okura Prestige Bangkok; hopefully helps give a sense of my taste!
Any experience or steer would be appreciated – the opinions of you lot mean more than continuing to trawl though hundreds more reviews on TA! Thank you!
The Capitol,
The Imperial or,
Hotel New Otani Executive House Zen.
They’re probably all below the standards of most under discussion here but like I said I’ve been priced out on the dates! All are in Chiyoda City and I’d be staying in one of their standard rooms, for three nights. I like somewhere to be modern but also have a sense of culture, rather than be a clinical business hotel, but breakfast doesn’t really matter since I rarely eat in a morning. Some recent city centre hotels I’ve particularly liked and stuck in my mind are Pan Pacific Yangon, Grand Park City Hall Singapore, Melrose Arch Hotel Johannesburg, The Singular Santiago, The Plaza Tirana, The Langham Hong Kong and Okura Prestige Bangkok; hopefully helps give a sense of my taste!
Any experience or steer would be appreciated – the opinions of you lot mean more than continuing to trawl though hundreds more reviews on TA! Thank you!
#332
Moderator: Luxury Hotels and FlyerTalk Evangelist
Original Poster
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,854
I’ve been wanting to visit Tokyo for so long and have finally snapped some scarce award availability with BA to travel end of September. Except now I’ve realised it’s during the Rugby World Cup so most of the hotels I’d have liked to stay in are well out of my price range. I have however managed to find three which are alright, but they are all in a very similar location as well as similar price, so I’m torn. Does anyone have any experience of the following (I couldn’t find reference to a couple throughout the thread):
The Capitol,
The Imperial or,
Hotel New Otani Executive House Zen.
They’re probably all below the standards of most under discussion here but like I said I’ve been priced out on the dates! All are in Chiyoda City and I’d be staying in one of their standard rooms, for three nights. I like somewhere to be modern but also have a sense of culture, rather than be a clinical business hotel, but breakfast doesn’t really matter since I rarely eat in a morning. Some recent city centre hotels I’ve particularly liked and stuck in my mind are Pan Pacific Yangon, Grand Park City Hall Singapore, Melrose Arch Hotel Johannesburg, The Singular Santiago, The Plaza Tirana, The Langham Hong Kong and Okura Prestige Bangkok; hopefully helps give a sense of my taste!
Any experience or steer would be appreciated – the opinions of you lot mean more than continuing to trawl though hundreds more reviews on TA! Thank you!
The Capitol,
The Imperial or,
Hotel New Otani Executive House Zen.
They’re probably all below the standards of most under discussion here but like I said I’ve been priced out on the dates! All are in Chiyoda City and I’d be staying in one of their standard rooms, for three nights. I like somewhere to be modern but also have a sense of culture, rather than be a clinical business hotel, but breakfast doesn’t really matter since I rarely eat in a morning. Some recent city centre hotels I’ve particularly liked and stuck in my mind are Pan Pacific Yangon, Grand Park City Hall Singapore, Melrose Arch Hotel Johannesburg, The Singular Santiago, The Plaza Tirana, The Langham Hong Kong and Okura Prestige Bangkok; hopefully helps give a sense of my taste!
Any experience or steer would be appreciated – the opinions of you lot mean more than continuing to trawl though hundreds more reviews on TA! Thank you!
The Capitol Tokyu hotel was remodeled and I haven''t been there since it re-opened. The Imperial hotel is a classic older hotel that many like. The New Otani has a wide variety of rooms from tiny to nice. All of them would likely be regarded as upscale, not luxury, hotels (with the possible exception of the Imperial). Note that in Japan, you will be rarely upgraded at check-in. You will get the room you paid for and nothing more, so be prepared for that. Entry level rooms can be quite small.
You'll do fine at any of these hotels, but again, these may not quite meet the levels we normally discuss in this forum. Let's see what others think.
#333
Join Date: Mar 2019
Posts: 6
I'll be in Japan for a total of 16 days and I'm looking to stay in a nice luxury hotel for my last 5 days in Tokyo. I have narrowed my choices to Andaz or Mandarin.
Which one should I select for the best experience?
- Andaz Tokyo Toranomon Hills (base room)
- Mandarin Oriental, Tokyo (base room)
Which one should I select for the best experience?
In my experience,their concierge is worst,housekeeping not good,the staff is not smile,but one the good,it is view,you can see beautiful Tokyo Tower.
#335
Join Date: Jan 2009
Location: BKK
Posts: 6,741
#337
Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CL, SQ TPPS, AF Plat, VS Gold, VA Plat, EK Gold, HH Diamond, WoH Globalist, Marriott Plat
Posts: 1,528
I’ve been staying at the MO Tokyo since it was brand new, but recently shifted to preferring the Aman as the MO has aged. Aman I would only recommend if basic Japanese is spoken though as for some reason their English ability is very poor (although is getting better).
MO is still a lovely property but what’s caused me to respond today is that I absolutely agree that the concierge has always been hopeless. They’re never warm or friendly, they recommend tourist restaurants, push back if you want a more authentic experience, and often are unable to get reservations.
MO is still a lovely property but what’s caused me to respond today is that I absolutely agree that the concierge has always been hopeless. They’re never warm or friendly, they recommend tourist restaurants, push back if you want a more authentic experience, and often are unable to get reservations.
#338
Join Date: Oct 2015
Posts: 26
Just wanted to report that so far my interactions with Aman Tokyo have been nothing short of superb. They've surprised me by being ridiculously friendly, sweet and personable to me in all communications, and have managed to fulfill every request of mine even with some really complicated instructions from me and hard to book reservations. There has been no communication breakdowns/language barriers so far, and I could not be happier with the service I've received from them--definitely the best concierge interaction I've had with any of the 6 hotels on this trip so far.
#339
Moderator: Luxury Hotels and FlyerTalk Evangelist
Original Poster
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,854
A post here about the IC Tokyo Bay has been moved to the IC forum as the hotel is not a luxury hotel.
RichardInSF, moderator, luxury hotels and travel
RichardInSF, moderator, luxury hotels and travel
#340
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Aren't ICs usually meant to be "luxury?" No opinion on this particular one, though.
#341
Moderator: Luxury Hotels and FlyerTalk Evangelist
Original Poster
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,854
Every IC that I've been to is at least one step below luxury, this category is called "upscale." Definitely true for the Tokyo Bay IC.
#342
Join Date: Jul 2009
Location: Denver
Programs: AMEX Cent., Relais & Chateaux, LHW, SLH
Posts: 427
I’ve been staying at the MO Tokyo since it was brand new, but recently shifted to preferring the Aman as the MO has aged. Aman I would only recommend if basic Japanese is spoken though as for some reason their English ability is very poor (although is getting better).
MO is still a lovely property but what’s caused me to respond today is that I absolutely agree that the concierge has always been hopeless. They’re never warm or friendly, they recommend tourist restaurants, push back if you want a more authentic experience, and often are unable to get reservations.
MO is still a lovely property but what’s caused me to respond today is that I absolutely agree that the concierge has always been hopeless. They’re never warm or friendly, they recommend tourist restaurants, push back if you want a more authentic experience, and often are unable to get reservations.
#343
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
What about the ICs in SF, London, Bora Bora, Da Nang? I think most ICs are meant to be "luxury" (whereas the Shangri-La brand is more of an "upscale" business hotel brand in my eyes), though I agree that I wouldn't call most of them luxurious.
#344
Join Date: Oct 2006
Posts: 861
I just returned from a quick stay at MO Tokyo, concierge was very helpful securing Michelin starred restaurants for me (though I did reach out 3 months in advance). Unsure about getting recommendation in general from them, but had very positive experience with their concierge team during our stay. They even booked all of our restaurants and helped coordinate with our hotel in Kanazawa. Truly memorable and flawless stay, will have to try Aman Tokyo next time to compare!
time but wasn't as wowed as I should have been for the price.
#345
Join Date: Jul 2009
Location: Denver
Programs: AMEX Cent., Relais & Chateaux, LHW, SLH
Posts: 427
I wanted to stay at AMAN Tokyo but it was just a quick overnight stay for me this time so I didn't think it would worth the splurge. I was very happy with MO's service from arrival till departure though. Honestly unless AMAN concierge can get me into those guest list only restaurants, I don't know if I'd want to spend extra to stay there