Last edit by: RichardInSF
Reviews of Tokyo hotels to be found in dedicated threads (If you review another Tokyo luxury hotel, put it in a thread and add a link here, thanks!)
Aman Tokyo (not a formal review but as detailed as one) -- https://www.flyertalk.com/forum/show...ferrerid=14479
Mandarin Oriental Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479
Peninsula Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479
Park Hyatt Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479
The Prince Gallery Tokyo Kioicho -- https://www.flyertalk.com/forum/show...ferrerid=14479
The Prince Gallery Tokyo Kioicho from luxury perspective — https://www.flyertalk.com/hotel-revi...d-service-2620
Aman Tokyo (not a formal review but as detailed as one) -- https://www.flyertalk.com/forum/show...ferrerid=14479
Mandarin Oriental Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479
Peninsula Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479
Park Hyatt Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479
The Prince Gallery Tokyo Kioicho -- https://www.flyertalk.com/forum/show...ferrerid=14479
The Prince Gallery Tokyo Kioicho from luxury perspective — https://www.flyertalk.com/hotel-revi...d-service-2620
Tokyo luxury hotels (newer consolidated thread)
#241
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
I wish there was a better way for them to get rid of problem people. I don't like being punished by the bad reputation western tourist slobs give to every traveler.
#242
Join Date: Jan 2009
Location: BKK
Posts: 6,741
There can be ways around things like this. While officially restaurants may not take concierge bookings, that almost certainly depends on who you are and what your level of experience is. Japanese speakers can make their own reservations, or if a concierge knows guests well enough and has confidence, doors may well open up. Aman Tokyo and other top hotels make reservations for their Japanese guests all the time.
#243
Join Date: Dec 2006
Location: Enroute to ? & likely flying in ' A ':)
Programs: TPPS, UA, EK ...; Marriott BONVOY , HH, GP, GC..
Posts: 4,217
It makes one wonder what “issues” could possibly arise. I have an idea though - pampered guests staying at Aman or other top hotels probably think that the time flexibility and the entertaining of special requests that they get at their hotels follows along with them when they go to a restaurant reserved through the hotel’s concierge. It does not.
My all time favorite sushi chef has now moved to Aman Tokyo, so I would never even need to book outside of the hotel while staying.
Looking forward to returning to AmanTokyo In October
Unfortunately , your favourite chef MikeFromTokyo cannot work around our allergies as in last November , so will miss it again . However , the head concierge managed to arrange our dinner at short notice at the Palace ( thanks Aventine - not Imperial ) , thanks also to bhrubin ‘ s suggestion .
Last edited by FlyerEC; Jan 13, 2019 at 6:50 am Reason: correction
#244
Issues indeed when there are no shows at tiny restaurants - whether kaiseki , sushi , tempura , etcetera . Really unfair to the chefs / owners . Poor behaviour mentioned is unacceptable .
Looking forward to returning to AmanTokyo In October
Unfortunately , your favourite chef MikeFromTokyo cannot work around our allergies as in last November , so will miss it again . However , the head concierge managed to arrange our dinner at short notice at the Imperial , thanks also to bhrubin ‘ s suggestion .
#245
Join Date: Jul 2015
Posts: 1,028
It makes one wonder what “issues” could possibly arise. I have an idea though - pampered guests staying at Aman or other top hotels probably think that the time flexibility and the entertaining of special requests that they get at their hotels follows along with them when they go to a restaurant reserved through the hotel’s concierge. It does not.
My all time favorite sushi chef has now moved to Aman Tokyo, so I would never even need to book outside of the hotel while staying.
#246
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
I was initially looking at the Peninsula, as I have stayed at a few of their properties and loved them all (Hong Kong, Beijing, Chicago). However, reading this and the old Tokyo hotel thread, it seems like the Peninsula is not a popular choice amongst you all.
Is it mostly be cause of the busy lobby? I personally am not bothered by a touristy lobby, however what is important to me is service and concierge. When I stayed at Peninsula Beijing (post renovation in 2017), I was greeted by name every time I walked by the lobby, and the every staff I interacted was super friendly. Not sure if I can expect the same from Peninsula Tokyo.
Is it mostly be cause of the busy lobby? I personally am not bothered by a touristy lobby, however what is important to me is service and concierge. When I stayed at Peninsula Beijing (post renovation in 2017), I was greeted by name every time I walked by the lobby, and the every staff I interacted was super friendly. Not sure if I can expect the same from Peninsula Tokyo.
#247
Join Date: Jun 2012
Location: Brooklyn, NY
Posts: 1,215
These two points are accurate. It is worth noting that the rooms are great. I love the walk-in dressing closets.
#248
#249
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
pen deluxe suite looked great until aman corner suite
pen chef concierge move to aman, still well regarded
pen went downhill here, while MO went uphill
pen brand standard for room 'features' is high
(but some - nails, makeup, etc are for women)
pen chef concierge move to aman, still well regarded
pen went downhill here, while MO went uphill
pen brand standard for room 'features' is high
(but some - nails, makeup, etc are for women)
#250
Join Date: May 2012
Location: Here, there … you know how it goes.
Posts: 1,518
I forgot to add, when staying recently at FS Tokyo, the topic of the new FS (in Otemachi) came up - specifically an opening pre-Olympics.
Without saying anything else, the individual (management) essentially laughed at the idea.
So, we’ll see.
I know it is separate ownership groups, but I wonder why open one there, within almost shouting distance of the Marunouchi one, versus elsewhere (e.g. Aoyama, Shinjuku, etc)?
Without saying anything else, the individual (management) essentially laughed at the idea.
So, we’ll see.
I know it is separate ownership groups, but I wonder why open one there, within almost shouting distance of the Marunouchi one, versus elsewhere (e.g. Aoyama, Shinjuku, etc)?
#251
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
I forgot to add, when staying recently at FS Tokyo, the topic of the new FS (in Otemachi) came up - specifically an opening pre-Olympics.
Without saying anything else, the individual (management) essentially laughed at the idea.
So, we’ll see.
I know it is separate ownership groups, but I wonder why open one there, within almost shouting distance of the Marunouchi one, versus elsewhere (e.g. Aoyama, Shinjuku, etc)?
Without saying anything else, the individual (management) essentially laughed at the idea.
So, we’ll see.
I know it is separate ownership groups, but I wonder why open one there, within almost shouting distance of the Marunouchi one, versus elsewhere (e.g. Aoyama, Shinjuku, etc)?
#252
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
"most" "don't" "like" = nope, but no longer perfect service record
some here big fans of few rooms (like UH HK for example)
FS does not care about location and may not keep current FS
(or they don't care about keeping it, but will if owner wants to)
FS chinzan-so also dropped FS and FS had no problem with it
some here big fans of few rooms (like UH HK for example)
FS does not care about location and may not keep current FS
(or they don't care about keeping it, but will if owner wants to)
FS chinzan-so also dropped FS and FS had no problem with it
Last edited by Kagehitokiri; Jan 14, 2019 at 6:59 pm
#253
Join Date: May 2012
Location: Here, there … you know how it goes.
Posts: 1,518
And, never fear, my dear - I’m already intending to try Prince Gallery next time. Your review really had me wanting to this time, but it was too close to Christmas (and we literally booked the night before we arrived), and only the base rooms were available - plus FHR had a 4th Night Free at the FS.
#254
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Ha! Very fair point!
And, never fear, my dear - I’m already intending to try Prince Gallery next time. Your review really had me wanting to this time, but it was too close to Christmas (and we literally booked the night before we arrived), and only the base rooms were available - plus FHR had a 4th Night Free at the FS.
And, never fear, my dear - I’m already intending to try Prince Gallery next time. Your review really had me wanting to this time, but it was too close to Christmas (and we literally booked the night before we arrived), and only the base rooms were available - plus FHR had a 4th Night Free at the FS.
#255
Join Date: Jan 2009
Location: BKK
Posts: 6,741
FS Marunouchi has been extremely well regarded in this forum. Do not forget that it predates all newer hotels, except for the Park Hyatt that opened in 1994. It also is a boutique hotel, and its strength is and always has been service. Unless one is actually staying there and feeling the level of service, one may not understand. I’ll explain it this way - The Peninsula has great suites and a lot of amenities like its beautiful swimming pool, but very disappointing service and F&B overall. FS Marunouchi has no swimming pool, but there you can be absolutely assured of highly attentive, anticipatory service, privacy, and a perfect stay.
When it opened it was designed not to compete directly with larger hotels, but to serve a niche market. It had the highest room rates in the city, and was a boutique hotel that catered perfectly to its clientele of primarily business travelers who needed maximum efficiency, privacy, and peace and quiet.
The hotel landscape has since changed dramatically, and a new FS will compete more directly with Aman and other top hotels like Ritz-Carlton and MO. More focus on local wedding and staycation market.
FS Marunouchi may eventually be reflagged if owner does not want to continue management contract. However, I still love it and always have. I have many wonderful memories at FS Marunouchi.
I am not sure I understand what info you are looking for. He is an outstanding sushi chef, and his previous restaurant where I was a regular catered to a niche clientele of local regulars. It was never a highly publicized restaurant, but was exceptional. Aman are very lucky to have him.
When it opened it was designed not to compete directly with larger hotels, but to serve a niche market. It had the highest room rates in the city, and was a boutique hotel that catered perfectly to its clientele of primarily business travelers who needed maximum efficiency, privacy, and peace and quiet.
The hotel landscape has since changed dramatically, and a new FS will compete more directly with Aman and other top hotels like Ritz-Carlton and MO. More focus on local wedding and staycation market.
FS Marunouchi may eventually be reflagged if owner does not want to continue management contract. However, I still love it and always have. I have many wonderful memories at FS Marunouchi.
I am not sure I understand what info you are looking for. He is an outstanding sushi chef, and his previous restaurant where I was a regular catered to a niche clientele of local regulars. It was never a highly publicized restaurant, but was exceptional. Aman are very lucky to have him.
Last edited by RichardInSF; Jan 14, 2019 at 9:46 pm Reason: consecutive posts by same member