Go Back  FlyerTalk Forums > Travel&Dining > Luxury Hotels and Travel
Reload this Page >

Tokyo luxury hotels (newer consolidated thread)

Tokyo luxury hotels (newer consolidated thread)

    Hide Wikipost
Old Apr 8, 19, 4:57 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: bhrubin
Wiki Link
Reviews of Tokyo hotels to be found in dedicated threads (If you review another Tokyo luxury hotel, put it in a thread and add a link here, thanks!)

Aman Tokyo (not a formal review but as detailed as one) -- https://www.flyertalk.com/forum/show...ferrerid=14479

Mandarin Oriental Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479

Peninsula Tokyo -- https://www.flyertalk.com/forum/show...ferrerid=14479

The Prince Gallery Tokyo Kioicho -- https://www.flyertalk.com/forum/show...ferrerid=14479

The Prince Gallery Tokyo Kioicho from luxury perspective ó https://www.flyertalk.com/hotel-revi...d-service-2620
Print Wikipost

Reply

Old Mar 28, 19, 2:06 am
  #331  
 
Join Date: Jul 2016
Location: Milton Keynes, UK
Programs: BA Silver
Posts: 161
I’ve been wanting to visit Tokyo for so long and have finally snapped some scarce award availability with BA to travel end of September. Except now I’ve realised it’s during the Rugby World Cup so most of the hotels I’d have liked to stay in are well out of my price range. I have however managed to find three which are alright, but they are all in a very similar location as well as similar price, so I’m torn. Does anyone have any experience of the following (I couldn’t find reference to a couple throughout the thread):

The Capitol,
The Imperial or,
Hotel New Otani Executive House Zen.

They’re probably all below the standards of most under discussion here but like I said I’ve been priced out on the dates! All are in Chiyoda City and I’d be staying in one of their standard rooms, for three nights. I like somewhere to be modern but also have a sense of culture, rather than be a clinical business hotel, but breakfast doesn’t really matter since I rarely eat in a morning. Some recent city centre hotels I’ve particularly liked and stuck in my mind are Pan Pacific Yangon, Grand Park City Hall Singapore, Melrose Arch Hotel Johannesburg, The Singular Santiago, The Plaza Tirana, The Langham Hong Kong and Okura Prestige Bangkok; hopefully helps give a sense of my taste!

Any experience or steer would be appreciated – the opinions of you lot mean more than continuing to trawl though hundreds more reviews on TA! Thank you!
stevebintley is online now  
Reply With Quote
Old Mar 28, 19, 8:40 am
  #332  
Moderator: Luxury Hotels and FlyerTalk Evangelist
Original Poster
 
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 16,975
Originally Posted by stevebintley View Post
Iíve been wanting to visit Tokyo for so long and have finally snapped some scarce award availability with BA to travel end of September. Except now Iíve realised itís during the Rugby World Cup so most of the hotels Iíd have liked to stay in are well out of my price range. I have however managed to find three which are alright, but they are all in a very similar location as well as similar price, so Iím torn. Does anyone have any experience of the following (I couldnít find reference to a couple throughout the thread):

The Capitol,
The Imperial or,
Hotel New Otani Executive House Zen.

Theyíre probably all below the standards of most under discussion here but like I said Iíve been priced out on the dates! All are in Chiyoda City and Iíd be staying in one of their standard rooms, for three nights. I like somewhere to be modern but also have a sense of culture, rather than be a clinical business hotel, but breakfast doesnít really matter since I rarely eat in a morning. Some recent city centre hotels Iíve particularly liked and stuck in my mind are Pan Pacific Yangon, Grand Park City Hall Singapore, Melrose Arch Hotel Johannesburg, The Singular Santiago, The Plaza Tirana, The Langham Hong Kong and Okura Prestige Bangkok; hopefully helps give a sense of my taste!

Any experience or steer would be appreciated Ė the opinions of you lot mean more than continuing to trawl though hundreds more reviews on TA! Thank you!
Chiyoda is a prefecture in central Tokyo; the location is fine, you will be near either Kokkai-Gijidomae or Akasaka-Mitsuke metro station and from there can get wherever you want to go.

The Capitol Tokyu hotel was remodeled and I haven''t been there since it re-opened. The Imperial hotel is a classic older hotel that many like. The New Otani has a wide variety of rooms from tiny to nice. All of them would likely be regarded as upscale, not luxury, hotels (with the possible exception of the Imperial). Note that in Japan, you will be rarely upgraded at check-in. You will get the room you paid for and nothing more, so be prepared for that. Entry level rooms can be quite small.

You'll do fine at any of these hotels, but again, these may not quite meet the levels we normally discuss in this forum. Let's see what others think.
specboi and stevebintley like this.
RichardInSF is offline  
Reply With Quote
Old Mar 30, 19, 2:01 pm
  #333  
 
Join Date: Mar 2019
Posts: 1
Originally Posted by osxunf View Post
I'll be in Japan for a total of 16 days and I'm looking to stay in a nice luxury hotel for my last 5 days in Tokyo. I have narrowed my choices to Andaz or Mandarin.
  • Andaz Tokyo Toranomon Hills (base room)
  • Mandarin Oriental, Tokyo (base room)

Which one should I select for the best experience?
Andaz is not the good choice,I will not stay again
In my experience,their concierge is worst,housekeeping not good,the staff is not smile,but one the good,it is view,you can see beautiful Tokyo Tower.
anthonyma is offline  
Reply With Quote
Old Mar 30, 19, 2:27 pm
  #334  
 
Join Date: Jun 2018
Posts: 33
Thank you so much everyone for your input!

I've also added Shangri-la Tokyo to my list of hotels. I would be getting the Premier Room (NO LOUNGE).

Has anyone been here recently? is the lounge access worth the extra $800....?
osxunf is offline  
Reply With Quote
Old Mar 30, 19, 5:00 pm
  #335  
 
Join Date: Jan 2009
Location: BKK
Posts: 6,623
Originally Posted by osxunf View Post
Thank you so much everyone for your input!

I've also added Shangri-la Tokyo to my list of hotels. I would be getting the Premier Room (NO LOUNGE).

Has anyone been here recently? is the lounge access worth the extra $800....?
For how many nights is club level an additional $800? It depends on how much you value the benefits and the additional level of service.
MikeFromTokyo is offline  
Reply With Quote
Old Mar 30, 19, 8:34 pm
  #336  
 
Join Date: Dec 2005
Location: Taiwan
Programs: UA, CX, BR
Posts: 714
I enjoyed the lounge, but I didn't pay $800 for it. I don't remember any extra service--hor d'oeuvres & drinks.
taipeipeter is offline  
Reply With Quote
Old Mar 31, 19, 2:01 am
  #337  
 
Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CLP1, SQ PPS, VA TCL, EK Gold, Marriott Plat, HH Diamond, WoH Globalist
Posts: 727
Iíve been staying at the MO Tokyo since it was brand new, but recently shifted to preferring the Aman as the MO has aged. Aman I would only recommend if basic Japanese is spoken though as for some reason their English ability is very poor (although is getting better).

MO is still a lovely property but whatís caused me to respond today is that I absolutely agree that the concierge has always been hopeless. Theyíre never warm or friendly, they recommend tourist restaurants, push back if you want a more authentic experience, and often are unable to get reservations.
vantage03 is offline  
Reply With Quote
Old Mar 31, 19, 4:36 am
  #338  
 
Join Date: Oct 2015
Posts: 26
Just wanted to report that so far my interactions with Aman Tokyo have been nothing short of superb. They've surprised me by being ridiculously friendly, sweet and personable to me in all communications, and have managed to fulfill every request of mine even with some really complicated instructions from me and hard to book reservations. There has been no communication breakdowns/language barriers so far, and I could not be happier with the service I've received from them--definitely the best concierge interaction I've had with any of the 6 hotels on this trip so far.
FlyerEC, scented and specboi like this.
bsb10 is offline  
Reply With Quote
Old Apr 2, 19, 1:06 pm
  #339  
Moderator: Luxury Hotels and FlyerTalk Evangelist
Original Poster
 
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 16,975
A post here about the IC Tokyo Bay has been moved to the IC forum as the hotel is not a luxury hotel.

RichardInSF, moderator, luxury hotels and travel
bhrubin likes this.
RichardInSF is offline  
Reply With Quote
Old Apr 3, 19, 2:03 am
  #340  
Marriott 5+ BadgeHyatt Contributor Badge
 
Join Date: Jan 2011
Location: HKG, SFO, NYC
Programs: UA 1K, AA EXP; Starriott Ambassador; Hyatt Globalist; IHG Spire Amb; Hilton Diamond
Posts: 2,459
Originally Posted by RichardInSF View Post
A post here about the IC Tokyo Bay has been moved to the IC forum as the hotel is not a luxury hotel.

RichardInSF, moderator, luxury hotels and travel
Haha, that's the funniest kind of underhanded diss of the hotel.

Aren't ICs usually meant to be "luxury?" No opinion on this particular one, though.
MattEvan likes this.
helvetic is offline  
Reply With Quote
Old Apr 3, 19, 8:13 am
  #341  
Moderator: Luxury Hotels and FlyerTalk Evangelist
Original Poster
 
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 16,975
Originally Posted by helvetic View Post
Haha, that's the funniest kind of underhanded diss of the hotel.

Aren't ICs usually meant to be "luxury?" No opinion on this particular one, though.
Every IC that I've been to is at least one step below luxury, this category is called "upscale." Definitely true for the Tokyo Bay IC.
CappuccinoAddict likes this.
RichardInSF is offline  
Reply With Quote
Old Apr 3, 19, 1:54 pm
  #342  
 
Join Date: Jul 2009
Location: Denver
Programs: AMEX Cent., Relais & Chateaux, LHW, SLH
Posts: 391
Originally Posted by vantage03 View Post
Iíve been staying at the MO Tokyo since it was brand new, but recently shifted to preferring the Aman as the MO has aged. Aman I would only recommend if basic Japanese is spoken though as for some reason their English ability is very poor (although is getting better).

MO is still a lovely property but whatís caused me to respond today is that I absolutely agree that the concierge has always been hopeless. Theyíre never warm or friendly, they recommend tourist restaurants, push back if you want a more authentic experience, and often are unable to get reservations.
I just returned from a quick stay at MO Tokyo, concierge was very helpful securing Michelin starred restaurants for me (though I did reach out 3 months in advance). Unsure about getting recommendation in general from them, but had very positive experience with their concierge team during our stay. They even booked all of our restaurants and helped coordinate with our hotel in Kanazawa. Truly memorable and flawless stay, will have to try Aman Tokyo next time to compare!
MikeFromTokyo likes this.
instyleprincess is offline  
Reply With Quote
Old Apr 3, 19, 11:05 pm
  #343  
Marriott 5+ BadgeHyatt Contributor Badge
 
Join Date: Jan 2011
Location: HKG, SFO, NYC
Programs: UA 1K, AA EXP; Starriott Ambassador; Hyatt Globalist; IHG Spire Amb; Hilton Diamond
Posts: 2,459
Originally Posted by RichardInSF View Post
Every IC that I've been to is at least one step below luxury, this category is called "upscale." Definitely true for the Tokyo Bay IC.
What about the ICs in SF, London, Bora Bora, Da Nang? I think most ICs are meant to be "luxury" (whereas the Shangri-La brand is more of an "upscale" business hotel brand in my eyes), though I agree that I wouldn't call most of them luxurious.
helvetic is offline  
Reply With Quote
Old Apr 4, 19, 6:03 am
  #344  
 
Join Date: Oct 2006
Posts: 700
Originally Posted by instyleprincess View Post
I just returned from a quick stay at MO Tokyo, concierge was very helpful securing Michelin starred restaurants for me (though I did reach out 3 months in advance). Unsure about getting recommendation in general from them, but had very positive experience with their concierge team during our stay. They even booked all of our restaurants and helped coordinate with our hotel in Kanazawa. Truly memorable and flawless stay, will have to try Aman Tokyo next time to compare!
How did you find the rooms on your visit? MO was always my favorite hotel, but it was getting tired. I'm curious to know if the refurb took care of that. I tried the Aman last
time but wasn't as wowed as I should have been for the price.
Mickidon is offline  
Reply With Quote
Old Apr 4, 19, 9:37 am
  #345  
 
Join Date: Jul 2009
Location: Denver
Programs: AMEX Cent., Relais & Chateaux, LHW, SLH
Posts: 391
Originally Posted by Mickidon View Post
How did you find the rooms on your visit? MO was always my favorite hotel, but it was getting tired. I'm curious to know if the refurb took care of that. I tried the Aman last
time but wasn't as wowed as I should have been for the price.
Yup they refurbished the rooms when I was there. Funny thing is this is only my second time staying at MO, first time was when they first opened. They replaced all the Eastern wood accents with modern beige. The staffs told me most notable upgrade of the rooms is making them more tech-friendly since that was not really the big thing 10 years ago lol

I wanted to stay at AMAN Tokyo but it was just a quick overnight stay for me this time so I didn't think it would worth the splurge. I was very happy with MO's service from arrival till departure though. Honestly unless AMAN concierge can get me into those guest list only restaurants, I don't know if I'd want to spend extra to stay there
instyleprincess is offline  
Reply With Quote

Thread Tools
Search this Thread