Go Back  FlyerTalk Forums > Travel&Dining > Luxury Hotels and Travel
Reload this Page >

Four Seasons New York Downtown

Four Seasons New York Downtown

Old Jun 13, 17, 9:38 pm
  #1  
Original Poster
Four Seasons Contributor BadgeShangri-La Contributor Badge
 
Join Date: Feb 2010
Location: ORD and SDF
Programs: SQ Silver, IHG Plat Amb, MR Gold, SL Jade
Posts: 3,393
Four Seasons New York Downtown

Four Seasons New York Downtown

Map| 2 Reviews | 100% Recommended

Four Seasons New York Downtown

27 Barclay St New York, NY US 10007

Four Seasons New York Downtown (6 Photos)

Four Seasons New York Downtown

I recently spent the night at the relatively new Four Seasons Downtown NYC.  Overall, a stunning property and one I will be sure to return to.

 

Check In

I arrived mid-morning at the hotel and one of the bellmen immediately came to welcome me to the hotel, help with our luggage, and ask our name.  The bellman immediately knew I had completed check in via the Four Seasons app and thanked me for doing so.  He also escorted me to the front desk where the agent already had my reservation pulled up.

Check in was quick and I was thanked for booking through a Preferred Partner agency.  The benefits are $100 breakfast credit each morning and either a $100 spa credit or $100 room service credit.  The front desk agent escorted me to the elevator and the bellman offered to escort us to our room, but we declined.

Overall, a pretty seamless check in experience.  The hotel made sure to mention that I will not need to stop at the front desk on any future visits and this was just to verify the credit card on my account.

 

Room

The floor we were on (12) only had about a dozen rooms and had a very residential feel to it.  I never saw another guest on our floor and only once did I ride one of the elevators with another.

I booked a room with two double beds and it seems there is only one room category with two beds.  But even with this one category, the room was fantastic.  You immediately enter to the bedroom with the closet on the right on the way to the bathroom.  The room itself is billed at 425 sqft, but seemed larger, it was perfectly sized IMO.

FS bed.jpg

t8HVXaK.jpg

Desk and TV

3Evu7Zj.jpg

Closet and dressing area

GgjRoRT.jpgmY0gNz4.jpgkqCknSm.jpg

The beds were very nice and we both slept well.  My dad claimed to hear a dog barking, I did not.  IIRC, the hotel is pet friendly though.  There was a little street noise, but nothing unbearable or uncommon for NYC.

 

Dining

We ordered room service twice, once for late night snacks and another for breakfast.  Each order was placed via the inroom iPad and the order came ontime and correct. The food was also very good.  The breakfast credit may seem like a lot, but we went over with just the two of us.  We had to sign once but not the other.  Really my only complaint is that they charge a mandatory 15% gratuity and then have another line for tip on the receipt.  They need to get rid of the line on the receipt and not have guests sign for anything.

Service

Service throughout was very good.  Almost every time we came or left we were greeted (not by name, but they clearly knew we were guests).  The gentleman who delivered our room service also delivered ice (sore ankle) to our room and made sure to ask the second time how we were doing and asked if he could get more ice.  
At checkout, the agent was nice and made sure to go over the bill.  All credits were applied correctly and she offered to get transportation if we needed it.

Location

I'm somewhat indifferent on the location.  I haven't explored the area much, but I do like the Battery Park area south of the hotel.  I spend most of my time in NYC in the Flatiron district or Central Park West and the hotel was close to the subway and also convenient for Uber/Taxi.

Overall

Overall, I'd easily go back.  The weekend rates are reasonable ~$400 compared to about double that at many of the other luxury hotels.  The service is very good and the rooms nice.

Four Seasons New York Downtown

Would you like to write a review on the Four Seasons New York Downtown?

No, thank you.
Yes
United747 is offline  
Old Jun 14, 17, 2:38 am
  #2  
Four Seasons 5+ BadgeSPG 5+ Badge
 
Join Date: Mar 2006
Location: Germany
Programs: Some
Posts: 8,200
Thanks, reviews of this hotel are desperately awaited. The rooms looks nice and Im sure service is good. Also rates are reasonable especially compared to its competitors near Central Park. If I come back to NYC I will see if I choose it, because the location is really not ideal for a leisure stay.
offerendum is online now  
Old Jun 14, 17, 6:50 am
  #3  
Four Seasons Contributor BadgeBanyan Contributor Badge
 
Join Date: Apr 2011
Programs: We love to Fly, Hotels and Discovery
Posts: 1,471
Originally Posted by offerendum View Post
Thanks, reviews of this hotel are desperately awaited. The rooms looks nice and Im sure service is good. Also rates are reasonable especially compared to its competitors near Central Park. If I come back to NYC I will see if I choose it, because the location is really not ideal for a leisure stay.
The Downtown area of NYC is growing, that's at least what we've read over the past few years. ^

Thanks United747 for your review/images. We're glad you enjoyed this hotel and would stay again in your future.

Here's another review which concerns the same Four Seasons property, this might be of interest for some:

Please see:

FOUR SEASONS NEW YORK DOWNTOWN – PROMISING, BUT NOT PERFECT

http://sitinfirst.com/2017/05/four-s...t-not-perfect/

Cheers & Safe Travels. ^
uggboy is offline  
Old Jun 14, 17, 6:57 am
  #4  
 
Join Date: Sep 2008
Location: USA
Programs: Virtuoso, Four Seasons PP, RC STARS, MO FanClub, Dorchester Diamond, Luxury Priv, Peninsula PenClub
Posts: 276
The indoor pool (with a lifeguard) is very large, big windows with lots of daylight, and beautiful. We had it to ourselves on a Friday morning. The location is ideal for going to the 911 Memorial, Oculus, Eataly, etc. From the hotel we walked over the Brooklyn Bridge to DUMBO, then took the ferry back. The location was ideal for exploring Downtown and enjoying being tourists.

I had a new breakfast item there: avocado toast, which was very good and a nice change from eggs.

Through August there's a 3rd night free promo and a guaranteed upgrade at booking through Preferred Partner agents, of course, combinable with Preferred Partner benefits.
LindaTerrill is offline  
Old Jun 14, 17, 8:12 am
  #5  
 
Join Date: Jan 2012
Location: TX
Posts: 374
Originally Posted by uggboy View Post
Please see:

FOUR SEASONS NEW YORK DOWNTOWN PROMISING, BUT NOT PERFECT

http://sitinfirst.com/2017/05/four-s...t-not-perfect/

Cheers & Safe Travels. ^

"I ordered Lunch via the telephone. The agent was courteous and professional. The bill ran about $75 for a club sandwich. Aikes!"

Ouch.
DetailsIM is offline  
Old Jun 14, 17, 8:50 am
  #6  
Four Seasons Contributor BadgeBanyan Contributor Badge
 
Join Date: Apr 2011
Programs: We love to Fly, Hotels and Discovery
Posts: 1,471
Originally Posted by DetailsIM View Post
"I ordered Lunch via the telephone. The agent was courteous and professional. The bill ran about $75 for a club sandwich. Aikes!"

Ouch.
Indeed. [...also how the hotel was financed makes for some interesting reading...]

Cheers & Safe Travels. ^
uggboy is offline  
Old Jun 14, 17, 9:11 am
  #7  
Four Seasons Contributor BadgeHyatt Contributor Badge
 
Join Date: Mar 2013
Location: Parts Unknown
Posts: 6,996
Originally Posted by DetailsIM View Post
"I ordered Lunch via the telephone. The agent was courteous and professional. The bill ran about $75 for a club sandwich. Aikes!"

Ouch.
Looks like that room service credit barely buys a sandwich and coke maybe. Yikes.
Aventine is online now  
Old Jun 14, 17, 9:44 am
  #8  
SPG 5+ BadgeFour Seasons 5+ Badge
 
Join Date: Mar 2006
Location: Germany
Programs: Some
Posts: 8,200
Originally Posted by Aventine View Post
Looks like that room service credit barely buys a sandwich and coke maybe. Yikes.
Better than nothing I always like this 100 $ SPA-credits with "cheapest" treatment costs 300 or so.
offerendum is online now  
Old Jun 14, 17, 10:14 am
  #9  
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
 
Join Date: Oct 2001
Location: Los Angeles
Posts: 25,447
Originally Posted by DetailsIM View Post
"I ordered Lunch via the telephone. The agent was courteous and professional. The bill ran about $75 for a club sandwich. Aikes!"

Ouch.
Well, at least that $75.00 club sandwich came with fries. That might be the craziest price I have ever seen for a sandwich on a room service menu.
obscure2k is offline  
Old Jun 14, 17, 10:27 am
  #10  
SPG 5+ BadgeFour Seasons 5+ Badge
 
Join Date: Mar 2006
Location: Germany
Programs: Some
Posts: 8,200
Originally Posted by obscure2k View Post
Well, at least that $75.00 club sandwich came with fries. That might be the craziest price I have ever seen for a sandwich on a room service menu.
Even Cap Ferrat was cheap compared to this. One Club Sandwich for a price of a Michelin starred meal - I guess they want avoid any orderings
offerendum is online now  
Old Jun 14, 17, 10:54 am
  #11  
 
Join Date: Feb 2000
Location: NJ
Programs: UA LTG, AA LTG, HH Gold, IHG Plat, Marriott Bonvoy LTP, Le Club Accor hotels Plat
Posts: 2,043
Originally Posted by obscure2k View Post
Well, at least that $75.00 club sandwich came with fries. That might be the craziest price I have ever seen for a sandwich on a room service menu.
They have the menu on-line and the "base" price of the sandwich and fries is $32 + $10 delivery and mandatory 15% + tax
schriste is offline  
Old Jun 14, 17, 11:03 am
  #12  
Four Seasons Contributor BadgeHyatt Contributor Badge
 
Join Date: Mar 2013
Location: Parts Unknown
Posts: 6,996
Originally Posted by offerendum View Post
Better than nothing I always like this 100 $ SPA-credits with "cheapest" treatment costs 300 or so.
haha it's only worth something in SE Asia perhaps.
Aventine is online now  
Old Jun 15, 17, 12:59 pm
  #13  
Four Seasons Contributor Badge
 
Join Date: Oct 2003
Location: Berkeley, CA
Programs: Virtuoso, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club, Dorchester Diamond Club, Travel Leaders
Posts: 1,751
Originally Posted by DetailsIM View Post
"I ordered Lunch via the telephone. The agent was courteous and professional. The bill ran about $75 for a club sandwich. Aikes!"

Ouch.
Talked to my sales rep about this. Apparently the Club Sandwich is $32. But when you add the delivery fee, service, and gratuity, the bill gets crazy high.

Also, learned that the $100 FSPP credit at FS New York Downtown applies to (your choice) spa or in-room dining ... but not to CUT (the restaurant). Got this misunderstanding resolved for a client in his favor, but this is definitely something to be aware of.
DavidO is offline  
Old Jun 15, 17, 2:39 pm
  #14  
Original Poster
Four Seasons Contributor BadgeShangri-La Contributor Badge
 
Join Date: Feb 2010
Location: ORD and SDF
Programs: SQ Silver, IHG Plat Amb, MR Gold, SL Jade
Posts: 3,393
Originally Posted by DavidO View Post
Talked to my sales rep about this. Apparently the Club Sandwich is $32. But when you add the delivery fee, service, and gratuity, the bill gets crazy high.

Also, learned that the $100 FSPP credit at FS New York Downtown applies to (your choice) spa or in-room dining ... but not to CUT (the restaurant). Got this misunderstanding resolved for a client in his favor, but this is definitely something to be aware of.
The email from my agent with the FSPP confirmation made it clear that it only applied to room service.

"Choice of USD 100 Spa credit (not applicable to products) or USD 100 In-Room Dining credit"
United747 is offline  
Old Jun 15, 17, 9:11 pm
  #15  
Four Seasons Contributor Badge
 
Join Date: Oct 2003
Location: Berkeley, CA
Programs: Virtuoso, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club, Dorchester Diamond Club, Travel Leaders
Posts: 1,751
Originally Posted by United747 View Post
The email from my agent with the FSPP confirmation made it clear that it only applied to room service.

"Choice of USD 100 Spa credit (not applicable to products) or USD 100 In-Room Dining credit"

Unfortunately, the hotel-generated confirmation boilerplate did not include the words "in-room dining." The hotel has been made aware of this, as it has caused confusion for at least one guest.
DavidO is offline  

Thread Tools
Search this Thread
Search Engine: