Virtuoso non-renewals for 2017
#1
Original Poster
Join Date: Oct 2003
Location: Asheville, NC
Programs: Virtuoso, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club, Dorchester Diamond Club, Travel Leaders
Posts: 1,854
Virtuoso non-renewals for 2017
The following hotels have either opted-out or dropped from Virtuoso's hotel program for 2017:
Africa and Middle East
Palais Namaskar, Marrakech (engaged in extensive renovation)
Nelson Mandela Centre for Reconciliation, Johannesburg
Zulu Camp/Shambala Private Game Reserve, South Africa
Asia & Pacific
Sukhothai Bangkok
Raffles Beijing
U.S. and Canada
The Benjamin, New York
Europe
Mykonos Blu Greotel
Hotel de Toiras & Villa Clarisse, Ile de Ré, France
Thurhers Alpenhof, Austria
Mexico, Central, and South America
Fairmont Mayakoba
Insolito Boutique Hotel, Brazil
San Cristobal Tower, Santiago
Africa and Middle East
Palais Namaskar, Marrakech (engaged in extensive renovation)
Nelson Mandela Centre for Reconciliation, Johannesburg
Zulu Camp/Shambala Private Game Reserve, South Africa
Asia & Pacific
Sukhothai Bangkok
Raffles Beijing
U.S. and Canada
The Benjamin, New York
Europe
Mykonos Blu Greotel
Hotel de Toiras & Villa Clarisse, Ile de Ré, France
Thurhers Alpenhof, Austria
Mexico, Central, and South America
Fairmont Mayakoba
Insolito Boutique Hotel, Brazil
San Cristobal Tower, Santiago
#3
Join Date: Dec 2007
Programs: DL, Hilton, National
Posts: 841
I'm sorry to hear about The Benjamin as well. It was a reasonable, affordable option in a great location. And it was a great hotel for when traveling with others and needing several rooms.
Granted, service wasn't top notch, but it was still strong with decent sized rooms.
Granted, service wasn't top notch, but it was still strong with decent sized rooms.
#4
Join Date: Jul 2010
Location: GOT
Posts: 1,167
I remember The Benjamin mostly for its excellent steakhouse which I put on par with Keen's (no I'm not particularly swayed by the "genuine" service at Luger's).
I see the Sukhothai dropping as well. It has generated little too no buzz here for the last years. Haven't been for 5+ years though myself.
Any early word on new additions for 2017?
I see the Sukhothai dropping as well. It has generated little too no buzz here for the last years. Haven't been for 5+ years though myself.
Any early word on new additions for 2017?
#6
Suspended
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Benjamin comes as no surprise. I always felt they didn't really "need" Virtuoso; their reputation as a value-driven hotel (with lots of bang for buck, good for families on multiple budgets, etc) precedes itself.
Ditto Sukhothai. Great value hotel but at those rates, do they really need to be paying Virtuoso to sent them business/handle their marketing? Not really. Another property that - despite not being talked about a lot here - has a reputation that has been quite solid for some time.
PS, here are the non-hotel non renewals:
ON-SITES
Dharma Adventures - Lack of production
Dharma Adventures - Bhutan - Lack of production
ICEHOTEL Travel - Lack of production
La Mattina Travel - Lack of production
Travelwise - Lack of production
United Travel Agency - Jordan - Lack of production
Zahara Tours - Lack of production
Wilderness Safaris Zambia - Lack of production
Wilderness Safaris Zimbabwe - Lack of production
TOUR & SPECIALTY
21 Club - Lack of production
Luggage Forward - Lack of production
PS, there are multiple reasons for non-renewals...it's not such a linear process.
Also worth noting is the REASON these hotels have dropped out, which I find quite interesting:
Africa & Middle East
Palais Namaskar - Elected not to renew due to extensive renovation
Nelson Mandela Centre for Reconciliation - Declined to renew
Zulu Camp at Shambala Private Game Reserve - Declined to renew
Asia & Pacific
The Sukhothai Bangkok - Service & quality issues, market need
Raffles Beijing Hotel - Elected not to renew due to renovation
Canada & United States
The Benjamin - Service & quality issues
Europe
Mykonos Blu Grecotel Exclusive Resort - Service & quality issues, market need
Hotel de Toiras & Villa Clarisse - Declined to renew
Thurners Alpenhof - Declined to renew
Mexico, Central & South America
Fairmont Mayakoba - Service & quality issues
Insolito Boutique Hotel & Spa - Service & quality issues
San Cristobal Tower, a Luxury Collection Hotel, Santiago - Declined to renew
LOS SAUCES Casa Patagonica - Management change, hotel closed permanently
Ditto Sukhothai. Great value hotel but at those rates, do they really need to be paying Virtuoso to sent them business/handle their marketing? Not really. Another property that - despite not being talked about a lot here - has a reputation that has been quite solid for some time.
PS, here are the non-hotel non renewals:
ON-SITES
Dharma Adventures - Lack of production
Dharma Adventures - Bhutan - Lack of production
ICEHOTEL Travel - Lack of production
La Mattina Travel - Lack of production
Travelwise - Lack of production
United Travel Agency - Jordan - Lack of production
Zahara Tours - Lack of production
Wilderness Safaris Zambia - Lack of production
Wilderness Safaris Zimbabwe - Lack of production
TOUR & SPECIALTY
21 Club - Lack of production
Luggage Forward - Lack of production
PS, there are multiple reasons for non-renewals...it's not such a linear process.
Also worth noting is the REASON these hotels have dropped out, which I find quite interesting:
Africa & Middle East
Palais Namaskar - Elected not to renew due to extensive renovation
Nelson Mandela Centre for Reconciliation - Declined to renew
Zulu Camp at Shambala Private Game Reserve - Declined to renew
Asia & Pacific
The Sukhothai Bangkok - Service & quality issues, market need
Raffles Beijing Hotel - Elected not to renew due to renovation
Canada & United States
The Benjamin - Service & quality issues
Europe
Mykonos Blu Grecotel Exclusive Resort - Service & quality issues, market need
Hotel de Toiras & Villa Clarisse - Declined to renew
Thurners Alpenhof - Declined to renew
Mexico, Central & South America
Fairmont Mayakoba - Service & quality issues
Insolito Boutique Hotel & Spa - Service & quality issues
San Cristobal Tower, a Luxury Collection Hotel, Santiago - Declined to renew
LOS SAUCES Casa Patagonica - Management change, hotel closed permanently
#7
Join Date: May 2012
Location: UK
Programs: Leaders Unlimited,Fairmont Platinum,SLH Loved,IC Ambassador
Posts: 490
The following hotels have either opted-out or dropped from Virtuoso's hotel program for 2017:
Africa and Middle East
Palais Namaskar, Marrakech (engaged in extensive renovation)
Nelson Mandela Centre for Reconciliation, Johannesburg
Zulu Camp/Shambala Private Game Reserve, South Africa
Asia & Pacific
Sukhothai Bangkok
Raffles Beijing
U.S. and Canada
The Benjamin, New York
Europe
Mykonos Blu Greotel
Hotel de Toiras & Villa Clarisse, Ile de Ré, France
Thurhers Alpenhof, Austria
Mexico, Central, and South America
Fairmont Mayakoba
Insolito Boutique Hotel, Brazil
San Cristobal Tower, Santiago
Africa and Middle East
Palais Namaskar, Marrakech (engaged in extensive renovation)
Nelson Mandela Centre for Reconciliation, Johannesburg
Zulu Camp/Shambala Private Game Reserve, South Africa
Asia & Pacific
Sukhothai Bangkok
Raffles Beijing
U.S. and Canada
The Benjamin, New York
Europe
Mykonos Blu Greotel
Hotel de Toiras & Villa Clarisse, Ile de Ré, France
Thurhers Alpenhof, Austria
Mexico, Central, and South America
Fairmont Mayakoba
Insolito Boutique Hotel, Brazil
San Cristobal Tower, Santiago
#8
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,403
Is the property in Santiago going to remain a Starwood LC hotel? Or have they decided to go it alone?
#9
Original Poster
Join Date: Oct 2003
Location: Asheville, NC
Programs: Virtuoso, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club, Dorchester Diamond Club, Travel Leaders
Posts: 1,854
- USD 100 Food & Beverage voucher per room per stay (for use in El Cid or El Bohio Restaurants, excludes alcohol and gratuities)
- Daily Buffet Breakfast for two guests
- Complimentary standard in-room internet access
- Upgrade on arrival, early check-in, and late check-out, which are all subject to availability