Choosing A Luxury Hotel Program
#1
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Join Date: Jul 2013
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Choosing A Luxury Hotel Program
Hello all. I've been pondering hotels and have a question. I want something unique to splurge on 10 nights a year and would like your opinion. I'm wondering about FS, but am flexible.
I stayed at two Viceroys, Miami and Anguilla, but they have 12 locations which is limiting to say the least. MO has 28 locations, primarily in Asia, which is fewer than the number of celebrity endorsers they seem to have. This brought me to FS at 98.
While their benefits are unpublished, it sounds like a wonderful style of personalized service. I know I wouldn't receive the benefits more loyal customers do, but would 10 nights at least put me on their radar? Is there an alternative luxury brand I should look at?
To give some color, I would spend $300-$500 on those 10 nights. I would prefer a program with enough properties to make 10 nights easy. I don't have any particular travel patterns and will visit anywhere.
Sorry for the wall of text and thanks
I stayed at two Viceroys, Miami and Anguilla, but they have 12 locations which is limiting to say the least. MO has 28 locations, primarily in Asia, which is fewer than the number of celebrity endorsers they seem to have. This brought me to FS at 98.
While their benefits are unpublished, it sounds like a wonderful style of personalized service. I know I wouldn't receive the benefits more loyal customers do, but would 10 nights at least put me on their radar? Is there an alternative luxury brand I should look at?
To give some color, I would spend $300-$500 on those 10 nights. I would prefer a program with enough properties to make 10 nights easy. I don't have any particular travel patterns and will visit anywhere.
Sorry for the wall of text and thanks
Last edited by drewp123; Jul 25, 2015 at 1:38 am
#2
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While their benefits are unpublished, it sounds like a wonderful style of personalized service. I know I wouldn't receive the benefits more loyal customers do, but would 10 nights at least put me on their radar? Is there an alternative luxury brand I should look at?
To give some color, I would spend $300-$500 on those 10 nights. I would prefer a program with enough properties to make 10 nights easy.
To give some color, I would spend $300-$500 on those 10 nights. I would prefer a program with enough properties to make 10 nights easy.
Ritz-Carlton (Marriott) and St. Regis (SPG) are more in line with what you're referring to...hotel chains where - upon a certain # of stays/nights - you'd "achieve status"...
What you're looking for - a points/loyalty system - simply doesn't exist for luxury hotels. And most of us here would probably say that's a GOOD thing.
Lastly, don't take this the wrong way, but ten nights at $300-500 isn't really a big enough deal to most of these hotels chains. Just booked someone for 14 nights at the FS Orlando and, other than getting preferred partner amenities, that client is no more on their radar than the other hundred or so people who've spent 100k+ at the hotel recently.
My .02 cents..
#3
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ps, the cool thing about NOT needing to achieve status/points/stays with these luxury hotels? The fact you can get status-like amenities through preferred partner bookings...
I'd rather take Virtuoso + PenClub amenities (which you can double dip) at a Peninsula than Gold/Plat amenities via SPG at a St. Regis!
I'd rather take Virtuoso + PenClub amenities (which you can double dip) at a Peninsula than Gold/Plat amenities via SPG at a St. Regis!
#4
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Also Hyatt for the Park Hyatt brand, which i consider to exceed the other luxury chain brands. However, I agree with all the other points you made.
#5
Join Date: Jan 2009
Location: BKK
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The beauty of staying at high-end hotels is that you do not need to participate in "programs." Just pick your favorite hotel in each location, and you can get benefits through a good TA.
Ten nights per year at $500 is not going to get any hotel group's attention, so there is no need to stay with just one chain in hopes of enhanced recognition.
Ten nights per year at $500 is not going to get any hotel group's attention, so there is no need to stay with just one chain in hopes of enhanced recognition.
#6
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FS doesn't have a program like you're describing. Nor does MO, Peninsula, Oekter, Dorchester, etc...
Ritz-Carlton (Marriott) and St. Regis (SPG) are more in line with what you're referring to...hotel chains where - upon a certain # of stays/nights - you'd "achieve status"...
What you're looking for - a points/loyalty system - simply doesn't exist for luxury hotels. And most of us here would probably say that's a GOOD thing.
Lastly, don't take this the wrong way, but ten nights at $300-500 isn't really a big enough deal to most of these hotels chains. Just booked someone for 14 nights at the FS Orlando and, other than getting preferred partner amenities, that client is no more on their radar than the other hundred or so people who've spent 100k+ at the hotel recently.
My .02 cents..
Ritz-Carlton (Marriott) and St. Regis (SPG) are more in line with what you're referring to...hotel chains where - upon a certain # of stays/nights - you'd "achieve status"...
What you're looking for - a points/loyalty system - simply doesn't exist for luxury hotels. And most of us here would probably say that's a GOOD thing.
Lastly, don't take this the wrong way, but ten nights at $300-500 isn't really a big enough deal to most of these hotels chains. Just booked someone for 14 nights at the FS Orlando and, other than getting preferred partner amenities, that client is no more on their radar than the other hundred or so people who've spent 100k+ at the hotel recently.
My .02 cents..
For 10 nights, I'd agree that SPG (St Regis/Luxury Collection) and Hyatt (Park Hyatt) and Ritz Carlton (Marriott/Ritz Carlton) will be your best bets. SPG has more options with more StR and Luxury Collection properties worldwide than Hyatt has Park Hyatt properties, so that might give SPG an edge--depending on where you travel. There are more RC properties, but the RC/Marriott loyalty program doesn't give you much loyalty bonus for only 10 nights.
SPG also has the added perk that your accumulated points will be usable for hotel awards AND airline awards (with a 25% bonus to boot!). The airline transferability and better availability of SPG luxe hotels I like is a big reason why I've opted for SPG. I love St Regis and the variety of Luxury Collection properties--and I can use the points I earn at such expensive properties for other luxe SPG hotels OR for premium class awards with 30+ airlines.
#7
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I largely agree with this assessment--especially that the 10 nights or so won't endear you to any luxury group (because there are way too many people staying for 30-50 nights or far more money a year at even a single property at this level of luxe properties).
For 10 nights, I'd agree that SPG (St Regis/Luxury Collection) and Hyatt (Park Hyatt) and Ritz Carlton (Marriott/Ritz Carlton) will be your best bets. SPG has more options with more StR and Luxury Collection properties worldwide than Hyatt has Park Hyatt properties, so that might give SPG an edge--depending on where you travel. There are more RC properties, but the RC/Marriott loyalty program doesn't give you much loyalty bonus for only 10 nights.
SPG also has the added perk that your accumulated points will be usable for hotel awards AND airline awards (with a 25% bonus to boot!). The airline transferability and better availability of SPG luxe hotels I like is a big reason why I've opted for SPG. I love St Regis and the variety of Luxury Collection properties--and I can use the points I earn at such expensive properties for other luxe SPG hotels OR for premium class awards with 30+ airlines.
For 10 nights, I'd agree that SPG (St Regis/Luxury Collection) and Hyatt (Park Hyatt) and Ritz Carlton (Marriott/Ritz Carlton) will be your best bets. SPG has more options with more StR and Luxury Collection properties worldwide than Hyatt has Park Hyatt properties, so that might give SPG an edge--depending on where you travel. There are more RC properties, but the RC/Marriott loyalty program doesn't give you much loyalty bonus for only 10 nights.
SPG also has the added perk that your accumulated points will be usable for hotel awards AND airline awards (with a 25% bonus to boot!). The airline transferability and better availability of SPG luxe hotels I like is a big reason why I've opted for SPG. I love St Regis and the variety of Luxury Collection properties--and I can use the points I earn at such expensive properties for other luxe SPG hotels OR for premium class awards with 30+ airlines.
Park Hyatt is awesome but their footprint is SO small.
Hate R-C, minus a few random properties (no method to the madness).
Don't even bother with WA/Hilton...
#8
ps, the cool thing about NOT needing to achieve status/points/stays with these luxury hotels? The fact you can get status-like amenities through preferred partner bookings...
I'd rather take Virtuoso + PenClub amenities (which you can double dip) at a Peninsula than Gold/Plat amenities via SPG at a St. Regis!
I'd rather take Virtuoso + PenClub amenities (which you can double dip) at a Peninsula than Gold/Plat amenities via SPG at a St. Regis!
FDW
#9
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Good point, and totally agree. The points junkie in me is a SPG junkie, mainly because of St. Regis/Luxury Collection + the ability to use their points on airlines.
Park Hyatt is awesome but their footprint is SO small.
Hate R-C, minus a few random properties (no method to the madness).
Don't even bother with WA/Hilton...
Park Hyatt is awesome but their footprint is SO small.
Hate R-C, minus a few random properties (no method to the madness).
Don't even bother with WA/Hilton...
I agree that Park Hyatt is awesome. We've not been to a PH we didn't enjoy. But there just aren't enough of them...and I can use Chase URs to stay at them whenever I want. We both have the Chase Ink and Sapphire cards, and I also have the Ink Bold and Ink Cash, and we use them for every bonus spending category.
I also agree that RC isn't my favorite. The Moscow one allowed us a free stay using the remainder of my Marriott points, since it was when the ruble was high against the dollar. We checked out the PH and preferred its style...and liked the RC location a bit more. But it reminded us why we generally love PH. But when a RC property interests us, we can always use Chase URs if necessary if a StR or LC or PH weren't available--though RC redemptions are far more pricey with points compared to SPG and Hyatt.
The WA Chicago (formerly Elysian) is the only WA at which we've stayed. It was very nice. But other WAs don't generally interest us much. Same with Conrads. And the Hilton redemption levels are just as insane as Marriott/RC.
#10
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I will say that Plat amenities via SPG on an award stay are unbeatable... I had amazing upgrades at the Westin Europa and Regina and at the Grand (now St. Regis) in Firenze. Plat with SPG is my favorite high level status because they actually have some reasonable aspirational properties (or they did.. I haven't been a plat for 3 years) and include suite upgrade on award stays...
FDW
FDW
While I love Aman (stayed at Amangiri in April), Pen (stayed at Pen Bev Hills last cpl yrs and likely again early next yr), and some MO (stayed at Vegas in May), I get tremendous value from SPG.
On paid stays, I most often get upgraded to a junior suite or full suite; in the few instances where I wasn't suite upgraded, I have always been upgraded at least a room category (but usually several). I've always received great service as a Plat at almost every SPG luxe category hotel at which I've stayed.
On award stays, I have almost always gotten the same suite upgrades. The only times I haven't been upgraded was when it was a holiday or full occupancy. Even some holidays, I've been upgraded to a suite on an award stay. Not bad for no cost at all. And I've received the same great service as on a paid stay.
#11
Join Date: Jun 2007
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10 nights per year won't put you on any hotel's radar.
$300-$500 a night won't get you a room in many luxury hotels.
Might earn you SPG Gold if you pread those 10 nights across 10 different stays at St. Regis hotels.
$300-$500 a night won't get you a room in many luxury hotels.
Might earn you SPG Gold if you pread those 10 nights across 10 different stays at St. Regis hotels.
#12
Are you sure? I stay frequently at FS but only 5 to ten nights per year (entire to mid level suites). I had the Impression they recognise me as a frequent FS-guest. Same at Rocce Forte in the past, the expilicit referred to previous stays.
I think this is sadly true in many cities, at some it´s no problem. You may be lucky at some properties, depends on location.
I think this is sadly true in many cities, at some it´s no problem. You may be lucky at some properties, depends on location.
#13
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
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Or you can get SPG gold just by holding a US Amex Plat and asking for it. Gold doesn't get you much at *wood, it seems less to me than the first tier at other chains.
#14
Join Date: Jan 2009
Location: BKK
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The only thing it does offer is a non trivial point bonus - 50% or more I think. That is why it is worth calling to get it comped through Amex Plat!
Last edited by MikeFromTokyo; Jul 27, 2015 at 5:38 am
#15
Join Date: Jun 2007
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Most FS hotels are great at making everyone welcome, no matter if it is the first or the 50th stay.