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-   -   Aman Tokyo - Trip Report (https://www.flyertalk.com/forum/luxury-hotels-travel/1639553-aman-tokyo-trip-report.html)

5khours Dec 22, 2014 10:33 pm

Aman Tokyo - Trip Report
 
For me, there's a big difference between a resort and a city hotel. Resorts I go to because I want to. City hotels I go to because I need a place to stay.

Too date, I haven't been too impressed with any of the new hotels in Tokyo. The service is always good, but always feels a little impersonal....like it's just the result of good training, good processes and good information technology without much character. The other thing that bugs me about the new hotels is the lobbies. I think the finance guys have taken over and demanded that any space that doesn't generate revenue needs to be minimized. All the new hotels in Tokyo really lack character. There's no sense of identity. No grandeur. No tranquility. No sense of serenity. No nothing.

So anyway I decided to give Aman Tokyo a try. In short... it's worth going just to stay there. Stunning lobby. Incredible views. Food was excellent. Great ambiance in the restaurant and bar. Service was close to impeccable and incredibly friendly (not surprising for opening night.) The rooms were a bit too zen for my taste....I prefer a little less spartan and a bit more decoration. That said the rooms are really well laid out, great views, very comfortable, very spacious and the bath and shower are pretty amazing. Spa and gym are very good. Pool is fantastic....33 meters... view of Mt. Fuji during the day and city lights at night.

By far and away the nicest hotel in Tokyo.... maybe the nicest big city hotel period.

I'll post a more detailed report and photos when I have time.

5khours Dec 22, 2014 10:34 pm

We arrived late in the afternoon. Typical Aman welcome. Jefferey (GM) and about half a dozen staff members were waiting. Very easy valet parking. The entrance is on the ground floor with a small but nice reception area. Here's a picture of the building and entrance.

https://lh4.googleusercontent.com/-g...09.40.01-1.jpg

The lobby is on the 33rd floor and you get there by express elevator. Check in is in your room, but we spent a little time looking around the lobby before heading up. The lobby is just stunning. Definitely a nice place to just hang out. Photos don't do justice but here's an attempt. The ceiling is 80 feet high.

https://lh4.googleusercontent.com/pa...w600-h440-p-no

In the photo at the far end of the lobby, there are several rooms including a board/meeting room, a library (mandatory for all Amans), and a cigar room. Here's a pic of the cigar room.

https://lh5.googleusercontent.com/C5...w600-h440-p-no

The restaurant and the bar are just off the lobby facing west (left on the picture of the lobby). There is also a nice sitting area off to the side of the lobby. Great views of the city, the Imperial Palace and Mt. Fuji as you can see below.

https://lh3.googleusercontent.com/Me...w420-h575-p-no

After checking things out, we headed to our room and then got in a quick swim before dinner.

Since it was opening night, there was a dinner hosted by Aman for the guests. The level of cuisine is so high in Tokyo it's hard to make comparisons. It would definitely be worth going there just for dinner. If they can consistently serve the kind of food we had at dinner and stay creative with they menu, they'll get a reputation as one of the very best restaurants in Tokyo.

There is only one restaurant so we were back there for breakfast. My wife had the Japanese breakfast and I had the American breakfast. Both were very good. I have a thing about people who always want to take pictures of what they are eating... so sorry folks...no food pictures. Unfortunately, I didn't get any great photos of the restaurant either. It's a very comfortable.... high ceiling, intimate without being crowded and did I mention the views...

https://lh4.googleusercontent.com/Un...w450-h600-p-no

As I said in my first post, the rooms are a little too zen for me, I'd like to see more decoration. We were upgraded to a suite. Here's a picture of the entrance.

https://lh6.googleusercontent.com/xg...w340-h460-p-no

As you walk in, there is a sitting/dining room to the right...

https://lh4.googleusercontent.com/S-...w560-h420-p-no

The main bedroom is off to the left.

https://lh5.googleusercontent.com/oK...w560-h420-p-no

As I said, the rooms are little too Sparta meets Zen for me, but the bathroom makes up for it.

https://lh5.googleusercontent.com/fW...w660-h500-p-no


The room is really well laid out. Very good controls for lighting, curtains, HVAC, toilets (definitely Japan). The only thing weird was that there's a VGA connector above the bed, but no USB ports. (How you forget the UBS ports I don't know.) The seating area is very comfortable. Our suite faced north and you actually get a view of Sky Tree, the city sprawl and the mountains to the North. I did not get to see them, but I think most of the rooms on the west side will have the best views.

After breakfast we headed to the pool. The pool is great..... 33 meters, perfect temperature, high ceilings and great views. There are also electric outlets next to the daybeds, which makes it a lot easier to spend several hours by the pool with my laptop. Here are a couple of pictures of the pool.

https://lh6.googleusercontent.com/-U...w600-h449-p-no

And another. (You can see Fuji out the window.)

https://lh4.googleusercontent.com/Yt...w600-h400-p-no

Definitely one of the great city hotel pools.

The gym is very well equipped. Not quite Puri, but pretty impressive for Tokyo.

https://lh5.googleusercontent.com/Vh...w450-h333-p-no

I had a treatment in the spa. Excellent massage, but the treatment rooms are again pretty spartan for my tastes. I also wished they had designed them with a view out over the city. Instead they put small individual sitting areas between the treatment rooms and the windows. Nice view for tea after your massage, but a bit of waste. The views would have been spectacular if you could see out from the treatment rooms.

Anyway, it's an absolutely beautiful hotel. I'll try to add a bit more about the service later.




Reserved by OP for more detail.

Musken Dec 22, 2014 10:55 pm

Aman Tokyo - Trip Report
 
Thank you! So much looking forward to hearing mote!

ainternational Dec 22, 2014 11:10 pm

Ditto, thanks 5k! Look forward to the details and pleased that you enjoyed it.

NYBanker Dec 23, 2014 4:39 am

Looks great. Thanks for posting!

Will be visiting in January!

bearbrick Dec 23, 2014 5:13 am

There is a pavilion like structure within the garden , adjacent to the entrance ( I think it's the Aman's entrance ) on the ground floor . 5khours , is that part of the hotel ?
Any other public areas other than the lobby and library ?
Great report , thanks !

Kagehitokiri Dec 23, 2014 5:42 am

another first report with some new photos - thanks!


Originally Posted by bearbrick (Post 24040990)
There is a pavilion like structure within the garden , adjacent to the entrance ( I think it's the Aman's entrance ) on the ground floor . 5khours , is that part of the hotel ?
Any other public areas other than the lobby and library ?

"the cafe by aman" on ground floor
http://www.businesstravelerusa.com/n...open-its-doors

On the ground floor, nestled within the 3,600 sqm of the Otemachi Forest, the cafe by Aman will specialise in Mediterranean cuisine featuring the property’s signature sake and will offer lunch and dinner with outdoor forest view seating.

offerendum Dec 23, 2014 7:46 am

The bathroom looks nice, room is so so in my eyes

wolf539 Dec 23, 2014 8:25 am


Originally Posted by offerendum (Post 24041464)
room is so so in my eyes

Agreed; some of the furniture looks like it was purchased at Ikea!

vuittonsofstyle Dec 23, 2014 8:50 am

I don't understand why Aman are talking about this hotel as the first City Aman. Is there nobody remaining at Aman who remembers Aman Delhi, or Carcosa Seri Negara (originally Aman), or am I one of the few Amanjunkies left who remember these things? :mad:

Pierre&Cédric Dec 23, 2014 9:00 am

Even Canal Grande is a city hotel, even if Venice is a very special city.

vuittonsofstyle Dec 23, 2014 9:03 am


Originally Posted by Pierre&Cédric (Post 24041822)
Even Canal Grande is a city hotel, even if Venice is a very special city.

Exactly!

RichardInSF Dec 23, 2014 9:42 am

Great trip report and probably the first review out there. I won't be in Tokyo until March but might give it a try for a few nights then just out of curiosity (despite my previous cynicism). How many nights did you stay? Did you try to see if they opened with someone who can get great restaurant reservations? Is this hotel Virtuoso? I am assuming not but if so, what are the Virtuoso amenities?

Kagehitokiri Dec 23, 2014 9:55 am


Originally Posted by RichardInSF (Post 24042064)
How many nights did you stay? Did you try to see if they opened with someone who can get great restaurant reservations?


Originally Posted by Kagehitokiri (Post 23793006)
http://www.linkedin.com/pub/kullen-o...?trk=pub-pbmap
Kullen Ozaki Chief Concierge since apr 2014
peninsula concierge supervisor aug 2007 - mar 2014

anyone know that aman concierge? since 2012 hes >
http://www.lesclefsdorjapan.com/en/2...kyo-20129.html
http://www.lesclefsdorjapan.com/en/members/

opened 22nd, 5khours posted afternoon of 23rd

5khours Dec 23, 2014 9:56 am


Originally Posted by RichardInSF (Post 24042064)
Great trip report and probably the first review out there. I won't be in Tokyo until March but might give it a try for a few nights then just out of curiosity (despite my previous cynicism). How many nights did you stay?

Just one night.


Did you try to see if they opened with someone who can get great restaurant reservations?
Not sure what you mean.


Is this hotel Virtuoso? I am assuming not but if so, what are the Virtuoso amenities?
Don't know, but IME, you can get all the Virtuoso/Amex/etc amenities just by asking when you book at an Aman.


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