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Best Hotel Concierge in Paris?

Best Hotel Concierge in Paris?

Old Dec 3, 12, 10:28 am
  #1  
formerly mattking2000
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Best Hotel Concierge in Paris?

Hello,

<I'm not sure if this is in the right forum, but this service usually goes hand in hand with luxury hotels, so I thought I'd try here. Apologies if I overlooked a better forum, please feel free to move.>

Does anyone have a hotel they would like to nominate with the best hotel in Paris? There is a private museum I would like to visit but have not had luck in my last few stays (which are Le Meurice, Le Bristol, and the Ritz before the renovation closure). I have also tried using the Vertu concierge service from my friend's phone (no luck), and Air Canada's concierge service in Paris (total failure)

I have tried emailing and calling them myself, but was informed that it is not open to the public. However, I know it's open to people with the right connections, as some press types have been able to get in previously.

Questions:
1. Is the Four Seasons George V worth trying (the decor, service, etc interest me, but not so much as their concierge)? Is it really a step above the ones I have tried already?
2. Would it be inappropriate to book the hotel conditional on their ability to get me into this museum? I don't like the idea of bargaining like this, but I normally wouldn't consider the George V as I already have an established relationship with Le Meurice and the Ritz. I would make a small exception if the FS were to be able to get me in.
3. I'm also entertaining the possibility of a short stay in London (Stafford Hotel) and making a Eurostar day trip to Paris, as I've read that the hotel's concierge was able to arrange a private trip to the Buckingham Palace to visit the Queen's Vermeer painting.
4. Are there other concierge services I can try using I don't know about? I do not have an Amex plat/centurion and can't justify the increase in annual fee as I don't use its services that much so that option is out.

All suggestions are appreciated!
mattking2000
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Old Dec 3, 12, 10:33 am
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Originally Posted by mattking2000 View Post
Hello,

<I'm not sure if this is in the right forum, but this service usually goes hand in hand with luxury hotels, so I thought I'd try here. Apologies if I overlooked a better forum, please feel free to move.>

Does anyone have a hotel they would like to nominate with the best hotel in Paris? There is a private museum I would like to visit but have not had luck in my last few stays (which are Le Meurice, Le Bristol, and the Ritz before the renovation closure). I have also tried using the Vertu concierge service from my friend's phone (no luck), and Air Canada's concierge service in Paris (total failure)

I have tried emailing them myself, but was informed that it is not open to the public. However, I know it's open to people with the right connections, as some press types have been able to get in previously.

Questions:
1. Is the Four Seasons George V worth trying (the decor, service, etc interest me, but not so much as their concierge)? Is it really a step above the ones I have tried already?
2. Would it be inappropriate to book the hotel conditional on their ability to get me into this museum? I don't like the idea of bargaining like this, but I normally wouldn't consider the George V as I already have an established relationship with Le Meurice and the Ritz. I would make a small exception if the FS were to be able to get me in.
3. I'm also entertaining the possibility of a short stay in London (Stafford Hotel) and making a Eurostar day trip to Paris, as I've read that the hotel's concierge was able to arrange a private trip to the Buckingham Palace to visit the Queen's Vermeer painting.
4. Are there other concierge services I can try using I don't know about? I do not have an Amex plat/centurion and can't justify the increase in annual fee as I don't use its services that much so that option is out.

All suggestions are appreciated!
mattking2000

I think scale of business plays a role here. If you were to write the GM of the George V noting how important this gallery is to you and that in return for securing entry he could count on you shifting X number of nights at rate Y from Le Meurice over the year, he might have his press department make a call on your behalf. Having said that, I don't know what X/Y are or if you'd like to do so.

I'm not sure that the regular concierge desk is going to be any more or less effective at the George V than the other hotels; it may very well be that a smaller hotel with a uber-connected concierge could have more luck. Do you have a "local" concierge whom you have a close relationship with? That person could conceivably make calls to other Les Clefs D'or members in Paris to see if what you're looking for is possible.
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Old Dec 3, 12, 11:16 am
  #3  
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you need to think about how much you are willing to pay
Originally Posted by mattking2000 View Post
private museum

not had luck in my last few stays (which are Le Meurice, Le Bristol, and the Ritz
Vertu concierge

London (Stafford Hotel
Buckingham Palace to visit the Queen's Vermeer painting
[http://www.independent.co.uk/travel/...e-8313026.html]

other concierge services
so you could stay anywhere and come in by train

you could tell quintessentially youll join if they can do it

http://globalblackbook.com/
http://globalblackbook.com/about-us/...obalblackbook/
they were previously behind mint lifestyle and a rare world

can TAs comment on area Destination Management Companies?
(what ABG is referring to)

in this case there is a subset of that/guides/etc - art specialists, including buyers
(so guides, specialist travel agents and then art world)
and in this case and others - does museum/etc have partners/donors/alliances?

from latest 'best agent' coverage (i wonder if prior years ever included art specialists) >
2012 super agent http://www.travelandleisure.com/arti...ravel-agents/1
2012 france http://www.travelandleisure.com/arti...ravel-agents/2
2012 culture/education http://www.travelandleisure.com/arti...avel-agents/13

2011 france http://www.cntraveler.com/travel-tip...-finder/france >
http://www.cntraveler.com/travel-tip...robert-preston
When you need VIP access to a cultural treasure or an over-the-top experience—and are willing to pay dearly for it—Paris-based Preston has the key. He can get you behind the scenes at museums, private art collections, and fashion houses including Chanel, Dior, and Hermès; into private clubs and the Cartier and Van Cleef vaults; or cooking in a private château with a three-Michelin-star chef

Paris in October 2008...two fashion shows...My favorite thing was a three-hour perfume workshop held at the Thierry Mugler boutique where, thanks to Bob knowing everyone, we were able to sneak preview the upcoming collection...atelier at Van Cleef & Arpels and even got to meet some of the jewelers and see pieces under construction
Originally Posted by nba1017 View Post
smaller hotel with a uber-connected concierge could have more luck
could try contacting these for example >

Azzedine Alaia "hotel" http://www.3rooms-10corsocomo.com/

Hotel Particulier Pourtales http://www.flyertalk.com/forum/luxur...l#post17349455
http://www.flyertalk.com/forum/19788427-post557.html - has its own collection incl in rooms?

http://www.lareserve-paris.com/en/

http://www.thoumieux.fr/#/en/hotel-thoumieux/

Originally Posted by nba1017 View Post
make calls to other Les Clefs D'or members
have you experienced that with clefs d'or?

general >
FS concierge http://www.flyertalk.com/forum/luxur...l#post13552815
concierge http://www.flyertalk.com/forum/luxur...l#post11954571

Last edited by Kagehitokiri; Dec 3, 12 at 12:55 pm
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Old Dec 3, 12, 11:18 am
  #4  
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Originally Posted by mattking2000 View Post
4. Are there other concierge services I can try using I don't know about?
Without knowing what you are trying to get into its hard to comment 100%. Nonetheless, its a decent opportunity to mention what Virtuoso calls "Onsites" which are inbound tourism companies with generally, as they are Virtuoso members, access to all the behind the scenes stuff. There are several for Paris which I'm sure you could access with some googling on your own or with the help of various Virtuoso TAs. Also speaking to various GMs in Paris might help too. A recent behind the scenes Hermes Tour for my clients was put together by a Paris Hotel GM. Speaking to Frank at The Stafford might actually open some doors too... Good luck in your quest!
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Old Dec 4, 12, 4:42 am
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Originally Posted by nba1017 View Post
I think scale of business plays a role here. If you were to write the GM of the George V noting how important this gallery is to you and that in return for securing entry he could count on you shifting X number of nights at rate Y from Le Meurice over the year, he might have his press department make a call on your behalf. Having said that, I don't know what X/Y are or if you'd like to do so.

I'm not sure that the regular concierge desk is going to be any more or less effective at the George V than the other hotels; it may very well be that a smaller hotel with a uber-connected concierge could have more luck. Do you have a "local" concierge whom you have a close relationship with? That person could conceivably make calls to other Les Clefs D'or members in Paris to see if what you're looking for is possible.
Thanks, but unfortunately I do not have any "local" contacts other than the ones I already mentioned. I think it might just be a stroke of bad luck on my part; as you said, an uber-connected concierge might just have the ticket that others do not.

Originally Posted by Kagehitokiri View Post
you need to think about how much you are willing to pay

so you could stay anywhere and come in by train

you could tell quintessentially youll join if they can do it

http://globalblackbook.com/
http://globalblackbook.com/about-us/...obalblackbook/
they were previously behind mint lifestyle and a rare world

can TAs comment on area Destination Management Companies?
(what ABG is referring to)

in this case there is a subset of that/guides/etc - art specialists, including buyers
(so guides, specialist travel agents and then art world)
and in this case and others - does museum/etc have partners/donors/alliances?

from latest 'best agent' coverage (i wonder if prior years ever included art specialists) >
2012 super agent http://www.travelandleisure.com/arti...ravel-agents/1
2012 france http://www.travelandleisure.com/arti...ravel-agents/2
2012 culture/education http://www.travelandleisure.com/arti...avel-agents/13

2011 france http://www.cntraveler.com/travel-tip...-finder/france >
http://www.cntraveler.com/travel-tip...robert-preston



could try contacting these for example >

Azzedine Alaia "hotel" http://www.3rooms-10corsocomo.com/

Hotel Particulier Pourtales http://www.flyertalk.com/forum/luxur...l#post17349455
http://www.flyertalk.com/forum/19788427-post557.html - has its own collection incl in rooms?

http://www.lareserve-paris.com/en/

http://www.thoumieux.fr/#/en/hotel-thoumieux/


have you experienced that with clefs d'or?

general >
FS concierge http://www.flyertalk.com/forum/luxur...l#post13552815
concierge http://www.flyertalk.com/forum/luxur...l#post11954571
Wow, thanks for all the resources! I think I would rather try to actually be in Paris rather than commute from another place, but Global Black Book looks promising.

Originally Posted by ABG View Post
Without knowing what you are trying to get into its hard to comment 100%. Nonetheless, its a decent opportunity to mention what Virtuoso calls "Onsites" which are inbound tourism companies with generally, as they are Virtuoso members, access to all the behind the scenes stuff. There are several for Paris which I'm sure you could access with some googling on your own or with the help of various Virtuoso TAs. Also speaking to various GMs in Paris might help too. A recent behind the scenes Hermes Tour for my clients was put together by a Paris Hotel GM. Speaking to Frank at The Stafford might actually open some doors too... Good luck in your quest!
Thanks ABG, I didn't know about this before! I've sent you a PM.
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Old Dec 4, 12, 7:45 am
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Originally Posted by Kagehitokiri View Post
Preston...private art collections
CNT had description, but T&L also listed him. as agent.
hes also one of virtuoso's 4 france partners. as DMC/etc. ah since 2009. more recently.
anyone (incl TAs) have experience with him?
interesting first CNT testimonial (i excerpted, below description) is by author of introductory virtuoso piece >
http://www.nxtbook.com/nxtbooks/virt...php?startid=84 (at least the client magazine one)

Originally Posted by mattking2000 View Post
Thanks ABG, I didn't know about this before! I've sent you a PM.
i guess i should have left in the part about being able to google DMCs >
http://www.google.com/search?q=desti...paris+virtuoso
3 links from first page of results >
1. http://lb.ec2.nxtbook.com/nxtbooks/v...startid=18#/52 (virtuoso "onsite" directory - DMCs etc)
these are the 4 listed specifically under france >
- aristo's tours paris - looks like originally/primarily a limo company
- decouvertes inc and sarl - fair amount online incl http://www.decouvertes.fr/content/an...t-expert-paris
- france by europanache = bob preston http://www.europanache.com/
private clubs...private art collections
- lafayette travel >
2. http://www.globaleventspartners.com/partners.php?ID=58
largest DMC (Destination Management Company) in Paris & Northern France and the 2nd largest in France, in terms of volume of activity and staffing
interesting they dont say "sales volume", which smaller luxury operator(s) might win
3. http://www.imexamerica.com/vex-2012/exweb.php?uid=221826&back=partners-list.php$$uid=217649

the hotels i mentioned >

Hotel Particulier Pourtales - same person behind new raffles, only 8 rooms with its own (modern) art collection possibly including in rooms

Azzedine Alaia = fashion designer - only 3 rooms
thoumieux = popular (still?) restaurant - only 15 rooms
la reserve - only 10 rooms, highest entry price excluding pourtales

(mostly/presumably) unrelated but interesting - http://www.lafayette-travel.com/nort...-to-paris.html
Rent the apartment of a « billionaire » for your conventions and seminars with outstanding views on the monuments, the Paris roofs, the Seine river and its bridges and enjoy a drink at the corner terrace
if commensurate price and furnishing, thats pretty impressive. i wonder who.

Last edited by Kagehitokiri; Dec 4, 12 at 8:32 am
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Old Dec 4, 12, 10:00 am
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I'm not sure the George V concierge will be able to do any better for you than the others (several years ago they were unable to get me a ticket for a ballet gala), but it's certainly worth a try--I like the idea of an approach through the GM, though.
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Old Dec 4, 12, 10:19 am
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Best Concierge in Paris-- Adrian at the MO. He was formerly at the GV for many years.
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Old Dec 4, 12, 9:56 pm
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Old Dec 4, 12, 11:37 pm
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Originally Posted by speedbird001 View Post
Best Concierge in Paris-- Adrian at the MO. He was formerly at the GV for many years.
I just returned from a stay at the Mandarin Oriental Paris and completely agree that the best concierges I've ever experienced in Paris, by far, are at the Mandarin Oriental. The concierge team at the GV was not performing at a high level when I was there -- failing to provide us with accurate information multiple times, not handling basic requests like advance museum ticket purchase, etc.

(As an aside, I was totally impressed by Mandarin Oriental Paris. It is not just the best Mandarin Oriental I've visited, but was the most polished and perfect hotel experience I've ever had in Paris -- particularly the breakfast service, which I know had been a problem in the early months of the hotel. The breakfast is now sensationally good -- prompt, warm, helpful, efficient service on each of the 4 mornings we ate there -- and wonderful food and beverages.)
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Old Dec 5, 12, 11:19 am
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Julien, the Chef Concierge at MO Paris, is outstanding having been trained at FSGV for several years under Roderick. Adrian, the Assistant Chef Concierge at the MO, also ex-FSGV, is a serious foodie and is my go-to person for the best food recs in the city. This team is probably the best small Concierge team in Paris....

Originally Posted by Groombridge View Post
I just returned from a stay at the Mandarin Oriental Paris and completely agree that the best concierges I've ever experienced in Paris, by far, are at the Mandarin Oriental. The concierge team at the GV was not performing at a high level when I was there -- failing to provide us with accurate information multiple times, not handling basic requests like advance museum ticket purchase, etc.

(As an aside, I was totally impressed by Mandarin Oriental Paris. It is not just the best Mandarin Oriental I've visited, but was the most polished and perfect hotel experience I've ever had in Paris -- particularly the breakfast service, which I know had been a problem in the early months of the hotel. The breakfast is now sensationally good -- prompt, warm, helpful, efficient service on each of the 4 mornings we ate there -- and wonderful food and beverages.)
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Old Dec 5, 12, 11:56 am
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so Groombridge stayed at FS when MO concierges were there. maybe they were on vacation.

while at FS interesting adrian got more discussion here than chef roderick and assistant chef julien.

Originally Posted by luxury View Post
The MO Paris poached the former Assistant Chef Concierge at the Four Seasons George V and made him Chef Concierge at the MO. Julien
Originally Posted by luxury View Post
Roderick Levejac, Chef Concierge and Secretary of Les Clefs D'Or International
Originally Posted by luxury View Post
Roderick Levejac, the Head Concierge at the Four Seasons George V and General Secretary of Les Clefs D'Or International
still senior clefs d'or ?

and is thoumieux (Jean-François Piège) still "current" ?

Last edited by Kagehitokiri; Dec 5, 12 at 12:35 pm
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Old Dec 5, 12, 12:44 pm
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Originally Posted by Groombridge View Post
I just returned from a stay at the Mandarin Oriental Paris and completely agree that the best concierges I've ever experienced in Paris, by far, are at the Mandarin Oriental. The concierge team at the GV was not performing at a high level when I was there -- failing to provide us with accurate information multiple times, not handling basic requests like advance museum ticket purchase, etc.

(As an aside, I was totally impressed by Mandarin Oriental Paris. It is not just the best Mandarin Oriental I've visited, but was the most polished and perfect hotel experience I've ever had in Paris -- particularly the breakfast service, which I know had been a problem in the early months of the hotel. The breakfast is now sensationally good -- prompt, warm, helpful, efficient service on each of the 4 mornings we ate there -- and wonderful food and beverages.)
I agree. Nice to see all those ex-George V faces, too.
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Old Dec 5, 12, 5:25 pm
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No, Roderick is not Secretary-General of Les Clefs D'Or International currently but he is an important player in Les Clefs D'Or France. He knows many many many people at many many many hotels in Europe.

The current S-G of Les Clefs D'Or International is Michael Romei, Chef Concierge, Waldorf Towers in NYC (and a friend of mine )
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Old Dec 6, 12, 4:32 pm
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Originally Posted by speedbird001 View Post
Best Concierge in Paris-- Adrian at the MO. He was formerly at the GV for many years.
Love Adrian, and he knows his restaurants very well. ^
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