Best hotel in Stockholm?
#77
Join Date: Sep 2009
Location: Europe
Posts: 2,598
I cannot follow your logic, as the hotel-operated restaurants also serve outside guests -- where is the difference? Some of the worst service I experienced was actually in the restaurants (Cadier Bar, Veranda). Compared to those, service at the front desk (which indeed serves only the "same small pool" of hotel customers) was almost warm!
#79
Join Date: Jul 2010
Location: GOT
Posts: 1,167
I cannot follow your logic, as the hotel-operated restaurants also serve outside guests -- where is the difference? Some of the worst service I experienced was actually in the restaurants (Cadier Bar, Veranda). Compared to those, service at the front desk (which indeed serves only the "same small pool" of hotel customers) was almost warm!
Last edited by SocialAdept; Oct 19, 2016 at 3:00 am
#80
#81
Join Date: Jan 2014
Posts: 1,265
Our room (superior water view) is a renovated room but that’s about the only positive news I can add. Service is non-existing in this hotel and although they have joined LHW, they couldn’t care less. No upgrade, request for late check out was only granted after I had to raise my voice a bit, not even a welcome note let alone any kind of welcome amenities. I am staying here with my son to celebrate his birthday (we came to Stockholm to attend a concert) and although this was clearly indicated as a note in the reservation/special request, nothing happened. I am not expecting any kind of special treat (although we all know some hotels will go above and beyond whenever a kid’s birthday is involved) but really, not even a birthday card?
#83
Join Date: Sep 2018
Posts: 167
Any feedback on Bank Hotel (SLH)? FWIW, it's #4 of 158 on TA.
#84
Join Date: Nov 2009
Location: La Jolla, California
Programs: KrisFlyer Gold, SWA CP
Posts: 1,123
Any feedback on Bank Hotel (SLH)? FWIW, it's #4 of 158 on TA.
#86
Suspended
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,798
My last two stays at The Grand have won me back over. They gave me nice rooms both times, deep tub, etc...Also a great gym/spa and I love the bar in the lobby. Wonderful location. Until they turn me off again with bad rooms/service, I am sticking with them.
#88
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,835
Not stayed. My choice in Stockholm is Lydmar. I'd advise you to completely, totally, and utterly ignore TA for Stockholm. The number of fake reviews for the hotels must number in the thousands. I see that Hotel Rival ranks #3 . We've had long discussions about TA and fake reviews. I discussed Hotel Rival and its *many* fake reviews here: Let's look at some FAKED reviews ...
I am usually suspicious of reviewers who do not have a lot of reviews, those who are relatively short, only have positive things to say, etc. Reviews with 4 stars or less, reviews with pictures, reviews that point out to some downsides, and reviews which are quite long are signs for me that it's genuine.
#90
Join Date: Sep 2009
Location: Europe
Posts: 2,598
“In the Valley of the Blind...”?