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-   -   Ritz Carlton St. Louis (https://www.flyertalk.com/forum/luxury-hotels-travel/1049523-ritz-carlton-st-louis.html)

flyer0409 Feb 8, 2010 7:57 am

Ritz Carlton St. Louis
 
I still have my reservation at the Four Seasons but decided to take a look a the Ritz Carlton in Clayton too. They have a Deluxe Club room available at three nights for two...

I figure I'm going to have to cab it to Symphony Hall at night no matter where I stay. That said, it seems like the Ritz Carlton might be more convenient for everything else -- certainly a more pleasant area to walk around in.

Another thing about the RC that appealed was that their website said that there was a Metrolink stop directly in from of the hotel. The hotel told me that it is about 2 blocks and a one minute walk. But, when I looked on the Metrolink website it said that it was a distance of .25 miles and a seven minute walk.

Does anyone know how close, or not, the Metrolink really is to the hotel and if there is an elevator or escalator?

Thanks!!!!

Homeboy Feb 8, 2010 9:30 am

The Forsyth Metrolink stop is about a two minute walk from the RC.

MSPeconomist Feb 8, 2010 10:29 am

The Metrolink is definitely not right at the hotel; it's more than a few minutes walk. I used the Metrolink once to this station and, after seeing an incident with a homeless person in the pretty deserted station in the middle of the business day (sight lines not good for security), I decided not to use it again.

The RC in Clayton is a bit away from the downtown Clayton commercial area with very good interesting restaurants, etc. It's fine, but IMO would not be in the top half of RC properties.

When I stayed there a few years ago, I was very frustrated by the service. Having to call repeatedly for maid service and having the responsible manager feel that not doing the room until 5 pm or forgetting turndown service all but one night wasn't a big deal distrubed me. I recall having to fight for my "upgrade based upon availability" at check-in; the front desk agents acted like they had never heard of such a thing, although the one whose name tag indicated "in training" finally did give me my upgrade. It was a nice, typical RC room, deluxe but nothing special. When I asked the hotel to call a taxi for me, they set me up with their limo service, which was not what I had requested, although by then it was too late to wait for a cab to come. I also vaguely remember the bill being wrong. YMMV.

Despite this, it's a pretty nice property and is definitely the best place I've stayed in the St Louis area, probably the best large hotel (maybe 250 rooms) in the area. The one place that I think would dominate is a boutique hotel in downtown Clayton, called something like The Gables or Seven Gables and with a renowned restaurant. It might be R&C or some other association of smaller hotels. I would describe it as very personal but without some of the amenities of larger properties, such as good business centers or big health clubs.

Downtown St Louis (near the arch) has horrible hotels, few decent restaurants, and is empty (feels unsafe) in the evenings after office workers clear out. There are some OK mid-range chain-like restaurants around the old train station, although more interesting choices are in West End, roughly near the university hospitals, but virtually no hotels there.

I would opt for staying in Clayton, either in the Gables(?) or the RC. Unfortunately, I can't picture the FS at all, so I don't know where it is located or how it compares to the RC.

MSPeconomist Feb 8, 2010 10:36 am

The Metrolink is definitely not right at the hotel; it's more than a few minutes walk. I used the Metrolink once to this station and, after seeing an incident with a homeless person in the pretty deserted station in the middle of the business day (sight lines not good for security), I decided not to use it again.

The RC in Clayton is a bit away from the downtown Clayton commercial area with very good interesting restaurants, etc. It's fine, but IMO would not be in the top half of RC properties.

When I stayed there a few years ago, I was very frustrated by the service. Having to call repeatedly for maid service and having the responsible manager feel that not doing the room until 5 pm or forgetting turndown service all but one night wasn't a big deal distrubed me. I recall having to fight for my "upgrade based upon availability" at check-in; the front desk agents acted like they had never heard of such a thing, although the one whose name tag indicated "in training" finally did give me my upgrade. It was a nice, typical RC room, deluxe but nothing special. When I asked the hotel to call a taxi for me, they set me up with their limo service, which was not what I had requested, although by then it was too late to wait for a cab to come. I also vaguely remember the bill being wrong.

Despite this, it's a pretty nice property and is definitely the best place I've stayed in the St Louis area, probably the best large hotel (maybe 250 rooms)in the area. Just don't have high expectations and don't pay the rates you would for a RC in an expensive major city.

The one place that I think would dominate is a boutique hotel in downtown Clayton, called something like The Gables or Seven Gables and with a renowned restaurant. It might be R&C or some other association of smaller hotels. I would describe it as very personal but without some of the amenities of larger properties, such as good business centers or big health clubs. Although I've never stayed here, I've eaten meals and walked through the lobby; the couple times I tried to make a room reservation, nothing was available.

Downtown St Louis (near the arch) has horrible hotels, few decent restaurants, and is empty (feels unsafe) in the evenings after office workers clear out. There are some OK mid-range chain-like restaurants around the old train station, although more interesting choices are in West End, roughly near the university hospitals, but virtually no hotels there.

I would opt for staying in Clayton, either in the Gables(?) or the RC. Unfortunately, I can't picture the FS at all, so I don't know where it is located or how it compares to the RC.

flyer0409 Feb 8, 2010 1:49 pm

I'm still confused. Homeboy says two minute walk. MSPeconomist says it not right at the hotel and that it is defintiely more than a few minutes walk. Do we have a tie-breaker. My concern is that MSPeconomist ir right. According to the Metrolink website it is a .25 mile/7minute walk to the hotel.

Also, while we're on the subject of the Ritz Carlton, is it worth an extra $100-per night to stay on the Club Level?

Thanks!!!

Kagehitokiri Feb 8, 2010 2:04 pm

http://maps.google.com/maps?client=s...04168&t=h&z=18

unfortunately there is no streetview

Homeboy Feb 8, 2010 2:35 pm

Google directions say < 2/10 miles.

Aitchly Feb 8, 2010 2:43 pm


Originally Posted by flyer0409 (Post 13350798)
I'm still confused. Homeboy says two minute walk. MSPeconomist says it not right at the hotel and that it is defintiely more than a few minutes walk. Do we have a tie-breaker. My concern is that MSPeconomist ir right. According to the Metrolink website it is a .25 mile/7minute walk to the hotel.

Also, while we're on the subject of the Ritz Carlton, is it worth an extra $100-per night to stay on the Club Level?

Thanks!!!

How long does it take you to walk .25 miles? It is very close. Also, the corner of the Clayton 'district' is about 3 blocks away, decent restaurants are very walkable from the RC. Perhaps it is 7 minutes if you start the timer from the far end of the property or if you are a 30minute miler.
The hotel IMHO was fine, inside food was good enough, and the surrounding area has a few additional pluses. If you are up for a (.75 mile) walk in the morning, the creperie is worth a visit.

flyer0409 Feb 8, 2010 2:55 pm

Thank you all so much! I must say I like Google map's directions-- better than the one Metrolink provides.

I'm not a slow walker but will have luggage. I was hoping to take Metrolink in from the airport.

MSPeconomist Feb 8, 2010 4:00 pm


Originally Posted by flyer0409 (Post 13350798)
I'm still confused. Homeboy says two minute walk. MSPeconomist says it not right at the hotel and that it is defintiely more than a few minutes walk. Do we have a tie-breaker. My concern is that MSPeconomist ir right. According to the Metrolink website it is a .25 mile/7minute walk to the hotel.

Also, while we're on the subject of the Ritz Carlton, is it worth an extra $100-per night to stay on the Club Level?

Thanks!!!

Here's the calculation I would do: If the distance is about 0.2 mile and Homeboy walks it in two minutes, this is a rate of 0.1 mile per minute or 6 miles per hour (the ten minute mile). Normal walking pace is considered about 2.5 miles per hour, although fast walkers might consider this pace to be closer to a stroll. Nevertheless, 6 miles per hour sounds much closer to jogging or race walking than normal walking. Also, don't forget to stop for traffic lights and allow for carrying or wheeling luggage on the way to/from the airport.

Three blocks to the *edge* of the Clayton commercial district seems about right. You can walk to many restaurants, but my point was that the RC isn't right in the center of Clayton.

Homeboy Feb 8, 2010 7:20 pm


Originally Posted by MSPeconomist (Post 13351684)
Here's the calculation I would do: If the distance is about 0.2 mile and Homeboy walks it in two minutes, this is a rate of 0.1 mile per minute or 6 miles per hour (the ten minute mile). Normal walking pace is considered about 2.5 miles per hour, although fast walkers might consider this pace to be closer to a stroll. Nevertheless, 6 miles per hour sounds much closer to jogging or race walking than normal walking. Also, don't forget to stop for traffic lights and allow for carrying or wheeling luggage on the way to/from the airport.

Admittedly I'm a brisk walker, not 6 mph but certainly faster than 2.5. At any rate, it's two blocks from the Metrolink to the RC. If weather is fine and all of your luggage has wheels, Metrolink will work out well for you. If not, a cab from STL to the RC will run $15-20 and should have you at the doorstep in 15 minutes.

m.photog Feb 8, 2010 9:36 pm


Originally Posted by flyer0409 (Post 13350798)
I'm still confused. Homeboy says two minute walk. MSPeconomist says it not right at the hotel and that it is defintiely more than a few minutes walk. Do we have a tie-breaker. My concern is that MSPeconomist ir right. According to the Metrolink website it is a .25 mile/7minute walk to the hotel.

Also, while we're on the subject of the Ritz Carlton, is it worth an extra $100-per night to stay on the Club Level?

Thanks!!!

We are three hours away from STL by car so it is a nice 2 night weekend trip for us. We always seem to get upgraded to the club level through FHR. I would say the club is fairly typical of others so your decision might be based on how much time you will be spending at the hotel. Usually when we go there we are in and out through the day and spend the evening at the hotel or nearby so we find ourselves utilizing the club, as a bonus on a clear day you can see the arch in the far distance:p.
As I understand it the standard rooms are the same as the regular rooms on the club floors, 16 & 17 I think.
I agree with MSPeconomist that this is not the best RC property but we have had pleasant stays there and are glad to have it nearby.

bokeyes23 Sep 23, 2010 2:49 pm

I noticed the last comment said they were upgraded to Club Level through FHR? What is that? I am a Marriott Platinum and have a stay coming up in October. I have been looking at the Ritz due to bad reports on the "full service" Marriotts. Is there any specifics about the hotel I need to know? Whats the best view, how to get lounge access etc. Thanks!

m.photog Sep 30, 2010 5:26 pm


Originally Posted by bokeyes23 (Post 14765820)
I noticed the last comment said they were upgraded to Club Level through FHR? What is that? I am a Marriott Platinum and have a stay coming up in October. I have been looking at the Ritz due to bad reports on the "full service" Marriotts. Is there any specifics about the hotel I need to know? Whats the best view, how to get lounge access etc. Thanks!

AMEX platinum fine hotels and resort program.

www.americanexpress.com/fhr

The club level is on the upper two floors, the lounge is on the top floor so try to get that floor if you can. You can see the DT skyline and arch from the upper floors with an east view which is the back of the hotel. The view is distant and not all that impressive however. The hotel is in a suburban area so views are not very impressive in general.

mktozd Oct 1, 2010 7:52 am

Four Seasons
 
I frequently do business in St. Louis and would strongly recommend the Four Seasons over the Ritz Carlton out in Clayton. The Four Seasons has an excellent staff, restaurant and beautiful views of the river and arch. While you can cab it back and forth to Clayton, it would probably be easier to get a rental. The Ritz is fine, but most locals will tell you that the FS is the property of choice.

TRAVELSIG Oct 1, 2010 8:00 am


Originally Posted by mktozd (Post 14866788)
I frequently do business in St. Louis and would strongly recommend the Four Seasons over the Ritz Carlton out in Clayton. The Four Seasons has an excellent staff, restaurant and beautiful views of the river and arch. While you can cab it back and forth to Clayton, it would probably be easier to get a rental. The Ritz is fine, but most locals will tell you that the FS is the property of choice.

Please do write a review on the Four Seasons- I have looked at it on the last couple of trips to St. Louis, but have not yet stayed there- also is there really a Casino in the hotel as it appears, or is that just a next door building?

lifeandmylens Oct 1, 2010 10:46 am


Originally Posted by TRAVELSIG (Post 14866839)
Please do write a review on the Four Seasons- I have looked at it on the last couple of trips to St. Louis, but have not yet stayed there- also is there really a Casino in the hotel as it appears, or is that just a next door building?

Its attached, but the casino there is ghettoville!

Regarding the Ritz - I liked it and liked the area. I didn't like the $30 parking fee and the scary/weird hallway to get from the parking garage to the lobby, but definitely better than some of the other hotels I've stayed at. I prefer more suburb hotels when in STL, but if you like downtown, there are nice properties there too.

TRAVELSIG Oct 1, 2010 11:00 am


Originally Posted by gallardo (Post 14868164)
Its attached, but the casino there is ghettoville!

That was my point- I thought it was a very strange combination.

AAerSTL Jan 4, 2013 9:47 am

RC St. Louis (Clayton, MO) sold; to remain RC
 

Although sale terms remain confidential, the Ritz-Carlton Hotel in Clayton has a new owner.

Maritz, Wolff & Co., which had owned the luxury hotel since the 1990s, sold the property in late December, said Jeff Barone, vice president of asset management at Maritz, Wolff.

The sale has a confidentiality clause, but a source, requesting anonymity, said Thursday the new owner is Bruce Karsh, a founder of Oaktree Capital Management, in Los Angeles.

Karsh, who is from St. Louis, was unavailable for comment.

Lew Wolff, a founder of Maritz, Wolff, said the Ritz-Carlton deal “was a private sale to an individual.”

Barone said the hotel will remain a Ritz-Carlton and that Maritz, Wolff will continue to provide asset management. About $3 million in hotel renovations will take place over the next 18 months, he said.

Work on the hotel’s lobby lounge will be done in March, Barone said. The hotel ballroom and restaurant will be redone later, he said. Guest rooms were renovated in 2009, he said
http://www.stltoday.com/business/loc...d8053caca.html

Was last at the property at Thanksgiving, things seems to be going very well. Disappointing to hear they were having financial difficulties, I've always been under the impression that the STL RC holds its own with WUSTL and Centene nearby, albeit with lower rates (and also much lower costs) than other properties. Nothing to suggest it will be de-flagged and the article even states it will remain a Ritz-Carlton.

AAerSTL Feb 11, 2013 7:48 am

Ritz-Carlton St. Louis Renovating Lobby Lounge
 

The Ritz-Carlton, St. Louis has announced a $1 million renovation to The Lobby Lounge and Bar.

The new look of The Lobby Lounge is designed around the theme, “Rhythm and Martinis,” which infuses the traditional Ritz-Carlton elegance with renewed energy and the social air of a modern club.

A favorite gathering spot featuring light fare, afternoon tea, a legendary lineup of over 200 martinis, and live entertainment, The Lobby Lounge receives gold leaf embellishments to its coved ceiling and the luxe-lacquer wall behind its mahogany bar. Titanium gold granite will top the bar while brass accents frame the bar’s illuminated vellum front.
<snip>
http://clayton-richmondheights.patch...g-lobby-lounge

planecrashlaw Sep 15, 2013 3:00 pm

This Place is Confused
 
The recent renovation left the hotel stuck between the old RC (chandeliers and botanical prints) and a W (hipsters a plenty). Checked in Friday at 8:30 and literally had to shout to the front desk to check in, as there was a full band playing and no physical separation between the bar and the desk--all one big open space.

Did stop for a drink, but "The Lounge" it is not. Between the couple dry humping at the bar and the guy next to us dropping F bombs in front of the Mrs., the vibe was just bad.

Room was very nice, location perfect and service was good. But if I want to stay in a W, I will stay in a W. Calmer mid week perhaps, but be warned about the weekends.

AAerSTL Nov 26, 2015 9:16 am

Just passing through for Thanksgiving and the indoor swimming pool is closed and is now an expanded health club. Anyone with young children or otherwise hoping to use the pool should explore other options. The locker rooms are still in place as is the massage room (they don't offer a full spa-seems to be an "on call" therapist)

Otherwise for the most part this prop is unchanged-still stuck in the 1990s style but they have redecorated the lobby lounge to feel less stuffy and more airy with less furniture and a brighter color palate.

While not the best property in STL (Four Seasons or perhaps even Westin are better), still best option if you need to be in the Clayton/WUSTL area.

Out of my Element Apr 26, 2021 6:00 am

Any stays in the past 6 years? Going to a wedding nearby later this spring and likely staying here. Just wondering what to expect for Platinum members

benjymessner Apr 27, 2021 9:42 pm


Originally Posted by Out of my Element (Post 33206103)
Any stays in the past 6 years? Going to a wedding nearby later this spring and likely staying here. Just wondering what to expect for Platinum members

Stayed here a couple times. good but not great - better than the average 90s/00s-era ritz, but not by much. upgrade will probably clear but there just isn't that much to be upgraded to unless you want to pay for club. definitely the best bonvoy option in the STL especially if you need to be in the greater clayton area. Very convenient to a lot thanks to being on Forest Park Parkway, too.

Out of my Element Jun 8, 2021 1:59 pm

Back from the weekend. We were on a "wedding rate" so not sure if an upgrade was possible, but we arrived at 11AM and were more than thrilled to be given a room almost immediately (desk agent spent a solid 7-10 minutes shuffling rooms around to get us one). Room wasn't "defeathered" but she promised someone would be up soon to do so, and less than 30 minutes later housekeeping showed up and did a complete bedding change, quite cheerfully and friendly (we shared all our Covid and vax stories with her).

The place isn't as fancy as I expected, but it was nice. Rooms were large, but no more well appointed than a nice Westin. Only 3 elevators for 18 floors but they get to you FAST.

Big problem solved by the desk was my necktie somehow didn't make it to STL with us. I went down hoping they'd have a plain black or blue tie or something I could borrow from their banquet group, and the gentleman at the desk took me into the tiny shop and told me to pick any tie. They usually have 2 loaners, but they had "walked away" and they needed a new one, so I picked a gorgeous tie (probably $200) and promised to bring it back before I spilled on it (50-50 chance), which I did do, most gratefully. I don't think there was another option to buy a tie within 3 miles of the property, so this was a big lifesaver.

We did love the neighborhood. Walked as far as just past Shaw Park to the west to the middle of Forest Park to the east


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