Understanding LH bump procedures, US-EU versus EU-EU

Old Jul 23, 09, 1:22 pm
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Understanding LH bump procedures, US-EU versus EU-EU

JFK-MUC-ARN on friday july 31st is showing completely sold out(flight 411, 3014).

My question is this. how does the LH bump procecure and offererings differ for flights FROM the US to europe, versus intra-europe? would the same compensation be offered for both legs? are both covered by the same EU policies?

I guess question number 2 is how likely is it even to get a bump on oversold LH flights? Historically, they have been very good at rev. management...
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Old Jul 23, 09, 1:53 pm
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They still are pretty good at RM. Which class are you in?

LH pays the same VDB/IDB in US stations as they do in the EU. ie 1600 EUR in vouchers (1000 cash) for downgrade C-Y, or if you have to fly the next day. Hotel and food vouchers included.
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Old Jul 23, 09, 1:58 pm
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BTW, LH 411 is not oversold in Y ( F6 A6 C9 D0 Z0 Y9 B9 M9 H9 Q9 V8 W0 S0), LH 3014 is oversold. Only J/D/C/Z 1 rest 0

In case you volonteer on LH 3014, they will probably put you on a later flight or on SK via CPH and you get 300EUR in VDB vouchers plus 10EUR food in MUC. Also not bad.
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Old Jul 23, 09, 2:04 pm
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Originally Posted by oliver2002 View Post
LH pays the same VDB/IDB in US stations as they do in the EU. ie 1600 EUR in vouchers (1000 cash) for downgrade C-Y, or if you have to fly the next day. Hotel and food vouchers included.
Has LH increased the amounts recently? It used to be EUR 600 (cash) or EUR 700 in vouchers for a bump on int. continental flights
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Old Jul 23, 09, 2:08 pm
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Originally Posted by SK AAR View Post
Has LH increased the amounts recently? It used to be EUR 600 (cash) or EUR 700 in vouchers for a bump on int. continental flights
Same day bump is the above, next day (ie delay by 24h) is 1600/1000.
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Old Jul 23, 09, 2:54 pm
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Out of JFK they probably rebook you on the FRA flight or any other Star carrier. Sorry, don't know the SAS and LX timing....
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Old Jul 23, 09, 3:35 pm
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As mentioned before JFK MUC is not really oversold and there is a ton of seats on LH/LX flights after that one.
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Old Jul 23, 09, 4:06 pm
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Originally Posted by oliver2002 View Post
BTW, LH 411 is not oversold in Y ( F6 A6 C9 D0 Z0 Y9 B9 M9 H9 Q9 V8 W0 S0), LH 3014 is oversold. Only J/D/C/Z 1 rest 0
It might as well be oversold with those numbers and the current strategy.
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Old Jul 23, 09, 10:57 pm
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Originally Posted by oliver2002 View Post
They still are pretty good at RM. Which class are you in?

LH pays the same VDB/IDB in US stations as they do in the EU. ie 1600 EUR in vouchers (1000 cash) for downgrade C-Y, or if you have to fly the next day. Hotel and food vouchers included.
Downgrade is much much more ....
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Old Jul 23, 09, 11:51 pm
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Originally Posted by roundtheworld View Post
Downgrade is much much more ....
i know of 1500 EUR cash C -> Y and 4000 EUR F -> C...

could you share your insight?
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Old Jul 24, 09, 7:56 am
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Originally Posted by oliver2002 View Post
BTW, LH 411 is not oversold in Y ( F6 A6 C9 D0 Z0 Y9 B9 M9 H9 Q9 V8 W0 S0), LH 3014 is oversold. Only J/D/C/Z 1 rest 0

In case you volonteer on LH 3014, they will probably put you on a later flight or on SK via CPH and you get 300EUR in VDB vouchers plus 10EUR food in MUC. Also not bad.
That is great knowledge of flights, is this something openly available or are closed to industry. (the ability to see what seats are remaining on any given flight? if it is open info source, can you please provide the link/source
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Old Jul 24, 09, 8:14 am
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Try seatcounter.com. Other sources (not for free) would be the KVS Tool or Expertflyer (search for those on this forum for details).
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Old Jul 24, 09, 8:16 am
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Originally Posted by nswat View Post
That is great knowledge of flights, is this something openly available or are closed to industry. (the ability to see what seats are remaining on any given flight? if it is open info source, can you please provide the link/source
www.expertflyer.com

It is not for free, but it is a very useful tool for the frequent traveller and for me well worth the money.
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Old Jul 24, 09, 8:30 am
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Originally Posted by nswat View Post
That is great knowledge of flights, is this something openly available or are closed to industry. (the ability to see what seats are remaining on any given flight? if it is open info source, can you please provide the link/source
nahhh... this info is open source. The closed info is the prediction of loads and how much oversell LH has done. Its open to pretty much any LH employee with system access, even on the intranet. No, I don't have that access, but make an estimate based on experience, german school vacations, and the seatmap, all openly available. Once in a while a friend at LH gives me the official oversold estimate and it usually matches my estimate
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Old Jul 24, 09, 9:01 am
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Originally Posted by oliver2002 View Post
nahhh... this info is open source. The closed info is the prediction of loads and how much oversell LH has done. Its open to pretty much any LH employee with system access, even on the intranet. No, I don't have that access, but make an estimate based on experience, german school vacations, and the seatmap, all openly available. Once in a while a friend at LH gives me the official oversold estimate and it usually matches my estimate
^
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