Checking in for an LH "flight" operated by DB
#1
Original Poster
Join Date: Feb 2000
Location: Lake Oswego, OR
Programs: UA 1K 2MM, Marriott Lifetime Platinum, Hilton Diamond
Posts: 3,202
Checking in for an LH "flight" operated by DB
I am heading back to Cologne in late April and just booked a UA ticket which includes a segment on a DB ICE train from FRA to Cologne Hauptbahnhof (QKL). The train is listed with an LH flight number, in my particular case, "Lufthansa 6812, Operated by Deutsche Bahn AG." What's especially interesting is that booking my flight in this manner lowered my fare to FRA by approx $100 and also obviated the need to purchase a separate DB ticket to get to Cologne.
Having never previously booked a DB trip as part of a flight itinerary, let alone one associated with a UA E-ticket, I was wondering how I go about obtaining my DB boarding pass once I land in FRA. What type of credentials must I produce and what sort of entity do I seek out, DB or LH? I have the same question for my return trip, in which I will be taking an ICE train from Cologne Hauptbahnhof back to FRA, where I will be connecting to a UA flight to IAD.
As an aside, I was surprised to see that ual.com actually allowed me to pick a seat on the "LH fight." As you can see, in the following seat map, it shows rows ranging from 31 to 43, arranged in a 2x2 configuration:
http://members.aceweb.com/larryu/ima...Seat%20Map.jpg
I guess it must be a small train indeed to have so few rows.
Having never previously booked a DB trip as part of a flight itinerary, let alone one associated with a UA E-ticket, I was wondering how I go about obtaining my DB boarding pass once I land in FRA. What type of credentials must I produce and what sort of entity do I seek out, DB or LH? I have the same question for my return trip, in which I will be taking an ICE train from Cologne Hauptbahnhof back to FRA, where I will be connecting to a UA flight to IAD.
As an aside, I was surprised to see that ual.com actually allowed me to pick a seat on the "LH fight." As you can see, in the following seat map, it shows rows ranging from 31 to 43, arranged in a 2x2 configuration:
http://members.aceweb.com/larryu/ima...Seat%20Map.jpg
I guess it must be a small train indeed to have so few rows.
#2
Join Date: Aug 2006
Location: MUC (home), DUS (office), XXX (customer)
Programs: LH, AB, SPG, CC, Sixt, EC
Posts: 6,334
It's pretty easy. When you check in in the US, you will get your boarding pass for the second segment as well. It looks like a regular boarding pass and is your ticket on the train. You will even get miles for it. Your bags will read QKL via FRA but be careful. This means that you walk out of the Main Terminal and over to the "Fernbahnhof" (train station for long distance trains) On the left side, you will find a baggage belt where your bag will pop out. You have to carry it on the train yourself.
In Cologne main station (QKL) there is a LH check in terminal (staffed) in the downstairs area of track 10. (the side of the station that is furthest away from the Cathedral) They will issue your boarding passes for QKL-FRA and FRA-IAD. Unfortunately, you will have to schlep your bags on the train as well and you will be able to drop them off, once you have reached the train station at FRA airport, nearby the place where you have picked them up on the way over. You don't have to carry them all the way into the main terminal.
Enjoy the train ride. It's pretty different from what you are used to with Amtrack
In Cologne main station (QKL) there is a LH check in terminal (staffed) in the downstairs area of track 10. (the side of the station that is furthest away from the Cathedral) They will issue your boarding passes for QKL-FRA and FRA-IAD. Unfortunately, you will have to schlep your bags on the train as well and you will be able to drop them off, once you have reached the train station at FRA airport, nearby the place where you have picked them up on the way over. You don't have to carry them all the way into the main terminal.
Enjoy the train ride. It's pretty different from what you are used to with Amtrack
#3
Join Date: Oct 2008
Location: Frankfurt, Germany
Programs: LH, AF, IB, JJ, AT
Posts: 114
#4
Join Date: Aug 2006
Location: MUC (home), DUS (office), XXX (customer)
Programs: LH, AB, SPG, CC, Sixt, EC
Posts: 6,334
#5
Join Date: Feb 2001
Location: Wesseling, NRW, Germany
Programs: UA *S , MR LT Titanium, HH Diamond, Hertz PC
Posts: 3,940
Second that. Between FRA and Cologne the train is just the right method of transport. The new high-speed-track allows for a 300km/h ride (about 185 mph) and the LH trains only stop once between FRA and Cologne - you can even get off and on there if you are heading for Bonn as it's closer to that city.
Not done the train under LH-number since they have changed it a little (e.g. having everybody from C and Y in one coach again) and also offer a kind of porter-service to help you with your luggage to get on the train, but those ICE-trains are really nice and not as small as the seatmap make it look like - all LH passengers are seated in the same compartment that only makes up a tiny part of the whole train...
Greetings - Dirk
Not done the train under LH-number since they have changed it a little (e.g. having everybody from C and Y in one coach again) and also offer a kind of porter-service to help you with your luggage to get on the train, but those ICE-trains are really nice and not as small as the seatmap make it look like - all LH passengers are seated in the same compartment that only makes up a tiny part of the whole train...
Greetings - Dirk
#6
Join Date: Oct 2007
Location: Home sweet home
Programs: AA, LH FTL, BA, US, DL, UA, AF, Hilton, Priority Pass, Priority Club
Posts: 298
#7
Join Date: Aug 2006
Location: MUC (home), DUS (office), XXX (customer)
Programs: LH, AB, SPG, CC, Sixt, EC
Posts: 6,334
The Acela I'd take in the US, to the rest of US train travel, no thank you. Done that, been there, never ever again.
For New York - Washington it's actually doable. Unfortunately, with all the ATC delays in the New York area, flights are a little unreliable when it comes to timing and on such a route, it's easy to loose time... So why not the Acela...
Are we getting off topic?
For New York - Washington it's actually doable. Unfortunately, with all the ATC delays in the New York area, flights are a little unreliable when it comes to timing and on such a route, it's easy to loose time... So why not the Acela...
Are we getting off topic?
#8
Original Poster
Join Date: Feb 2000
Location: Lake Oswego, OR
Programs: UA 1K 2MM, Marriott Lifetime Platinum, Hilton Diamond
Posts: 3,202
It's pretty easy. When you check in in the US, you will get your boarding pass for the second segment as well. It looks like a regular boarding pass and is your ticket on the train. You will even get miles for it. Your bags will read QKL via FRA but be careful. This means that you walk out of the Main Terminal and over to the "Fernbahnhof" (train station for long distance trains) On the left side, you will find a baggage belt where your bag will pop out. You have to carry it on the train yourself.
In Cologne main station (QKL) there is a LH check in terminal (staffed) in the downstairs area of track 10. (the side of the station that is furthest away from the Cathedral) They will issue your boarding passes for QKL-FRA and FRA-IAD. Unfortunately, you will have to schlep your bags on the train as well and you will be able to drop them off, once you have reached the train station at FRA airport, nearby the place where you have picked them up on the way over. You don't have to carry them all the way into the main terminal.
Enjoy the train ride. It's pretty different from what you are used to with Amtrack
In Cologne main station (QKL) there is a LH check in terminal (staffed) in the downstairs area of track 10. (the side of the station that is furthest away from the Cathedral) They will issue your boarding passes for QKL-FRA and FRA-IAD. Unfortunately, you will have to schlep your bags on the train as well and you will be able to drop them off, once you have reached the train station at FRA airport, nearby the place where you have picked them up on the way over. You don't have to carry them all the way into the main terminal.
Enjoy the train ride. It's pretty different from what you are used to with Amtrack
You can read about some of my DB experiences right now. In the second chapter of my trip report, Fährting Around Frankfurt, I describe in vivid detail an interesting DB journey from Mainz to Cologne. My first mistake was that it was an IC train, not an ICE train. The second mistake involved accidentally poaching a first class compartment with my second class ticket. I guess that part of the trip actually worked out fairly well.
On my return journey back to FRA, it turned out that I had erroneously booked the train from Cologne Deutsch instead of Cologne Hbf. In addition, and this was somewhat the fault of DB personnel, I wound up getting on the wrong train. My friend in Leverkusen hates DB with a passion and I must confess her feelings seem to be justified based on my limited experience with their personnel at Cologne Hbf. Details about this particular DB experience will be described in the conclusion of my trip report, which I hope to complete sometime in the next day or so.
Not done the train under LH-number since they have changed it a little (e.g. having everybody from C and Y in one coach again) and also offer a kind of porter-service to help you with your luggage to get on the train, but those ICE-trains are really nice and not as small as the seatmap make it look like - all LH passengers are seated in the same compartment that only makes up a tiny part of the whole train...
Greetings - Dirk
#9
Join Date: Jul 2006
Posts: 242
#11
Join Date: Jul 2006
Posts: 242
I keep saying to the Train Managers they should go on a Lufthansa long distance flight sometimes so they can learn 'top notch' mobility service from an organization that is 50 years or so ahead of them when it comes to customer service. This knowledge transfer has to happen.
#12
Join Date: Jun 2006
Location: Houston, TX
Posts: 166
#13
FlyerTalk Evangelist
Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,167
However, this is again by far superior to Amtrak: The heavy southern accent I enjoyed last week was hardly bearable. At least Deutsche Bahn offers announcement in foreign languages. Some conductors on Amtrak trains do hardly have such command of English.
#14
Join Date: Oct 2007
Location: Home sweet home
Programs: AA, LH FTL, BA, US, DL, UA, AF, Hilton, Priority Pass, Priority Club
Posts: 298
I was trying to get in on that, but they're not hiring in my area