"Welcome" arrivals lounge in FRA
#361
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,501
First time flying UA business to FRA from SFO and then transiting for 3.5 hrs before going to BCN On LH Business.
Is it worth the time to go thru passport control & then back to get a decent bfast at the welcome lounge versus just hanging out at the LH business lounge? Is it a decent trot to the WL?
Will the LH BCN gate be in the same terminal as the UA flight? I will check the flightboard app to find out also.
Thanks in advance. 1st time lowly business flyer.
Is it worth the time to go thru passport control & then back to get a decent bfast at the welcome lounge versus just hanging out at the LH business lounge? Is it a decent trot to the WL?
Will the LH BCN gate be in the same terminal as the UA flight? I will check the flightboard app to find out also.
Thanks in advance. 1st time lowly business flyer.
Since you are connecting to BCN which is in Schengen, you will have to go through passport control in FRA anyway. The only extra thing is you will have to clear security after visiting the Welcome Lounge but there is prioriry security for Business/*G passengers. Your flight to BCN will depart from an A gate.
#363
Join Date: Jan 2003
Location: DEN
Programs: UA 1P-1MM, Marriott LT Titanium
Posts: 3,927
I decided against going through extra security to go to the Welcome lounge this trip and instead went to the Z Sen lounge. The showers at the SEN lounge are a bit smaller and I seem to remember more amenities in the Welcome lounge (SEN has shower gel only). There was also a short wait for a shower in the SEN lounge, and I have never waited for a shower at the Welcome lounge.
As for the breakfast question - in my case, I got to the SEN lounge at 11:00 and they were changing over from breakfast to lunch, so if you want a late breakfast, definitely go to the Welcome lounge.
As for the breakfast question - in my case, I got to the SEN lounge at 11:00 and they were changing over from breakfast to lunch, so if you want a late breakfast, definitely go to the Welcome lounge.
#364
Join Date: May 2009
Location: Phoenix
Programs: AA-Gold, Hilton-Gold, Hyatt - Platinum
Posts: 227
There are a lot of posts comparing the Senator lounge to the Welcome lounge, but what if you don't have Gold status?
I'm only Silver with US and flying business class PHX- DFW, DFW-FRA, then FRA-BCN with a 4 hour layover. Is the Welcome lounge worth the hike if the business lounge is your only other option? I'm thinking a shower is going to be very nice after leaving PHX at 7am.
Also not sure how long the walk is or what security is like at FRA if we go to the Welcome lounge and then try to find our flight to BCN.
I'm only Silver with US and flying business class PHX- DFW, DFW-FRA, then FRA-BCN with a 4 hour layover. Is the Welcome lounge worth the hike if the business lounge is your only other option? I'm thinking a shower is going to be very nice after leaving PHX at 7am.
Also not sure how long the walk is or what security is like at FRA if we go to the Welcome lounge and then try to find our flight to BCN.
#365
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
There are a lot of posts comparing the Senator lounge to the Welcome lounge, but what if you don't have Gold status?
I'm only Silver with US and flying business class PHX- DFW, DFW-FRA, then FRA-BCN with a 4 hour layover. Is the Welcome lounge worth the hike if the business lounge is your only other option? I'm thinking a shower is going to be very nice after leaving PHX at 7am.
Also not sure how long the walk is or what security is like at FRA if we go to the Welcome lounge and then try to find our flight to BCN.
I'm only Silver with US and flying business class PHX- DFW, DFW-FRA, then FRA-BCN with a 4 hour layover. Is the Welcome lounge worth the hike if the business lounge is your only other option? I'm thinking a shower is going to be very nice after leaving PHX at 7am.
Also not sure how long the walk is or what security is like at FRA if we go to the Welcome lounge and then try to find our flight to BCN.
Allow enough time to re-clear security for the flight to BCN, as security waiting times can (IME) vary greatly in FRA.
#366
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
I often arrive at the Welcome Lounge around 12:15 or so. They begrudgingly let me in, remind me multiple times that the lounge *closes* at 12:30, and then hover around me after I've showered and am upstairs eating. I find it's really annoying. This has definitely changed in the last year or so, and it seems to be related to a change in the service contractor that supplies the personnel (or that's my assumption since the symbols on their badges has changed).
Perhaps the disappearance of the ironing service was an omen...
#368
Join Date: Jul 2010
Location: BSL/FRA or PHL
Programs: LH Miles and More, DL SkyMiles, Bonvoy, Hilton
Posts: 2,335
It is Nice to hear. Despite the real and imagined enhancements, I find the Welcome Lounge to be a great facility, and well executed. It is very good for, as you say, "getting a grip on the jet lag before traveling on"...
#369
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,664
Did anyone try to ask them for the train schedule lately? I was very surprised that they told me they have no information when I asked about a year back. I took it for granted that being located almost next to the station and many customers undoubtly continuing by train, they would have the train schedule readily available.
HTB.
HTB.
#370
Join Date: May 2001
Location: HNL
Posts: 1,013
After reading through many pages of this tread, I'm still a bit confused on the "Process" to use the WL while awaiting a transfer. If I were headed to FRA, I'm sure I'd just go with the flow and figure it out, but I'm trying to pass along some concise instructions to my brother who has never taken an int'l flight before and is sure to be overwhelmed.
He arrives from IAD around 8:15 in the morning. He has a connection to Hanover departing 1:30pm. He will be traveling in C.
Upon arrival, does he
1) clear customs and immigration
2) collect and recheck bags to HAJ - or does he have to take bags with him to WL?
3) exit airside to WL
4) go back through security to connecting flight
Any help ordering the steps or filling in anything I'm missing would be most helpful, and specifics appreciated. Thanks!
He arrives from IAD around 8:15 in the morning. He has a connection to Hanover departing 1:30pm. He will be traveling in C.
Upon arrival, does he
1) clear customs and immigration
2) collect and recheck bags to HAJ - or does he have to take bags with him to WL?
3) exit airside to WL
4) go back through security to connecting flight
Any help ordering the steps or filling in anything I'm missing would be most helpful, and specifics appreciated. Thanks!
#371
Join Date: Mar 2013
Location: homeless 2.0
Programs: A3 Gold, LH FTL
Posts: 1,065
Sorry cant help in the rest, but if he is travelling in C than he can use the business lounges too that are definitely airside.
#372
Join Date: May 2001
Location: HNL
Posts: 1,013
I assumed after arriving in FRA from the US, he would have to clear customs and re-check bags. Not true?
#373
Join Date: Mar 2013
Location: homeless 2.0
Programs: A3 Gold, LH FTL
Posts: 1,065
Your brother can check the bags to HAJ, go through Schengen security at arrival in FRA, and walk through the customs at arrival in HAJ with his bags.
#374
Join Date: Jul 2008
Location: EDI, CGN, NYC
Programs: LH-SEN, DL-Platinum
Posts: 973
After reading through many pages of this tread, I'm still a bit confused on the "Process" to use the WL while awaiting a transfer. If I were headed to FRA, I'm sure I'd just go with the flow and figure it out, but I'm trying to pass along some concise instructions to my brother who has never taken an int'l flight before and is sure to be overwhelmed.
He arrives from IAD around 8:15 in the morning. He has a connection to Hanover departing 1:30pm. He will be traveling in C.
Upon arrival, does he
1) clear customs and immigration
2) collect and recheck bags to HAJ - or does he have to take bags with him to WL?
3) exit airside to WL
4) go back through security to connecting flight
Any help ordering the steps or filling in anything I'm missing would be most helpful, and specifics appreciated. Thanks!
He arrives from IAD around 8:15 in the morning. He has a connection to Hanover departing 1:30pm. He will be traveling in C.
Upon arrival, does he
1) clear customs and immigration
2) collect and recheck bags to HAJ - or does he have to take bags with him to WL?
3) exit airside to WL
4) go back through security to connecting flight
Any help ordering the steps or filling in anything I'm missing would be most helpful, and specifics appreciated. Thanks!
LH 419 will probably come into the Z gates, which means will clear immigration directly at the end of the Z wing. Then head downstairs, walk through baggage claim and through customs (without getting his luggage), then just following the signs to the Welcome Lounge, which is located near the airside exit to the B gates. After enjoying the WL, he can go back upstairs to his connecting flight, which will most likely leave from the A gates. He can even enjoy the business lounge near A13 if he leaves enough time.
Personally, I think the schlepp to the WL is worth it relative to the Business Lounge in Z. If he were *G and could use the Senator Lounge it would be a different story.
#375
Join Date: May 2001
Location: HNL
Posts: 1,013
kanor is right, his bags will be checked through to HAJ, so no worries about 2).
LH 419 will probably come into the Z gates, which means will clear immigration directly at the end of the Z wing. Then head downstairs, walk through baggage claim and through customs (without getting his luggage), then just following the signs to the Welcome Lounge, which is located near the airside exit to the B gates. After enjoying the WL, he can go back upstairs to his connecting flight, which will most likely leave from the A gates. He can even enjoy the business lounge near A13 if he leaves enough time.
Personally, I think the schlepp to the WL is worth it relative to the Business Lounge in Z. If he were *G and could use the Senator Lounge it would be a different story.
LH 419 will probably come into the Z gates, which means will clear immigration directly at the end of the Z wing. Then head downstairs, walk through baggage claim and through customs (without getting his luggage), then just following the signs to the Welcome Lounge, which is located near the airside exit to the B gates. After enjoying the WL, he can go back upstairs to his connecting flight, which will most likely leave from the A gates. He can even enjoy the business lounge near A13 if he leaves enough time.
Personally, I think the schlepp to the WL is worth it relative to the Business Lounge in Z. If he were *G and could use the Senator Lounge it would be a different story.