No more FCT access for connecting passengers? [This policy is not in place!]
Apr 14, 2009, 3:25 pm
#541
Join Date: Oct 2004
Programs: Aeroplan, Delta, Starwood, Fairmount
Posts: 2,312
So true. 
I was really pissed off a couple times with the FCT, when it was so overcrowded. But I'm probably not one of those most important customers, unlike the once-in-a-lifetime flyers travelling on awards and were in the FCT for hours and hours to maximize their first experience.
I was really pissed off a couple times with the FCT, when it was so overcrowded. But I'm probably not one of those most important customers, unlike the once-in-a-lifetime flyers travelling on awards and were in the FCT for hours and hours to maximize their first experience. 
Last edited by Yukonprince; Apr 15, 2009 at 3:31 am
Apr 15, 2009, 9:11 am
#542
Join Date: Dec 2005
Location: FRA
Programs: LH, Avis, Hyatt, ...
Posts: 4,213
If you follow the questions about this over time in this board you will find many, who use the words "maximize my F experience" and ask questions like "should I better take a later connection in order to check out the FCT in all details". Easily to understand (hopefully) that for us frequent flyers this paints a virtual picture in mind.
Apr 15, 2009, 12:40 pm
#543
Join Date: Dec 2005
Location: FRA
Programs: LH, Avis, Hyatt, ...
Posts: 4,213
Apr 15, 2009, 12:58 pm
#544
Join Date: Dec 2000
Programs: AA Platinum 1MM, AC SE*100k, Hilton Diamond, Marriott Gold, SPG Gold
Posts: 2,353
Apr 16, 2009, 6:52 am
#545
Join Date: Oct 2004
Programs: Aeroplan, Delta, Starwood, Fairmount
Posts: 2,312
If you follow the questions about this over time in this board you will find many, who use the words "maximize my F experience" and ask questions like "should I better take a later connection in order to check out the FCT in all details". Easily to understand (hopefully) that for us frequent flyers this paints a virtual picture in mind.
Apr 16, 2009, 7:10 am
#546
Join Date: Aug 2003
Location: The old Europe
Programs: LH, AF, AB, SQ
Posts: 206
If "they" (the award users, longtime-loungers or whoever) fullfill the requirements "they" should be perfectly permitted to use the terminal. No problem. They are paying pax as well. Relax.
Why should we separate "us, the good frequent flyers" and these guys? Just be tolerant. If it gets too crowded you can use other lounges. And you will know where to find them. If the FCT gets constantly too small LH might expand it. They seem to do a lot of lounge investments these days.
On the other hand: Milking everything to the limit is never a good way to enjoy goodies. I just remembered LH's gate buffets back then when serious business guys would literally fill their pockets with free candy bars.
Why should we separate "us, the good frequent flyers" and these guys? Just be tolerant. If it gets too crowded you can use other lounges. And you will know where to find them. If the FCT gets constantly too small LH might expand it. They seem to do a lot of lounge investments these days.
On the other hand: Milking everything to the limit is never a good way to enjoy goodies. I just remembered LH's gate buffets back then when serious business guys would literally fill their pockets with free candy bars.
Apr 16, 2009, 7:16 am
#547
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
Apr 16, 2009, 7:41 am
#548
Join Date: Dec 2004
Location: SZG
Posts: 3,936
If the FCT gets constantly too small LH might expand it. They seem to do a lot of lounge investments these days
On the other hand: Milking everything to the limit is never a good way to enjoy goodies.
i hereby invite you to join me on an LH flight of your choice with preflight FCT usage so you can experience what LH is capable of in terms of customer service if your name isnt weero...
i feel very well taken care of in FRA... mostly...
Apr 16, 2009, 8:01 am
#549
Join Date: Aug 2003
Location: The old Europe
Programs: LH, AF, AB, SQ
Posts: 206
so someone who constantly buys F and/or C fares is supposed to move out of the way so that a F award connection pax can use the FCT?! what have you been smoking!?
If people -aside from the novelty factor- keep on prefering the FCT over lounges LH should start to think about what people get there that they don't get elsewhere. And that might be the apron car service for example.
Apr 16, 2009, 8:03 am
#550
Join Date: Jun 2006
Location: INN
Posts: 2,907
FYI on my last visits the FCT was pretty empty and the FCL B solidly filled. So maybe thing are balancing out now. Maybe there's actually enough space for both the high spenders and the award users now
And I must admit that at least in the morning I'm just as fine with the Welcome lounge as with any FCL, especially if that means I can avoid re-clearing security.
And I must admit that at least in the morning I'm just as fine with the Welcome lounge as with any FCL, especially if that means I can avoid re-clearing security.
Apr 16, 2009, 8:20 am
#551
Join Date: Dec 2005
Location: FRA
Programs: LH, Avis, Hyatt, ...
Posts: 4,213
Anyway, the title of this thread has become history anyway. Pax have the choice now and most pax will be intelligent enough to make their best choice between FCLs and FCT.
Apr 16, 2009, 9:35 am
#552
Join Date: Aug 2003
Location: The old Europe
Programs: LH, AF, AB, SQ
Posts: 206
I have reduced my lounge visits very much. First point I'm not travelling "that much" in first for the time being but second I even switch airports if the waiting time for the next flight gets too long. Typically at FRA I'll connect on high speed trains to the rhine area now and I can arrive and leave just when I want. There are so many trains to chose from. So right now I'm not taking anybodies most needed FCT space away. Enjoy it guys.
Enjoy it guys.
Apr 17, 2009, 5:52 pm
#553
Join Date: Sep 2007
Location: HNL/SMF/IAD
Programs: Mostly Mileage Plus (UGS) + AAdvantage (Gold)
Posts: 386
Hello,
i can confirm that you can get access to the FCT again when you have a connection flight but it is really not so easy.
We arrived yesterday from HKG in F at C16. It is now really quite a walk from the gate to the FCT Terminal as the transfer service is stopped.
Funny enough we were send from the First CI Staff at Terminal A along the road (pretty dangerous walk) straight to the terminal.
i can confirm that you can get access to the FCT again when you have a connection flight but it is really not so easy.
We arrived yesterday from HKG in F at C16. It is now really quite a walk from the gate to the FCT Terminal as the transfer service is stopped.
Funny enough we were send from the First CI Staff at Terminal A along the road (pretty dangerous walk) straight to the terminal.
Was your ongoing flight in LH intra-Europe C or LH international F?
Apr 18, 2009, 2:33 am
#554
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
Which raises the question why you then did fall for it !
I do not yet get the subtleties of this plan .. after all, I am weero. This will not provide the spiritual experience to see the word through other eyes .
!
i hereby invite you to join me on an LH flight of your choice with preflight FCT usage so you can experience what LH is capable of in terms of customer service if your name isnt weero... ..
..
.
Apr 18, 2009, 3:36 am
#555
Join Date: Dec 2005
Programs: OW Emerald, *A Gold
Posts: 6,913
Dear fellow FTers,
As LH changed their minds and allows connecting passengers to use the FCT again, this thread is of no use anymore and the thread title kind of misleading.
Therefore I'll close this thread now. Please feel free to discuss your issues with the FCT and the FCLs in one of the various threads on this topic.
Have a nice day,
totti
M&M moderator
As LH changed their minds and allows connecting passengers to use the FCT again, this thread is of no use anymore and the thread title kind of misleading.
Therefore I'll close this thread now. Please feel free to discuss your issues with the FCT and the FCLs in one of the various threads on this topic.
Have a nice day,
totti
M&M moderator