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Old Jul 29, 2013, 5:44 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: supine
Do I have entitlement to access the First Class Terminal (FCT) in FRA?
- Yes, if you are departing from FRA on a flight operated by LH/LX/OS, and at least one of the following is true:
  • The class of service on your departing flight from FRA is F.
  • You have arrived on a confirmed F segment on LH or LX metal, on the same day, even if the ticket of that F segment is different from the ticket of the segment from FRA.
  • You will be departing on a confirmed F segment on LH or LX metal, on the same day from a connecting station, and the ticket of that F segment is the same ticket as the segment from FRA. Separate tickets means you are not entitled to FCT access.
  • You hold HON status.
  • You are invited as a guest by someone who meets the above criteria, and you meet the requirements of a guest as discussed later in this FAQ.


But the LH website contradicts the above:"Access to the First Class Terminal at Frankfurt Airport is only possible with a confirmed same-day departing First Class flight on Lufthansa or SWISS. HON Circle Members may access the First Class Terminal with a same-day departing flight on Lufthansa, SWISS or Austrian Airlines. Access to the First Class Terminal is not permitted for arriving passengers."

- The above has been on the web site for some time, and does not appear to be the actual policy, as many here attest from personal experience.

What are the opening times of the FCT?
- 0530 to 2200 daily

Where is it located?
- About 200 metres to the west of Terminal 1

If arriving in FRA on a LH operated flight in F, will I get a car transfer from the arriving flight?
- Ordinarily, no. However, if you hold HON status, you're arriving / departing from an apron position and your onward flight is operated by LH / LX / OS, LH aims to send a car to meet you from your arriving aircraft. See for more info. NB If you do get the car service on arrival, you will be driven to the main arrivals area and not the FCT, as this does not offer immigration and customs facilities for inbound passengers.

How do I get to the FCT in FRA?
- The First Class Terminal at Frankfurt is located close to Terminal 1. You can reach it by car via the access road to Terminal 1: the entrance to the First Class Terminal is off this road, approximately 200 metres before you get to Terminal 1. When arriving on public transport, the First Class Terminal is only a few minutes’ walk from Terminal 1.

Locations of Lufthansa lounges at Frankfurt Airport

The FCT is a departure terminal/lounge and is not meant for transfer pax. Transfer pax can use the FCLs located in the main terminal building which offer the same amenities as the FCT. There is no transfer or shuttle to the FCT. You can walk to the FCT, though.

If on departure level take the escalator down to arrival, walk out of the terminal and turn left. You will pass the bus shuttles to the airport hotels and taxis. Cross the street - whilst waking under the access road above to departures - you will see taxi divers' coffee shop to the right - and more taxis parked to your left. You will see the First Class Terminal across the street. Cross the street in front of the coffee shop, turn right and the First Class Terminal is on your left. Go through the automatic doors and take the elevator to the main reception area.

Pictorial guide may be found here.

If the FCT is not meant to be a transfer lounge then why do some people use it as such?
- Aside from the experience, there are practical reasons for you to consider using the FCT for a connection:
  • If you have a long layover, the FCT will be less crowded than the FCL B (but more crowded than the even newer FCL A by A13).
  • If your connection requires clearing passport controls, it is faster to do it at the FCT where you will surrender your passport upon admittance and get it back moments before you are driven to your plane. Presumably if immigration has questions they will deal with it while you are lounging in the FCT versus waiting until you depart for your plane. Note that permanent residents of the USA who are heading back to the USA from FRA or a connecting airport should also surrender their green card, but gently but firmly request it be returned quickly. The German immigration people don't need your green card, and LH only needs it to enter into the passenger record, so there is no reason why your personal assistant cannot return it to you soon after.
  • You do not have to waste time walking from the FCL to a gate position that is potentially more distant from the lounge than your arriving gate, or worse yet, is actually a bus to a plane parked at an apron position in the middle of the tarmac. You will leave the FCT after boarding starts and a driver will take you to the plane wherever it is.
  • If your plane is parked at a jetway, you will be whisked to the front of the line of pax boarding in the jetway, saving even more time.
  • If your connection requires going through security, you are guaranteed to have a much faster and gentler screening at the FCT than going through security in the main terminals, and if you are carrying valuables, the FCT checkpoint eliminates all angst about theft or forgetting them.


How many guests am I permitted in the FCT?
- One, assuming a lower cabin class and that they will be travelling on the same flight as you. If they also are confirmed to travel in F, they too will be entitled to a guest, meeting the same criteria
- Anyone with a confirmed segment in F is also entitled to bring in their spouse/partner and/or children, provided they are departing on the same flight, irrespective of the cabin class they are travelling in

I’m arriving on LH/LX/OS C and departing TG/SQ/etc. F, do I get in to the F terminal?
- No, but you will have access LH Senator (Star Alliance Gold) Lounges which are designated as First Class Lounges for Star Alliance carriers.

I'm arriving on TG/SQ/etc. F and departing on LH, Swiss, Austrian C do I get in to the FCT?
- Not unless you hold HON status, otherwise you will have access LH Business Lounges unlesss you hold Star Alliance Gold status and access to LH Senator (Star Alliance Gold) Lounges. Certain airlines (e.g. SQ) have arrangements for arriving F passengers to access LH Senator Lounges regardless of their status.

I’m arriving on any carrier in any cabin class and departing same day on LH/LX F do I get in to the FCT?
- Yes.

I'm arriving on LH / LX F and departing same day on another carrier in any cabin class, will I have access to the FCT?
- Yes, if your onward flight is operated by LH, Swiss or Austrian Airlines Group. Otherwise, you will only have access to the LH First Class Lounges or (if eligible) the lounge of the airline operating your onward flight.

What is the minimum connect time between flights in order to use the FCT?
- 90 mins is recommended, however some have observed that 60 mins is acceptable, while others still have got away with just 20 mins. Bear in mind, if in transit, that you will need to factor in the time between arrival and departure

Do I need to tip the staff in the FCT?
- According to LH policy, FCT staff are not allowed to accept gratuities.

What's the food like in the FCT?
- Well above the standard of anything you might expect from any airline in the air, a cut above lounge food of any other airline and equivalent to a smart restaurant in any major city

VAT Refund
- Yes, but there is a $75 trip fee and CC refund only.

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The FRA F/HON First Class Terminal FCT FAQ

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Old Apr 20, 2018, 10:58 am
  #4171  
 
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An internal circular to all LH group "lounge dragons" states that the "no FCL/FCT access if travel is on seperate tickets" rule has to be enforced from now on.

This means that a combination of FRA-ZRH or FRA-MUC (in Y/J) and MUC/ZRH-wherever in F only gives FCL/FCT access in FRA if both flights are on the same ticket. If FRA-MUC/ZRH is on a separate ticket, no FCL/FCT in FRA will be granted (and similar cases involving ZRH, MUC and FRA).
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Old Apr 20, 2018, 12:20 pm
  #4172  
 
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I enjoy as much as the next guy (maybe even more) interpreting rules and contracts (and I will be one of the first to admit that the language that LH uses in this case (and other matters) isn't crystal clear) but may I, just for a second, suggest that nothing good to passengers looking to use the FCT will come out of extending this discussion further? There are now dozens of posts about these nuances to inform readers and I think that it's best to just leave it be.
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Old Apr 20, 2018, 12:37 pm
  #4173  
 
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Originally Posted by NYC1
I enjoy as much as the next guy (maybe even more) interpreting rules and contracts (and I will be one of the first to admit that the language that LH uses in this case (and other matters) isn't crystal clear) but may I, just for a second, suggest that nothing good to passengers looking to use the FCT will come out of extending this discussion further? There are now dozens of posts about these nuances to inform readers and I think that it's best to just leave it be.
The instruction to apply the „one ticket rule“ is just hot off the press and some people may be interested. Too bad that you are not.
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Old Apr 20, 2018, 9:46 pm
  #4174  
 
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I booked a flight with Swiss CDG - ZRH - PEK on F. Night in ZRH. Do I have access to FCL in CDG? If so, which lounge? Thanks
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Old Apr 20, 2018, 11:39 pm
  #4175  
 
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Originally Posted by milka2010
I booked a flight with Swiss CDG - ZRH - PEK on F. Night in ZRH. Do I have access to FCL in CDG? If so, which lounge? Thanks
No access, as your F flight is not on the same day.
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Old Apr 20, 2018, 11:43 pm
  #4176  
 
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Originally Posted by milka2010
I booked a flight with Swiss CDG - ZRH - PEK on F. Night in ZRH. Do I have access to FCL in CDG? If so, which lounge? Thanks
there is no Star Alliance FCL in CDG
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Old Apr 21, 2018, 12:56 am
  #4177  
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Originally Posted by milka2010
I booked a flight with Swiss CDG - ZRH - PEK on F. Night in ZRH. Do I have access to FCL in CDG? If so, which lounge? Thanks
Just a *A lounge in CDG, no F lounge but F lounge is for same day departure anyway.

LX F lounge at A or E before departure to PEK, check in at F lounge A & they will drive you to the better E lounge.
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Old Apr 21, 2018, 12:58 am
  #4178  
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Originally Posted by worldclubber


The instruction to apply the „one ticket rule“ is just hot off the press and some people may be interested.
Yes, this is a forum & a lot of people primarily review the latest posts, LH policy can change.
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Old Apr 21, 2018, 1:03 am
  #4179  
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Originally Posted by worldclubber
An internal circular to all LH group "lounge dragons" states that the "no FCL/FCT access if travel is on seperate tickets" rule has to be enforced from now on.

This means that a combination of FRA-ZRH or FRA-MUC (in Y/J) and MUC/ZRH-wherever in F only gives FCL/FCT access in FRA if both flights are on the same ticket. If FRA-MUC/ZRH is on a separate ticket, no FCL/FCT in FRA will be granted (and similar cases involving ZRH, MUC and FRA).
Thats basically what they were saying to me in FCT earlier this week.
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Old Apr 21, 2018, 2:50 am
  #4180  
 
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Originally Posted by chris63
Just a *A lounge in CDG, no F lounge but F lounge is for same day departure anyway.
There is an F section of the *A lounge upstairs from the regular lounge, but the poster won‘t have access. It is actually a fairly nice lounge, with a better view than the regular *A lounge, which is fine, too.

It is just the SEN lounge at CDG which is abominable.
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Old Apr 21, 2018, 3:55 am
  #4181  
 
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Originally Posted by worldclubber
An internal circular to all LH group "lounge dragons" states that the "no FCL/FCT access if travel is on seperate tickets" rule has to be enforced from now on.

This means that a combination of FRA-ZRH or FRA-MUC (in Y/J) and MUC/ZRH-wherever in F only gives FCL/FCT access in FRA if both flights are on the same ticket. If FRA-MUC/ZRH is on a separate ticket, no FCL/FCT in FRA will be granted (and similar cases involving ZRH, MUC and FRA).
LH/LX F pax arriving will still have FCL access anyhow. FCT is another thing.
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Old Apr 21, 2018, 4:04 am
  #4182  
 
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Originally Posted by miamiflyer8
LH/LX F pax arriving will still have FCL access anyhow. FCT is another thing.
That‘s a completely different issue.
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Old Apr 21, 2018, 11:31 am
  #4183  
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Originally Posted by miamiflyer8
LH/LX F pax arriving will still have FCL access anyhow. FCT is another thing.
Indeed they are welcome to use FCL as an arrival lounge, transfer perks such as car for a connecting flight are for same ticket connections.
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Old Apr 21, 2018, 2:05 pm
  #4184  
 
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At MUC, LH now drives all F pax from the arriving F flight (parked at gate positions) to the FCL or exit, at least on the A380 flights from HKG and LAX. Not sure if that’s new or A380 exclusive but I never had that arriving in F at MUC previously (it’s been 6 months or so though).

That’s much more of a highlight than walking 20mins and potentially queuing for border control and dealing with the elements at FRA just to go to the FCT.

FRA/FCT is getting less appealing with new rules (even if they don’t affect me) and better aircraft based at MUC.
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Old Apr 21, 2018, 3:13 pm
  #4185  
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Originally Posted by vantage03
At MUC, LH now drives all F pax from the arriving F flight (parked at gate positions) to the FCL or exit, at least on the A380 flights from HKG and LAX. Not sure if that’s new or A380 exclusive but I never had that arriving in F at MUC previously (it’s been 6 months or so
Wow, that is new, thanks for sharing

Driven if you arrive at Satelite to FCL main terminal or exit ?
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