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Old Jul 29, 2013, 5:44 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: supine
Do I have entitlement to access the First Class Terminal (FCT) in FRA?
- Yes, if you are departing from FRA on a flight operated by LH/LX/OS, and at least one of the following is true:
  • The class of service on your departing flight from FRA is F.
  • You have arrived on a confirmed F segment on LH or LX metal, on the same day, even if the ticket of that F segment is different from the ticket of the segment from FRA.
  • You will be departing on a confirmed F segment on LH or LX metal, on the same day from a connecting station, and the ticket of that F segment is the same ticket as the segment from FRA. Separate tickets means you are not entitled to FCT access.
  • You hold HON status.
  • You are invited as a guest by someone who meets the above criteria, and you meet the requirements of a guest as discussed later in this FAQ.


But the LH website contradicts the above:"Access to the First Class Terminal at Frankfurt Airport is only possible with a confirmed same-day departing First Class flight on Lufthansa or SWISS. HON Circle Members may access the First Class Terminal with a same-day departing flight on Lufthansa, SWISS or Austrian Airlines. Access to the First Class Terminal is not permitted for arriving passengers."

- The above has been on the web site for some time, and does not appear to be the actual policy, as many here attest from personal experience.

What are the opening times of the FCT?
- 0530 to 2200 daily

Where is it located?
- About 200 metres to the west of Terminal 1

If arriving in FRA on a LH operated flight in F, will I get a car transfer from the arriving flight?
- Ordinarily, no. However, if you hold HON status, you're arriving / departing from an apron position and your onward flight is operated by LH / LX / OS, LH aims to send a car to meet you from your arriving aircraft. See for more info. NB If you do get the car service on arrival, you will be driven to the main arrivals area and not the FCT, as this does not offer immigration and customs facilities for inbound passengers.

How do I get to the FCT in FRA?
- The First Class Terminal at Frankfurt is located close to Terminal 1. You can reach it by car via the access road to Terminal 1: the entrance to the First Class Terminal is off this road, approximately 200 metres before you get to Terminal 1. When arriving on public transport, the First Class Terminal is only a few minutes’ walk from Terminal 1.

Locations of Lufthansa lounges at Frankfurt Airport

The FCT is a departure terminal/lounge and is not meant for transfer pax. Transfer pax can use the FCLs located in the main terminal building which offer the same amenities as the FCT. There is no transfer or shuttle to the FCT. You can walk to the FCT, though.

If on departure level take the escalator down to arrival, walk out of the terminal and turn left. You will pass the bus shuttles to the airport hotels and taxis. Cross the street - whilst waking under the access road above to departures - you will see taxi divers' coffee shop to the right - and more taxis parked to your left. You will see the First Class Terminal across the street. Cross the street in front of the coffee shop, turn right and the First Class Terminal is on your left. Go through the automatic doors and take the elevator to the main reception area.

Pictorial guide may be found here.

If the FCT is not meant to be a transfer lounge then why do some people use it as such?
- Aside from the experience, there are practical reasons for you to consider using the FCT for a connection:
  • If you have a long layover, the FCT will be less crowded than the FCL B (but more crowded than the even newer FCL A by A13).
  • If your connection requires clearing passport controls, it is faster to do it at the FCT where you will surrender your passport upon admittance and get it back moments before you are driven to your plane. Presumably if immigration has questions they will deal with it while you are lounging in the FCT versus waiting until you depart for your plane. Note that permanent residents of the USA who are heading back to the USA from FRA or a connecting airport should also surrender their green card, but gently but firmly request it be returned quickly. The German immigration people don't need your green card, and LH only needs it to enter into the passenger record, so there is no reason why your personal assistant cannot return it to you soon after.
  • You do not have to waste time walking from the FCL to a gate position that is potentially more distant from the lounge than your arriving gate, or worse yet, is actually a bus to a plane parked at an apron position in the middle of the tarmac. You will leave the FCT after boarding starts and a driver will take you to the plane wherever it is.
  • If your plane is parked at a jetway, you will be whisked to the front of the line of pax boarding in the jetway, saving even more time.
  • If your connection requires going through security, you are guaranteed to have a much faster and gentler screening at the FCT than going through security in the main terminals, and if you are carrying valuables, the FCT checkpoint eliminates all angst about theft or forgetting them.


How many guests am I permitted in the FCT?
- One, assuming a lower cabin class and that they will be travelling on the same flight as you. If they also are confirmed to travel in F, they too will be entitled to a guest, meeting the same criteria
- Anyone with a confirmed segment in F is also entitled to bring in their spouse/partner and/or children, provided they are departing on the same flight, irrespective of the cabin class they are travelling in

I’m arriving on LH/LX/OS C and departing TG/SQ/etc. F, do I get in to the F terminal?
- No, but you will have access LH Senator (Star Alliance Gold) Lounges which are designated as First Class Lounges for Star Alliance carriers.

I'm arriving on TG/SQ/etc. F and departing on LH, Swiss, Austrian C do I get in to the FCT?
- Not unless you hold HON status, otherwise you will have access LH Business Lounges unlesss you hold Star Alliance Gold status and access to LH Senator (Star Alliance Gold) Lounges. Certain airlines (e.g. SQ) have arrangements for arriving F passengers to access LH Senator Lounges regardless of their status.

I’m arriving on any carrier in any cabin class and departing same day on LH/LX F do I get in to the FCT?
- Yes.

I'm arriving on LH / LX F and departing same day on another carrier in any cabin class, will I have access to the FCT?
- Yes, if your onward flight is operated by LH, Swiss or Austrian Airlines Group. Otherwise, you will only have access to the LH First Class Lounges or (if eligible) the lounge of the airline operating your onward flight.

What is the minimum connect time between flights in order to use the FCT?
- 90 mins is recommended, however some have observed that 60 mins is acceptable, while others still have got away with just 20 mins. Bear in mind, if in transit, that you will need to factor in the time between arrival and departure

Do I need to tip the staff in the FCT?
- According to LH policy, FCT staff are not allowed to accept gratuities.

What's the food like in the FCT?
- Well above the standard of anything you might expect from any airline in the air, a cut above lounge food of any other airline and equivalent to a smart restaurant in any major city

VAT Refund
- Yes, but there is a $75 trip fee and CC refund only.

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The FRA F/HON First Class Terminal FCT FAQ

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Old Apr 23, 2018, 7:43 am
  #4201  
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Originally Posted by worldclubber
No problem as long as the connecting flights is on the same ticket and a LH flight number (operated by the whoever). Enjoy!
Even with a separate ticket connection, I have not been denied entry to the FCT. Most recently in January.
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Old Apr 23, 2018, 7:47 am
  #4202  
 
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Originally Posted by worldclubber


No problem as long as the connecting flights is on the same ticket and a LH flight number (operated by the whoever). Enjoy!
true in this case but actually the operating Airlines matters - e.g. they would not drive you to a SQ flight even with an LH flt no
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Old Apr 23, 2018, 7:47 am
  #4203  
 
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Originally Posted by SFO777
Even with a separate ticket connection, I have not been denied entry to the FCT. Most recently in January.
apparently they are recently enforcing this rule
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Old Apr 23, 2018, 9:18 am
  #4204  
 
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Arriving FRA flight pickup to FCT

Hi all, I was wondering if
1. Does your arriving flight need to be on LH or *A for there to be pick-up?
2. Does it also have to be on the same ticket?

flying from CDG to FRA and need to book a separate ticket but AF prices are lower. Onward to US on LH F.
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Old Apr 23, 2018, 9:33 am
  #4205  
 
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Originally Posted by daumueller
true in this case but actually the operating Airlines matters - e.g. they would not drive you to a SQ flight even with an LH flt no
Sorry, I was a bit imprecise: What matters is whether it is a codeshare or a wetlease.

FRA-SIN on SQ would have an SQ and an LH flight number and is a codeshare, i.e. no limo ride to the plane.

FRA-FLR is a wetlease on behalf of LH and does not have an Air Dolomiti flight number. Air Dolomiti also does not sell this flight directly. So it is treated like a LH flight and you will get full LH benefits, just like on some of the other FRA-FLR flights that are operated by LH City Line on behalf of LH.
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Old Apr 23, 2018, 9:34 am
  #4206  
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Originally Posted by ShyMike
Hi all, I was wondering if
1. Does your arriving flight need to be on LH or *A for there to be pick-up?
2. Does it also have to be on the same ticket?

flying from CDG to FRA and need to book a separate ticket but AF prices are lower. Onward to US on LH F.
There is no pick up to FCT, it’s a stand alone departure terminal.

If you chose to arrive in FRA on AF, just walk to the FCT & use it as a departure terminal on a LH group same day F ticket.
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Old Apr 23, 2018, 9:35 am
  #4207  
 
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Originally Posted by ShyMike
Hi all, I was wondering if
1. Does your arriving flight need to be on LH or *A for there to be pick-up?
2. Does it also have to be on the same ticket?

flying from CDG to FRA and need to book a separate ticket but AF prices are lower. Onward to US on LH F.
You would only get pick-up if it is on the same ticket and if your plane from CDG arrives at an apron position. And, the car cannot take you directly to the FCT, but only to the main terminal.

Last edited by worldclubber; Apr 23, 2018 at 9:36 am Reason: chris63 beat me by a few seconds ;)
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Old Apr 23, 2018, 9:58 am
  #4208  
 
Join Date: Aug 2013
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Originally Posted by worldclubber
You would only get pick-up if it is on the same ticket and if your plane from CDG arrives at an apron position. And, the car cannot take you directly to the FCT, but only to the main terminal.
Thanks. I may just stick with LH if only because I would rather not have to deal with the strike.
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Old Apr 26, 2018, 6:50 am
  #4209  
 
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Just returned JNB-FRA in F connecting FRA-SEA in C. Only 4 hour layover, so went to the A-FCL rather than FCT. At 6am, the A-FCL was empty. Interestingly though, the person at the A FCL suggested I walk over to the FCT since "it would provide a nicer experience"! They called over saying I was coming and I was warmly greeted there. So apparently, they are now actively using FCT as a transfer lounge if you have a longer layover. And even when onward flight is in C and not F. Nice ride in the Porsche Panamera to the plane!
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Old Apr 26, 2018, 7:02 am
  #4210  
 
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Originally Posted by blueman2
Just returned JNB-FRA in F connecting FRA-SEA in C. Only 4 hour layover, so went to the A-FCL rather than FCT. At 6am, the A-FCL was empty. Interestingly though, the person at the A FCL suggested I walk over to the FCT since "it would provide a nicer experience"! They called over saying I was coming and I was warmly greeted there. So apparently, they are now actively using FCT as a transfer lounge if you have a longer layover. And even when onward flight is in C and not F. Nice ride in the Porsche Panamera to the plane!
I had the same experience last year, although later at night, when I was the single guest. "You're welcome to stay here in FCL-A, but you'll have a better experience in the FCT. It's only a short walk."
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Old Apr 26, 2018, 7:16 am
  #4211  
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Originally Posted by ShyMike
Thanks. I may just stick with LH if only because I would rather not have to deal with the strike.
I wouldn't. AF is a far better experience both on the ground and in the air, especially if you are flying the 77W.
And I wouldn't worry about the strike at all. It's a big fat nothing-burger if you are in F.
A colleague was booked in AF First last week from CPH-CDG-SFO. Turned out to be a strike day and his AF flights were cancelled.
AF gave him a choice of LH First or LX First. He opted for LX First.
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Old Apr 26, 2018, 7:19 am
  #4212  
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Originally Posted by daumueller
apparently they are recently enforcing this rule
Interesting. Although I find it hard to believe that they are going to deny any F pax entry and tell them to walk back to the main terminal.
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Old Apr 26, 2018, 8:15 am
  #4213  
 
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Originally Posted by SFO777
I wouldn't. AF is a far better experience both on the ground and in the air, especially if you are flying the 77W.
And I wouldn't worry about the strike at all. It's a big fat nothing-burger if you are in F.
A colleague was booked in AF First last week from CPH-CDG-SFO. Turned out to be a strike day and his AF flights were cancelled.
AF gave him a choice of LH First or LX First. He opted for LX First.
Only if there is an airline strike, but France seems to also experience a fairly high number of ATC strikes, ground staff strikes, etc. that will limit the possibilities for rebooking the pax.
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Old Apr 26, 2018, 8:16 am
  #4214  
 
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Originally Posted by SFO777
Interesting. Although I find it hard to believe that they are going to deny any F pax entry and tell them to walk back to the main terminal.
The memo says that this is exactly what they are supposed to doing. However, the situation will hardly affect any "normal" F-pax, who travel on one ticket anyway.
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Old May 4, 2018, 12:12 pm
  #4215  
 
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Any idea whether the LHR-FRA flights typically arrive at remote stands? Of course in F I prefer if yes
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