raji

Which route/airline did you book and which class?
DEL-BER , LH in bus class ( I)

How many pax and how many award miles?
2 Pax , 73000 miles for first ticket , 36500 for second ( as companion award), Taxes 46 USD pp

​​​​​​How many days/weeks/months did you book in advance?
5 months

​​​​​​Have you been able to book your preferred dates of travel?
yes

​​​​​​Were you happy with the award booking procedure (e.g. online/by phone)?
Online , yes happy

​​​​​​How often did you have to check/call until you got the seats?
2-3 times checked online

oliver2002

Which route/airline did you book and which class?
FRA DTW LH business (I)
How many pax and how many award miles?
2 Pax, (1 Adult and Child) 56+42k miles plus 390€ fees per person
​​​​​​How many days/weeks/months did you book in advance?
20 Days
​​​​​​Have you been able to book your preferred dates of travel?
yes

​​​​​​Were you happy with the award booking procedure (e.g. online/by phone)?
Yes happy, called German SEN line, immediate pick up, requested SEN WL and got the booking confirmed and issued, requested seats and child meal within 10 min.

​​​​​​How often did you have to check/call until you got the seats?
First call, saw that D was available and SEN WL would clear.

enelym1978

Which route/airline did you book and which class?
2 one-way tickets
1) ZRH-IST-KUL in I with TK
2) KUL-IST-FRA-GVA in I all TK except FRA-GVA with LX

How many pax and how many award miles?
1 pax
1) 71,000 miles + CHF 299.30
2) 71,000 miles + 1786 MYR (ca. 388CHF).

​​​​​​How many days/weeks/months did you book in advance?
6 months

​​​​​​Have you been able to book your preferred dates of travel?
No, the outbound flight had to be one day later due to no availability on the initial date.

​​​​​​Were you happy with the award booking procedure (e.g. online/by phone)?
Online, kinda happy, I would have preferred being able to book the entire trip on a single PNR.

​​​​​​How often did you have to check/call until you got the seats?
Managed to get the seats after several trials on M&M, even now, it's on and off to view or change the seats.

Viennafly

Which route/airline did you book and which class?
FRA-JFK // JFK-MUC-FRA roundtrip in LH F (O)

How many pax and how many award miles?
1 pax: 182k miles + 589.38 EUR fees

How many days/weeks/months did you book in advance?
~3.5 months in advance

Have you been able to book your preferred dates of travel?
almost, but was relatively flexible +/- 2 weeks and 4-6 night stay

Were you happy with the award booking procedure (e.g. online/by phone)?
No, booked online. Was quite a pain. Normal roundtrip search did not show any availability for F awards. Then I searched one-way and found a few days with availability for the outbound flight, which could be stiched together with an inbound via MUC. Overall, it was a good 1.5 hours of playing around on a Sunday afternoon. In hindsight, I should have called M&M the next day.

How often did you have to check/call until you got the seats?
checked online a few times before.

fereke

Curious about my future as infant will turn child soon... wasn't it possible to book the kid as SEN companion (50%) rather than child (75%)?

oliver2002

Since the adult travelling with the child is not SEN, only 25% was applied. If I was part of the trip, the 50% companion discount would have applied. Back in the day my kids got 25 and my wife 50% off when travelling with me, the system seeks out the adult to apply the 50%.

Primenumber

Which route/airline did you book and which class?
FRA LAX LH business (I) one way
How many pax and how many award miles?
2 adults, 56k+28k plus 780€ fees (for both)
​​​​​​How many days/weeks/months did you book in advance?
9 days
​​​​​​Have you been able to book your preferred dates of travel?
yes

​​​​​​Were you happy with the award booking procedure (e.g. online/by phone)?
All good. Called German SEN line, 1 min wait, requested SEN WL and got the booking confirmed and issued within 15 min.

​​​​​​How often did you have to check/call until you got the seats?
First call, saw that D was available and SEN WL would clear.

cas_de

Which route/airline did you book and which class?
MUC FRA MCO // ORD FRA MUC (all in I class)
How many pax and how many award miles?
2 adults, 1 kid, 145k / 72.5k (adult) / 108.75k (kid) plus €176.37 fees per person
​​​​​​How many days/weeks/months did you book in advance?
6 months
​​​​​​Have you been able to book your preferred dates of travel?
preferred dates - yes (we are depending on the fall school break in Bavaria), preferred route - no.

​​​​​​Were you happy with the award booking procedure (e.g. online/by phone)?
Called SEN line and had to use SEN WL. Since jr. wants to fly 747s I tried to get routes that are operated by the QOTS. At the time of booking the outbound was operated by a 744, but has since then been switched to a 343. A SEN WL request MUC FRA MIA in I was rejected. I was hoping to get the return from MIA, which was scheduled to be operated by a 748 (but has since then been switched to a 744). Outbound was confirmed instantly via the WL, chose to return from ORD w/the 748 which was also confirmed immediately. Let's hope the 748 sticks. Booked a separate flight FLL-ORD on UA in Eco (refundable) for €135 to get us to ORD with a 10 hr layover to go to town. At the time of booking ORD was cheaper to reach from MCO/TPA/PBI/FLL/RSW on UA than NYC, WAS or IAH (with the last one having lost 747 service for the winter schedule).

​​​​​​How often did you have to check/call until you got the seats?
Once

oliver2002

Which route/airline did you book and which class?
JFK FRA MUC LH business (I) one way
How many pax and how many award miles?
2 adults, 78k+39k plus 37.80€ fees (per person) (business plus flex)
​​​​​​How many days/weeks/months did you book in advance?
66 days
​​​​​​Have you been able to book your preferred dates of travel?
yes

​​​​​​Were you happy with the award booking procedure (e.g. online/by phone)?
All good. Called German SEN line, 14 min wait, requested SEN WL and got the booking confirmed and issued within 2 min.

​​​​​​How often did you have to check/call until you got the seats?
First call, saw that D was available and SEN WL would clear.

oliver2002

Which route/airline did you book and which class?
FRA JFK LH business (I) one way with F on WL
How many pax and how many award miles?
1 adults, 56k plus 390€ fees
​​​​​​How many days/weeks/months did you book in advance?
64 days
​​​​​​Have you been able to book your preferred dates of travel?
yes

​​​​​​Were you happy with the award booking procedure (e.g. online/by phone)?
All good. Called German SEN line, 14 min wait, requested WL for F and got the booking done in I with WL in F. That seems the way they prefer, so that the pax at least has a seat on the flight.

​​​​​​How often did you have to check/call until you got the seats?
First call, F is current F4 and A0

FS_FRA

Which route/airline did you book and which class?
FRA -xVIE - MRU, MRU - FRA, LH (operated by Eurowings Discover) WL in C
How many pax and how many award miles?
2 PAX, 168.000 miles, incl 50% SEN companion award
​​​​​​How many days/weeks/months did you book in advance?
7 months
​​​​​​Have you been able to book your preferred dates of travel?
No, only WL available on any date
​​​​​​Were you happy with the award booking procedure (e.g. online/by phone)?
No. 2 calls with 30+ min waiting time each time just to get the booking (WL) made. First agent (English hotline) knew less about the possible routings than I did, and less about the rules... second agent (German hotline) was better trained. Both calls audio quality was atrocious and agents were obviously stressed and not very friendly. Overall not a nice experience.
​​​​​​How often did you have to check/call until you got the seats?
First call challenging, second call managed to make sure the WL was setup as I needed it.

Jetfriend

Which route/airline did you book and which class?
FRA-IST-ZNZ, TK C
How many pax and how many award miles?
3 PAX, 3x70.000
​​​​​​How many days/weeks/months did you book in advance?
2 months
​​​​​​Have you been able to book your preferred dates of travel?
Yes
​​​​​​Were you happy with the award booking procedure (e.g. online/by phone)?
Yes, online.
​​​​​​How often did you have to check/call until you got the seats?
One call with TK



Which route/airline did you book and which class?
FRA-SIN-SYD, SQ & LH C
How many pax and how many award miles?
2 PAX, 2x195.000
​​​​​​How many days/weeks/months did you book in advance?
10 months
​​​​​​Have you been able to book your preferred dates of travel?
Yes
​​​​​​Were you happy with the award booking procedure (e.g. online/by phone)?
Yes, online.
​​​​​​How often did you have to check/call until you got the seats?
Online..

SK AAR

One call with TK?
Is this a M/M award or a TK M&S award?

europeanflyer

Which route/airline did you book and which class?
MIA-WAW-SOF, LO C
How many pax and how many award miles?
1 PAX, 56.000 + 118 USD
​​​​​​How many days/weeks/months did you book in advance?
10 weeks
​​​​​​Have you been able to book your preferred dates of travel?
Yes
​​​​​​Were you happy with the award booking procedure (e.g. online/by phone)?
Yes, online.
​​​​​​How often did you have to check/call until you got the seats?
Online immediately




​​​​​​

kkong42

I expect, as per my recent experience, unable to make seat reservations with M+M, so you have to call TK to get their PNR and make seat reservations with them.