Please post your M&M award booking experience
Aug 9, 2007, 7:45 am
#76
Join Date: Mar 2005
Location: MUC based
Programs: *A
Posts: 536
- Which route/airline did you book and which class?
MUC-BKK (TG) BKK-SIN-BKK (SQ) BKK-FRA (TG) FRA-MUC (LH) all in C
- How many pax and how many award miles?
1pax, 120k, 230e "taxes"
- How many days/weeks/months did you book in advance?
1month
- Have you been able to book your preferred dates of travel?
yes. And I changed my return legs 1day before departure, no problems to find seats for 4days later as planned. 40e change fee
- Were you happy with the award booking procedure (e.g. online/by phone)?
FTL line said no avail around any of my dates, ANA tool gave completely different results, so FTL line eventually managed to book it with my instructions... thanks to FT I knew about ANA...^
MUC-BKK (TG) BKK-SIN-BKK (SQ) BKK-FRA (TG) FRA-MUC (LH) all in C
- How many pax and how many award miles?
1pax, 120k, 230e "taxes"
- How many days/weeks/months did you book in advance?
1month
- Have you been able to book your preferred dates of travel?
yes. And I changed my return legs 1day before departure, no problems to find seats for 4days later as planned. 40e change fee
- Were you happy with the award booking procedure (e.g. online/by phone)?
FTL line said no avail around any of my dates, ANA tool gave completely different results, so FTL line eventually managed to book it with my instructions... thanks to FT I knew about ANA...^
How did you manage to get that?
Aug 24, 2007, 8:49 am
#80
Join Date: Dec 2005
Programs: OW Emerald, *A Gold
Posts: 6,913
- Which route/airline did you book and which class?
JFK - FRA - JFK; LX and LH so it's actually JFK - GVA - FRA - JFK, F class
- How many pax and how many award miles?
1 pax; 140k miles
- How many days/weeks/months did you book in advance?
just one week or 9 days to be accurate
- Have you been able to book your preferred dates of travel?
Yep, got the dates I wanted but not exactly the routing I wanted. Anyway I won't complain.
- Were you happy with the award booking procedure (e.g. online/by phone)?
more or less
How often did you have to check/call until you got the seats?
once
JFK - FRA - JFK; LX and LH so it's actually JFK - GVA - FRA - JFK, F class
- How many pax and how many award miles?
1 pax; 140k miles
- How many days/weeks/months did you book in advance?
just one week or 9 days to be accurate
- Have you been able to book your preferred dates of travel?
Yep, got the dates I wanted but not exactly the routing I wanted. Anyway I won't complain.
- Were you happy with the award booking procedure (e.g. online/by phone)?
more or less
How often did you have to check/call until you got the seats?
once
Aug 30, 2007, 1:40 pm
#82
Join Date: Oct 2006
Location: STR, FLD
Programs: LH FTL, BA Silver
Posts: 29
> Which route/airline did you book and which class?
STR (LH/C) - FRA (LH/F) - ORD (LH/F) - FRA (LH/C) - STR
> How many pax and how many award miles?
1, 140.000
> How many days/weeks/months did you book in advance?
7 Months
> Have you been able to book your preferred dates of travel?
Yes, exact dates I was looking for (despite the fact it's over the Easter holidays)
> Were you happy with the award booking procedure (e.g. online/by phone)?
> How often did you have to check/call until you got the seats?
Booked online, no problems whatsoever. Once I had the miles required (CC miles posted later than usual), I was able to book the flight I wanted on the first try
STR (LH/C) - FRA (LH/F) - ORD (LH/F) - FRA (LH/C) - STR
> How many pax and how many award miles?
1, 140.000
> How many days/weeks/months did you book in advance?
7 Months
> Have you been able to book your preferred dates of travel?
Yes, exact dates I was looking for (despite the fact it's over the Easter holidays)
> Were you happy with the award booking procedure (e.g. online/by phone)?
> How often did you have to check/call until you got the seats?
Booked online, no problems whatsoever. Once I had the miles required (CC miles posted later than usual), I was able to book the flight I wanted on the first try
Sep 1, 2007, 12:14 pm
#83
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
- Which route/airline did you book and which class?
All in C: ZRH-(LX)LHR-22hour "stopover"-(NZ)LAX-(LX)ZRH
- How many pax and how many award miles?
2 pax, 90'000 miles each
- How many days/weeks/months did you book in advance?
Almost 4 months in advance (booked today for the week of Christmas / New Year's)
- Have you been able to book your preferred dates of travel?
Yes
- Were you happy with the award booking procedure (e.g. online/by phone)?
Checked availabilty online (for LX flights on the M&M website and for the NZ flight on the ANA website) and told the agent exactly what I wanted. He was very helpful, no problem at all.
How often did you have to check/call until you got the seats?
Checked online twice, called once, done.
All in C: ZRH-(LX)LHR-22hour "stopover"-(NZ)LAX-(LX)ZRH
- How many pax and how many award miles?
2 pax, 90'000 miles each
- How many days/weeks/months did you book in advance?
Almost 4 months in advance (booked today for the week of Christmas / New Year's)
- Have you been able to book your preferred dates of travel?
Yes
- Were you happy with the award booking procedure (e.g. online/by phone)?
Checked availabilty online (for LX flights on the M&M website and for the NZ flight on the ANA website) and told the agent exactly what I wanted. He was very helpful, no problem at all.
How often did you have to check/call until you got the seats?
Checked online twice, called once, done.
Last edited by goliath; Sep 2, 2007 at 2:01 pm
Sep 1, 2007, 8:26 pm
#84
Join Date: Jan 2005
Location: IAH and HAM
Programs: LH Sen, PPS, FB Platinum, Enrich Silver, SPG Plat
Posts: 1,496
- Which route/airline did you book and which class?
First: SIN-(LX)BKK-(TG)ZRH(stopover)-(LX)HAM-(LH)LHR-(TG)BKK-(SQ)SIN
- How many pax and how many award miles?
1 pax, 180'000 miles
- How many days/weeks/months did you book in advance?
Booked now for Christmas holidays
- Have you been able to book your preferred dates of travel?
Yes, but on the return the only option was to go via LHR (I still hope to change this......)
- Were you happy with the award booking procedure (e.g. online/by phone)?
Yes
How often did you have to check/call until you got the seats?
Once.
First: SIN-(LX)BKK-(TG)ZRH(stopover)-(LX)HAM-(LH)LHR-(TG)BKK-(SQ)SIN
- How many pax and how many award miles?
1 pax, 180'000 miles
- How many days/weeks/months did you book in advance?
Booked now for Christmas holidays
- Have you been able to book your preferred dates of travel?
Yes, but on the return the only option was to go via LHR (I still hope to change this......)
- Were you happy with the award booking procedure (e.g. online/by phone)?
Yes
How often did you have to check/call until you got the seats?
Once.
Sep 2, 2007, 2:01 am
#85
Join Date: Mar 2007
Location: Malaysia
Programs: Skywards, Qmiles, Miles&More, Enrich
Posts: 311
- Which route/airline did you book and which class?
KRT-FRA-VIE-FRA-KRT in C class on LH
- How many pax and how many award miles?
One pax & 60,000 miles
- How many days/weeks/months did you book in advance?
Original booking ~ 8 months but yesterday (1 sep) I changed my outward booking and still got a seat even though its the peak period (Dec) ^
- Have you been able to book your preferred dates of travel?
Yes, only because I booked ahead of time. But not too happy with the flight time of my return (too early @ 6.35am)
- Were you happy with the award booking procedure (e.g. online/by phone)?
Yes, easy by calling the LH in KRT
- How often did you have to check/call until you got the seats?
Once
KRT-FRA-VIE-FRA-KRT in C class on LH
- How many pax and how many award miles?
One pax & 60,000 miles
- How many days/weeks/months did you book in advance?
Original booking ~ 8 months but yesterday (1 sep) I changed my outward booking and still got a seat even though its the peak period (Dec) ^
- Have you been able to book your preferred dates of travel?
Yes, only because I booked ahead of time. But not too happy with the flight time of my return (too early @ 6.35am)
- Were you happy with the award booking procedure (e.g. online/by phone)?
Yes, easy by calling the LH in KRT
- How often did you have to check/call until you got the seats?
Once
Sep 21, 2007, 3:13 pm
#86
Join Date: Jan 2006
Location: YOW
Programs: AC, PD First, SPG Plat
Posts: 27
- Which route/airline did you book and which class?
HAM-MUC-SFO (LH C) LAS-DEN (UA Y) DEN-FRA-HAM (LH C)
- How many pax and how many award miles?
1 for 90.000
- How many days/weeks/months did you book in advance?
less than 3 months
- Have you been able to book your preferred dates of travel?
yes, absolutely. I was not able to avoid FRA though.
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
one phonecall, very easy. However, I was not assigned seats which seemed a little weird to me.
HAM-MUC-SFO (LH C) LAS-DEN (UA Y) DEN-FRA-HAM (LH C)
- How many pax and how many award miles?
1 for 90.000
- How many days/weeks/months did you book in advance?
less than 3 months
- Have you been able to book your preferred dates of travel?
yes, absolutely. I was not able to avoid FRA though.
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
one phonecall, very easy. However, I was not assigned seats which seemed a little weird to me.
Sep 21, 2007, 5:21 pm
#88
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
- Which route/airline did you book and which class?
YYZ > DUS (LH/F) DUS > MUC (LH/C) MUC > BCN (LH/C)
BCN > MUC (LH/C) MUC > YUL (LH/F) YUL > YYZ (AC/C)
- How many pax and how many award miles?
2 pax, 200'000 miles
- How many days/weeks/months did you book in advance?
11 month's
- Have you been able to book your preferred dates of travel?
Yes, but on the return the only option was to go via YUL
- Were you happy with the award booking procedure (e.g. online/by phone)?
Yes
How often did you have to check/call until you got the seats?
Once
Taxes:
$116.92 CAD
YYZ > DUS (LH/F) DUS > MUC (LH/C) MUC > BCN (LH/C)
BCN > MUC (LH/C) MUC > YUL (LH/F) YUL > YYZ (AC/C)
- How many pax and how many award miles?
2 pax, 200'000 miles
- How many days/weeks/months did you book in advance?
11 month's
- Have you been able to book your preferred dates of travel?
Yes, but on the return the only option was to go via YUL
- Were you happy with the award booking procedure (e.g. online/by phone)?
Yes
How often did you have to check/call until you got the seats?
Once
Taxes:
$116.92 CAD
Sep 21, 2007, 7:47 pm
#89
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,171
- Which route/airline did you book and which class?
DTW-FRA-MUC-DEL-FRA-DTW all LH FRA-MUC-DEL in Y, rest C
- How many pax and how many award miles?
1 for 160k
- How many days/weeks/months did you book in advance?
11 weeks
- Have you been able to book your preferred dates of travel?
return on Jan1 because no avail for Jan 2-5
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
Yes: M&M SEN line in USA very competent. C WL on the Y segments. Called twice, first time got equally good ORD-ZRH-DEL-FRA-DTW option as mixed award offered for 130k.
DTW-FRA-MUC-DEL-FRA-DTW all LH FRA-MUC-DEL in Y, rest C
- How many pax and how many award miles?
1 for 160k
- How many days/weeks/months did you book in advance?
11 weeks
- Have you been able to book your preferred dates of travel?
return on Jan1 because no avail for Jan 2-5
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
Yes: M&M SEN line in USA very competent. C WL on the Y segments. Called twice, first time got equally good ORD-ZRH-DEL-FRA-DTW option as mixed award offered for 130k.
Sep 22, 2007, 12:43 pm
#90
Join Date: May 1998
Posts: 6,790
- Which route/airline did you book and which class? STR-FRA-NRT and return, Lufthansa, First Class. (Of course, the STR-FRA and FRA-STR legs were in intra-Europe "business" class, only the intercontinental flights were in First.)
- How many pax and how many award miles? One, myself. 180K, but with the SEN 20% discount (Christmas present for US-based Senators) I got 36K rebated for a total of 144,000 miles net.
- How many days/weeks/months did you book in advance? Booked it 10 months in advance.
- Have you been able to book your preferred dates of travel? Yes. Indeed, when (at the last minute - literally the day before departure) I had to change the departure date, LH was able to accommodate on the spot by telephone (calling from FRA on my cell phone as I was boarding to fly somewhere else) for only the €40 change fee.
- Were you happy with the award booking procedure (e.g. online/by phone)? On line. Absolutely delighted. I wish it were that fast, easy, and painless on other programs.
- How often did you have to check/call until you got the seats? Got the award the first time I tried. As to the seats themselves, when I received the confirmation, I noticed they'd booked me into a bulkhead seat. I promptly called LH and asked for 83A. The guy laughed, and said that since the entire upper deck was empty except for me, he thought he could arrange that.
- How many pax and how many award miles? One, myself. 180K, but with the SEN 20% discount (Christmas present for US-based Senators) I got 36K rebated for a total of 144,000 miles net.
- How many days/weeks/months did you book in advance? Booked it 10 months in advance.
- Have you been able to book your preferred dates of travel? Yes. Indeed, when (at the last minute - literally the day before departure) I had to change the departure date, LH was able to accommodate on the spot by telephone (calling from FRA on my cell phone as I was boarding to fly somewhere else) for only the €40 change fee.
- Were you happy with the award booking procedure (e.g. online/by phone)? On line. Absolutely delighted. I wish it were that fast, easy, and painless on other programs.
- How often did you have to check/call until you got the seats? Got the award the first time I tried. As to the seats themselves, when I received the confirmation, I noticed they'd booked me into a bulkhead seat. I promptly called LH and asked for 83A. The guy laughed, and said that since the entire upper deck was empty except for me, he thought he could arrange that.