Please post your M&M award booking experience
#586
Join Date: Dec 2011
Location: FRA
Programs: UA, TG, LH
Posts: 70
PS. For me it would be interesting to know if the award flight, if booked by phone, was booked
in the same state it originated
and
if it was booked via a standard, *G or higher hotline.
May this could be ammended to the questions.
in the same state it originated
and
if it was booked via a standard, *G or higher hotline.
May this could be ammended to the questions.
#588
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,158
- Which route/airline did you book and which class?
LH MUC-PEK C-Cl
- How many pax and how many award miles?
1 Child, 50250 award miles
- How many days/weeks/months did you book in advance?
78 days
- Have you been able to book your preferred dates of travel?
Yes, the A380 service to PEK is wide open
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
Yes, called and reserved the first time.
LH MUC-PEK C-Cl
- How many pax and how many award miles?
1 Child, 50250 award miles
- How many days/weeks/months did you book in advance?
78 days
- Have you been able to book your preferred dates of travel?
Yes, the A380 service to PEK is wide open
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
Yes, called and reserved the first time.
#589
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,511
#590
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,511
Which route/airline did you book and which class?
LH MAN-FRA-BOG oneway in C
LH EZE-FRA-MAN oneway in F
How many pax and how many award miles?
1 pax, 67K miles, Ł367.34 (of which Ł150 is UK APD) to BOG
1 pax, 105K miles , US$373.40 from EZE
How many days/weeks/months did you book in advance?
5 - 6 months
Have you been able to book your preferred dates of travel?
More or less, FRA-BOG does not operate daily, so had to be flexible.
Were you happy with the award booking procedure (e.g. online/by phone)?
Yes, booked both awards online.
How often did you have to check/call until you got the seats?
I booked two separate tours in South America (somewhere I haven’t been before), one in Colombia and another in Chile with 4 days in-between. The first tour starts in Bogotá and ends in Cartagena. The second starts and ends in Santiago de Chile. I need to get to Bogotá for the start of the tour, move from Cartagena to Santiago and back to Europe after the tours. Since LH does not fly to SCL I looked around and found an F award on LH’s longest flight from SCL to FRA with a couple days in Buenos Aires.
In addition to the two longhaul flights listed, I booked an award for BOG-SCL on LAN using avios (37,500 miles and Ł50.90 in Business) and bought tickets for CTG-BOG (1h27m flight) on Avianca 788 in Business (for 247,500 COP or Ł65.04!) and SCL-EZE (1h50m flight) on Air Canada’s fifth freedom flight on 777 in Premium Economy since I could not justify the price of a Business ticket on AC.
LH MAN-FRA-BOG oneway in C
LH EZE-FRA-MAN oneway in F
How many pax and how many award miles?
1 pax, 67K miles, Ł367.34 (of which Ł150 is UK APD) to BOG
1 pax, 105K miles , US$373.40 from EZE
How many days/weeks/months did you book in advance?
5 - 6 months
Have you been able to book your preferred dates of travel?
More or less, FRA-BOG does not operate daily, so had to be flexible.
Were you happy with the award booking procedure (e.g. online/by phone)?
Yes, booked both awards online.
How often did you have to check/call until you got the seats?
I booked two separate tours in South America (somewhere I haven’t been before), one in Colombia and another in Chile with 4 days in-between. The first tour starts in Bogotá and ends in Cartagena. The second starts and ends in Santiago de Chile. I need to get to Bogotá for the start of the tour, move from Cartagena to Santiago and back to Europe after the tours. Since LH does not fly to SCL I looked around and found an F award on LH’s longest flight from SCL to FRA with a couple days in Buenos Aires.
In addition to the two longhaul flights listed, I booked an award for BOG-SCL on LAN using avios (37,500 miles and Ł50.90 in Business) and bought tickets for CTG-BOG (1h27m flight) on Avianca 788 in Business (for 247,500 COP or Ł65.04!) and SCL-EZE (1h50m flight) on Air Canada’s fifth freedom flight on 777 in Premium Economy since I could not justify the price of a Business ticket on AC.
#591
Join Date: Aug 2017
Location: FRA
Programs: Miles & More, Hilton Honors
Posts: 5
Which route/airline did you book and which class?
LH FRA-MUC-YUL-MUC-FRA in C
How many pax and how many award miles?
1 pax (my girlfriend), 55K miles, 533.62 € in taxes/fees
How many days/weeks/months did you book in advance?
4 months (Meilenschnäppchen)
Have you been able to book your preferred dates of travel?
Yes
Were you happy with the award booking procedure (e.g. online/by phone)?
Hell yeah
How often did you have to check/call until you got the seats?
I wasn't able to reserve a seat for this ticket until about a week before the flight. I was booked on the same flight in C for business and we had combined the flight with our Thanksgiving travel, as it was her first time flying in C I wanted to make sure we'd sit together. It did work, but just barely. However, clever boy that I am, I never thought of calling the Senator hotline to reserve for her - no idea if that would have worked.
LH FRA-MUC-YUL-MUC-FRA in C
How many pax and how many award miles?
1 pax (my girlfriend), 55K miles, 533.62 € in taxes/fees
How many days/weeks/months did you book in advance?
4 months (Meilenschnäppchen)
Have you been able to book your preferred dates of travel?
Yes
Were you happy with the award booking procedure (e.g. online/by phone)?
Hell yeah
How often did you have to check/call until you got the seats?
I wasn't able to reserve a seat for this ticket until about a week before the flight. I was booked on the same flight in C for business and we had combined the flight with our Thanksgiving travel, as it was her first time flying in C I wanted to make sure we'd sit together. It did work, but just barely. However, clever boy that I am, I never thought of calling the Senator hotline to reserve for her - no idea if that would have worked.
Last edited by 210597; Jan 11, 2018 at 4:26 am Reason: I forgot our first and last leg!
#592
Join Date: Jan 2007
Location: ZRH
Programs: LX M&M
Posts: 318
Which route/airline did you book and which class?
NH F / FRA-HND
NH C / HND-HKG
CA C / HKG-CTU
How many pax and how many award miles?
1 pax, 105K miles, 180€ in taxes/fees
How many days/weeks/months did you book in advance?
12 months
Have you been able to book your preferred dates of travel?
Yes
Were you happy with the award booking procedure (e.g. online/by phone)?
5min and it was booked
How often did you have to check/call until you got the seats?
Once, have checked all flights online and called them
NH F / FRA-HND
NH C / HND-HKG
CA C / HKG-CTU
How many pax and how many award miles?
1 pax, 105K miles, 180€ in taxes/fees
How many days/weeks/months did you book in advance?
12 months
Have you been able to book your preferred dates of travel?
Yes
Were you happy with the award booking procedure (e.g. online/by phone)?
5min and it was booked
How often did you have to check/call until you got the seats?
Once, have checked all flights online and called them
#593
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,158
- Which route/airline did you book and which class?
HKG-MUC via FRA in business
- How many pax and how many award miles?
67000 miles and 111EUR for me, 33500 and 111EUR for my wife, 50250 and 99 EUR each for the kids
- How many days/weeks/months did you book in advance?
77 days
- Have you been able to book your preferred dates of travel?
Dates yes, but not the route. HND-MUC was not available via SEN spl req WL, HKG-MUC didn't clear even though the A380 had Z9, but HKGFRA cleared the WL with D3. Go figure.
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
6 calls to the SEN line in BER over two months till we finally settled for this option. The end result was an extra day in HKG at the end of our JP easter vacation.
HKG-MUC via FRA in business
- How many pax and how many award miles?
67000 miles and 111EUR for me, 33500 and 111EUR for my wife, 50250 and 99 EUR each for the kids
- How many days/weeks/months did you book in advance?
77 days
- Have you been able to book your preferred dates of travel?
Dates yes, but not the route. HND-MUC was not available via SEN spl req WL, HKG-MUC didn't clear even though the A380 had Z9, but HKGFRA cleared the WL with D3. Go figure.
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
6 calls to the SEN line in BER over two months till we finally settled for this option. The end result was an extra day in HKG at the end of our JP easter vacation.
#594
Join Date: Jan 2007
Location: ZRH
Programs: LX M&M
Posts: 318
Which route/airline did you book and which class?
CA C / HKG-PEK
BR C / PEK-TPE
BR C / TPE-CDG
How many pax and how many award miles?
1 pax, 67K miles, 80€ in taxes/fees
How many days/weeks/months did you book in advance?
12 months
Have you been able to book your preferred dates of travel?
Yes
Were you happy with the award booking procedure (e.g. online/by phone)?
5min and it was booked
How often did you have to check/call until you got the seats?
Once, have checked all flights online and called them
CA C / HKG-PEK
BR C / PEK-TPE
BR C / TPE-CDG
How many pax and how many award miles?
1 pax, 67K miles, 80€ in taxes/fees
How many days/weeks/months did you book in advance?
12 months
Have you been able to book your preferred dates of travel?
Yes
Were you happy with the award booking procedure (e.g. online/by phone)?
5min and it was booked
How often did you have to check/call until you got the seats?
Once, have checked all flights online and called them
#595
Moderator: GLBT travelers, India-based Airlines and India; FlyerTalk Evangelist
Join Date: Jan 2004
Location: Asia
Programs: Yes!
Posts: 15,512
- Which route/airline did you book and which class?
LHR-FRA/x-DEL in First
- How many pax and how many award miles?
85000 miles & approx GBP 300. 1 Pax
- How many days/weeks/months did you book in advance?
11 months
- Have you been able to book your preferred dates of travel?
Yes, almost. Within a day of my first choice date.
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
Yes, online
LHR-FRA/x-DEL in First
- How many pax and how many award miles?
85000 miles & approx GBP 300. 1 Pax
- How many days/weeks/months did you book in advance?
11 months
- Have you been able to book your preferred dates of travel?
Yes, almost. Within a day of my first choice date.
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
Yes, online
#596
Moderator: GLBT travelers, India-based Airlines and India; FlyerTalk Evangelist
Join Date: Jan 2004
Location: Asia
Programs: Yes!
Posts: 15,512
- Which route/airline did you book and which class?
JFK-NRT/x-DEL in First on NH
- How many pax and how many award miles?
145000 miles & 385 euros. 1 pax
- How many days/weeks/months did you book in advance?
9 months
- Have you been able to book your preferred dates of travel?
Yes, got my first choice date.
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
Yes, checked availability online then called SEN line with exact dates.
JFK-NRT/x-DEL in First on NH
- How many pax and how many award miles?
145000 miles & 385 euros. 1 pax
- How many days/weeks/months did you book in advance?
9 months
- Have you been able to book your preferred dates of travel?
Yes, got my first choice date.
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
Yes, checked availability online then called SEN line with exact dates.
#597
Join Date: Dec 2017
Programs: Miles&More
Posts: 7
- Which route/airline did you book and which class?
YUL-YVR on AC Business
- How many pax and how many award miles?
17k + ~100€ for 1 pax
- How many days/weeks/months did you book in advance?
~4 months
- Have you been able to book your preferred dates of travel?
Yes.
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
It was done online, it was quick and easy
At the time C seats costed more than 1000$, so I was very impressed I could get them for only 17k miles.
YUL-YVR on AC Business
- How many pax and how many award miles?
17k + ~100€ for 1 pax
- How many days/weeks/months did you book in advance?
~4 months
- Have you been able to book your preferred dates of travel?
Yes.
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
It was done online, it was quick and easy
At the time C seats costed more than 1000$, so I was very impressed I could get them for only 17k miles.
#598
Join Date: Aug 2000
Location: ZRH / YUL
Programs: UA, TK, Starwood > Marriott, Hilton, Accor
Posts: 7,295
- Which route/airline did you book and which class?
YVR-MUC-ZRH in LH Business Class, A350-900
- How many pax and how many award miles?
52'000 miles and CAD514 in fees and taxes
- How many days/weeks/months did you book in advance?
7 months
- Have you been able to book your preferred dates of travel?
Yes, precisely.
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
Easy online booking. Then separate log-in to LH website to assign seats.
The YQ on this award is at its usual insulting level, but I paid up since I must travel on that date and while there was I class available via Miles&More, it wasn't made available to AC or UA FFPs.
YVR-MUC-ZRH in LH Business Class, A350-900
- How many pax and how many award miles?
52'000 miles and CAD514 in fees and taxes
- How many days/weeks/months did you book in advance?
7 months
- Have you been able to book your preferred dates of travel?
Yes, precisely.
- Were you happy with the award booking procedure (e.g. online/by phone)? How often did you have to check/call until you got the seats?
Easy online booking. Then separate log-in to LH website to assign seats.
The YQ on this award is at its usual insulting level, but I paid up since I must travel on that date and while there was I class available via Miles&More, it wasn't made available to AC or UA FFPs.
#599
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,735
Which route/airline did you book and which class?
CA C / HKG-PEK
BR C / PEK-TPE
BR C / TPE-CDG
How many pax and how many award miles?
1 pax, 67K miles, 80€ in taxes/fees
How many days/weeks/months did you book in advance?
12 months
Have you been able to book your preferred dates of travel?
Yes
Were you happy with the award booking procedure (e.g. online/by phone)?
5min and it was booked
How often did you have to check/call until you got the seats?
Once, have checked all flights online and called them
CA C / HKG-PEK
BR C / PEK-TPE
BR C / TPE-CDG
How many pax and how many award miles?
1 pax, 67K miles, 80€ in taxes/fees
How many days/weeks/months did you book in advance?
12 months
Have you been able to book your preferred dates of travel?
Yes
Were you happy with the award booking procedure (e.g. online/by phone)?
5min and it was booked
How often did you have to check/call until you got the seats?
Once, have checked all flights online and called them
#600
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,825
Indeed, what an odd itinerary to get from HKG to TPE. Assuming that no seats available on the direct BR flights since you were allowed to fly via PEK. Maybe BR has no availability yet as you book 12 months out whereas many carriers will allow only 330 days out.