Please post your award booking experience in C and F

Old Apr 21, 08, 4:03 pm
  #151  
 
Join Date: Jan 2006
Location: near DTM
Programs: LH M&M, AF/KL Gold, EK silver, GF silver
Posts: 76
Originally Posted by SK AAR View Post
How did you book this for 180k miles only? It appears to be 3-region-award in F as you combine Japan/China w/ Thailand/SIN? Nice routing though ^
As I have no flight between this 2 regions in this award booking it is 180.000 miles. From Europe to CentralAsia is 180.000 for a return F ticket as well as from Europe to SouthEastAsia.
If you fly to one region and return from another region with different amounts of miles, Miles & More will charge you the miles for the highest award (Europe-SEA // India-Europe will be 180.000 miles in F).
asienflieger is offline  
Old Apr 30, 08, 4:02 am
  #152  
 
Join Date: Nov 2005
Location: ZRH
Programs: LH
Posts: 406
- Which route/airline did you book and which class?
HAM-FRA-BLR (LH) // DEL-VIE-HAM (OS) all in C

- How many pax and how many award miles?
1 passenger, 90,000 miles

- How many days/weeks/months did you book in advance?
2,5 months

- Have you been able to book your preferred dates of travel?
Yes, however I was flexible with dates. But still, seats were available almost any day.

- Were you happy with the award booking procedure (e.g. online/by phone)?

Yes, very hassle free. Booked online. Except the taxes & fees (252euro) are a lot...
flo-e is offline  
Old Apr 30, 08, 4:08 am
  #153  
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Join Date: Oct 2004
Location: MUC/LAX/SMV
Programs: LH, UA, BD, AA, NW, FB, NH, AC, Sixt, Hertz, Avis, *W, HH, Marriott, PC, Leaders Club, AMEX
Posts: 12,407
Originally Posted by flo-e View Post
Except the taxes & fees (252euro) are a lot...
Well, have the ticket issued in the U.S. and pay in USD, much cheaper.
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Old Apr 30, 08, 4:10 am
  #154  
 
Join Date: Feb 2007
Location: DRS, BLI
Programs: M&M, DC
Posts: 120
Which route/airline did you book and which class?
DRS-MUC-SFO(LH)//SFO-LAS(US)///LAX-JFK(UA)///JFK-FRA-DRS(LH)

- How many pax and how many award miles?
1x140,000

- How many days/weeks/months did you book in advance?
2,5 months

- Have you been able to book your preferred dates of travel?
Affirmative. However, tried to got to LAX first but juggled it around now. Just didn't want to go through FRA

- Were you happy with the award booking procedure (e.g. online/by phone)?
Well, the first lady told me she could not find a seat on the DRS-MUC flight all day! Hung up and re-dialed - asked for it again and I got the whole routing as planned![B]
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Old Apr 30, 08, 7:47 am
  #155  
 
Join Date: Oct 2002
Location: Germany
Posts: 598
- Which route/airline did you book and which class?
FRA - BKK (LH F) - SIN (LX F) - BKK (LX F) - FRA (LH F)

- How many pax and how many award miles?
2 passengers, 270,000 miles (Companion Award)

- How many days/weeks/months did you book in advance?
9 months

- Have you been able to book your preferred dates of travel?
Yes.

- Were you happy with the award booking procedure (e.g. online/by phone)?
Yes. Just called the SEN hotline, told them the dates of travel and everything was available.
Tirreg is offline  
Old Apr 30, 08, 8:22 am
  #156  
 
Join Date: May 2005
Location: JNB / HEL
Programs: too many...
Posts: 327
Which route/airline did you book and which class?

HEL - FRA - JNB - FRA - HEL (LH F/C)

How many pax and how many award miles?

1 passenger, 140,000 miles (SAA voyager miles)

- How many days/weeks/months did you book in advance?

two weeks

- Have you been able to book your preferred dates of travel?

Yes.

- Were you happy with the award booking procedure (e.g. online/by phone)?
Yes, absolutely! Just called the LH to check availability, then SAA to have the award issued.

JNBHEL
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Old May 1, 08, 10:48 am
  #157  
 
Join Date: Feb 2004
Location: Naperville, IL (USA)
Posts: 107
Which route/airline did you book and which class?
ORD-FRA-OSL-FRA-OSL all in LH C

How many pax and how many award miles?
5 passengers, 90,000 LH miles each (courtesy of a very good friend!)

- How many days/weeks/months did you book in advance?
~4 months: booked on 3/7/08 for 7/2/08 departure

- Have you been able to book your preferred dates of travel?
Almost - had to shift trip 4 days, but can still make 7/7 to 7/13 Norway cruise

- Were you happy with the award booking procedure (e.g. online/by phone)?
Yes - did all online on LH website. Only tiny glitch is one passenger (me!) doesn't have a seat assignment on one leg.
Ms. HDPlayer is offline  
Old May 15, 08, 3:13 pm
  #158  
 
Join Date: Mar 2007
Location: Oslo, Norway
Programs: LH Sen, Eurobonus, SPG
Posts: 72
Which route/airline did you book and which class?

LHR-FRA-BKK-FRA-OSL all in LH C

How many pax and how many award miles?

1 X 120 000

How many days/weeks/months did you book in advance?

2 weeks

Have you been able to book your preferred dates of travel?

Yes, exact dates

Were you happy with the award booking procedure (e.g. online/by phone)?

Yes, sent SMS to Runabout asking if he was at work. Replied me next morning. Called me. Waitlisting....a few hours later...Called and confirmed and already assigned me to 9K on both legs. I am extremly happy with what this guy can do...This is the third time he fixes an award for me^^....If u ever quit or start working for another program...Let me know as I have to consider switching too...
Krabi here we come...cant wait for a week of relaxation.....
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Old May 16, 08, 8:05 pm
  #159  
Moderator: Lufthansa Miles & More, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 38,017
Which route/airline did you book and which class?

DTW-xFRA-ARN-MUC-xFRA-DTW all in LH C

How many pax and how many award miles?

1 X 90 000 -20% Xmas voucher, 1 INF

How many days/weeks/months did you book in advance?

4 1/2 weeks

Have you been able to book your preferred dates of travel?

Yes, exact dates

Were you happy with the award booking procedure (e.g. online/by phone)?

Just researched using LH.com and expertflyer and called the LH US SEN desk. Snatched the last C award seat on the ob IC leg and found a flight with I availability on the IB fro the dates I wanted. Can't believe it myself. The new LH rule of not allowing hold on bookings (or the bad USD/EUR) must be working...
oliver2002 is offline  
Old May 28, 08, 12:21 pm
  #160  
Moderator: Lufthansa Miles & More, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 38,017
A little update on the above post:

after making the award reservation (of course I put on hold, you never know what the She.E.O. may decide otherwise ) I made arrangements for my Z ticket in parallel. On the day the award had to be ticketed I forgot to call in to release for ticketing. I realized this at 23.30 EST and made a frantic call to the US SEN, which of course had already closed for the day. So I proceeded to call the dreaded CPT line. The agent took all the details and supposedly sent the reservation for ticketing. 3 days went by and the reservation was still alive on checkmytrip and LH.com, but no ticket number or confirmation appeared. On day 4 the reservation was cancelled. A few missed heartbeats later (EF.com showed no I availability as expected) I called the SEN line and it turns out the CPT agent made some mistake and the booking never made it to ticketing

Surprisingly the agent managed to make a new booking and reinstate all I segments except for the first one which was waitlisted with a note to RM to release an I seat into inventory because LH made a mistake. A few agonizing days of waiting later (in the meantime the flight went from C9D9Z9 to C9D5Z2) the WL cleared last night^ Three cheers to the US SEN line!
oliver2002 is offline  
Old May 28, 08, 4:49 pm
  #161  
 
Join Date: Nov 2006
Location: BTS/VIE
Programs: LH FTL, HH Diamond
Posts: 2,215
Which route/airline did you book and which class?

BTS-MUC-ICN(lh)-KIX(oz)-AKL/WLG-SYD(nz)/SYD-ICN(oz)-MUC-BTS(lh) all in C

How many pax and how many award miles?

2 X 160 000

How many days/weeks/months did you book in advance?

8 months

Have you been able to book your preferred dates of travel?

Yes, was flexible enough to take vacation according to availability within the month in question

Were you happy with the award booking procedure (e.g. online/by phone)?

Checked via ANA tool, and made the reservation using the local BTS LH office telling the agent the exact flight numbers and dates to book, snatching the last O seats for MUC-ICN and KIX-AKL. Was told the booking would hold for 7 days. Next day called US SEN hotline to have it ticketed. 6 days later no charge on CC, no etix number shown in the booking. PMed LHrelate who confirmed my worst fears, telling me some of the segments were to expire the day before, she made a note in the booking to issue ASAP and advised me to call the SEN hotline ASAP. Called the US SEN hotline immediately, the agent confirmed tix not issued yet, re-sent to ticketing and made a note for her manager to verify and make sure it gets ticketed. Next morning etix numbers showed in the booking ^
Jolly good job by the US SEN hotline agent when I called the second time and big thanks to LHrelate!
whiskey_sk is offline  
Old May 28, 08, 4:59 pm
  #162  
 
Join Date: Oct 2006
Location: Mülheim/Ruhr and Wiesbaden
Programs: LH Senator
Posts: 62
Which route/airline did you book and which class?

MUC/FRA-NYC-SFO LAX-MCO-FRA/MUC in F

How many pax and how many award miles?

2* 140.000 miles

How many days/weeks/months did you book in advance?

5 Month

Have you been able to book your preferred dates of travel?

Yes, exact dates

Were you happy with the award booking procedure (e.g. online/by phone)?

Just researched using KVS and called the LH FTL desk. I had a agent in CPT. He did everything I wanted. But during ticketing we had some problems, because CPT reserved more stopover than allowed. After 3 or more calls and using help of a friend, who is M&M employee, we got our tickets.
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Old May 29, 08, 9:37 am
  #163  
Moderator: Lufthansa Miles & More, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 38,017
Originally Posted by oliver2002 View Post
A little update on the above post:

after making the award reservation (of course I put on hold, you never know what the She.E.O. may decide otherwise ) I made arrangements for my Z ticket in parallel. On the day the award had to be ticketed I forgot to call in to release for ticketing. I realized this at 23.30 EST and made a frantic call to the US SEN, which of course had already closed for the day. So I proceeded to call the dreaded CPT line. The agent took all the details and supposedly sent the reservation for ticketing. 3 days went by and the reservation was still alive on checkmytrip and LH.com, but no ticket number or confirmation appeared. On day 4 the reservation was cancelled. A few missed heartbeats later (EF.com showed no I availability as expected) I called the SEN line and it turns out the CPT agent made some mistake and the booking never made it to ticketing

Surprisingly the agent managed to make a new booking and reinstate all I segments except for the first one which was waitlisted with a note to RM to release an I seat into inventory because LH made a mistake. A few agonizing days of waiting later (in the meantime the flight went from C9D9Z9 to C9D5Z2) the WL cleared last night^ Three cheers to the US SEN line!
The saga continues: three days have passed and no ticket number appears, but my account was hit with a 90k deduction twice On calling the SEN line it appears the old booking was reinstated too and both tickets were issued .
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Old Jun 25, 08, 5:22 am
  #164  
szg
FlyerTalk Evangelist
 
Join Date: Nov 2006
Location: SZG, Austria
Programs: LH(OS) HON, IC RA
Posts: 33,194
Which route/airline did you book and which class?

SZG-FRA-DXB-MCT-FRA-SZG in C

How many pax and how many award miles?

90.000 miles (60.000 + 30.000 SEN companion)

How many days/weeks/months did you book in advance?

6 months

Have you been able to book your preferred dates of travel?

Yes, exact dates.

Were you happy with the award booking procedure (e.g. online/by phone)?

Booked by phone, was waitlisted on my travel dates for 2 flights and it cleared within two hours.
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Old Jun 25, 08, 6:23 am
  #165  
 
Join Date: Feb 2008
Location: HKG
Programs: none ;-)
Posts: 67
Which route/airline did you book and which class?

1. trip BRE-FRA-LAX-LAS-SAN-LAX-FRA-BRE in C

2. trip BRE-FRA-MEX-SJD-MEX-FRA-BRE in C

How many pax and how many award miles?

1. trip 2 pax 90.000 miles each

2. trip 2 pax 105.000 miles each

How many days/weeks/months did you book in advance?

1. trip 9 weeks

2. trip 14 weeks

Have you been able to book your preferred dates of travel?

Yes, exact dates for both

Were you happy with the award booking procedure (e.g. online/by phone)?

Booked by phone, everything went just the way I wanted.
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