deer

Nice, but strange:

I moved to England some time ago, and finally was getting LH SEN in august. I received the golden LH SEN card and the 2 E-Vouchers quickly from LH in Germany. Everything fine.

Now, one month later, surprisingly I got another welcome package:

One from Star Alliance (UK Office).

But, even stranger:

- They welcomed me as *A silver member (wheras the *A logo on my LH SEN card is looking very golden...)

- They rewarded me 2 Standby upgrade certificates (nice!) for *A flights (exception: Singapore Airlines)

- They rewarded me, even stranger, 2 "worldwide lounge access certificates".

Thank them very much anyway! Of course there come some questions in mind, like if I am unthankful if I friendly ask for a *A Gold welcome package? Or: Why is there such a thing as a "worldwide lounge access certificate" - because as FTL you can use silver lounges anyway and as SEN all the gold lounges!

And: Is it normal anyway getting this kind of package?

Anyway: The brits are rocking!

Football Fan

The *S is probably for the big "S" for service Mr. Mayrhuber is referring to in this month's letter in the LH magazine .

By the way, deer, cross-posting is not encouraged - I understand it is a question somewhere between LH and Star Alliance...my recommendation would still be to just choose one of the two fora to ask your question .

Grog

The FTL benefit is the use of the Lufthansa Frequent Traveller and Business Class lounges worldwide in conjunction with a Lufthansa ticket or Star Alliance ticket before departure. This lounge access certificate allows you to try out the lounge even when flying on non-Star Alliance flights.

You've received the packet, of course, because the person who chucked it into the mail to you doesn't think you have a SEN card.

deer

When there are two upgrade-vouchers and two lounge-certificates in the Silver-package I received - does anybody know, what is in the british *A Gold-package for LH SENs?

AJLondon

Yes.
Four upgrade vouchers (exactly the same type and usage conditions as you get). Also no lounge certs, as they are redundant for *Golds.

Snobs

I wonder why US residents don't get those upgrade vouchers!??

House

Because, last February, the Star Alliance decided to launch a membership campaign in the UK. *G and *S members with UK registered addresses received the upgrade vouchers (except for SQ Krisflyer members, because SQ did not participate in the promotion). They also had a generous scheme for introducing new members (automatic status matching for Gold and Silber in other airline programmes). It was a once-only bonus - it is not designed to be a permanent feature of the UK programme.

The reason for this is that the UK is a major air travel market where Oneworld (thanks to BA) is very strong. They will never run a scheme like this in Germany, for example, because *A is already very strong there.

There is still hope - *A said that if the UK scheme worked well they could try it in other strategic markets (Japan for example).

FF_Bello

If you did, maybe the *A Gold welcome package is on the way, too. BTW, mine contained 2 SEN luggage tags plus the 4 vouchers mentioned earlier.