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Old Nov 29, 2022, 8:07 am
  #1  
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Join Date: Jan 2017
Location: LIS/OTP - LAX/TPA
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Question Booked D / Ticket in Z

Booked a return flight LIS-FRA-OTP-VIE-LIS and the last leg was OS codeshare, flight operated by TP.
The whole booking is in D, and but the last leg, on the ticket it said Z. Also I got miles in M&M for Z instead of D and did not get the executive bonus.
I've opened a case with M&M and I'm still waiting after 2 weeks for a reply, but the operator said this is the first time he has seen this. He was seeing the same thing.

Anybody else experienced this?
LaikMaik is offline  
Old Nov 29, 2022, 9:45 am
  #2  
 
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Nothing out of the ordinary here, booking class D on OS translates to booking class Z on TP and you only get the Executive Bonus when flying on LH Group metal.

Sadly, the issue of TP booking classes and how they translate across various FFPs is an eternal nightmare for all of us.
gojko88 is offline  
Old Nov 29, 2022, 10:01 am
  #3  
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Originally Posted by gojko88
Nothing out of the ordinary here, booking class D on OS translates to booking class Z on TP and you only get the Executive Bonus when flying on LH Group metal.

Sadly, the issue of TP booking classes and how they translate across various FFPs is an eternal nightmare for all of us.
According to TAP Portugal | Miles & More (miles-and-more.com):

Earn award and status miles on all scheduled flights operated by TAP Portugal. As a Frequent Traveller, Senator or HON Circle Member, you get an additional Executive Bonus of 25% on the award miles calculated on the basis of the ticket price.
Seems you are right, I did not read it's only on award miles.

Where is booking class translation described? Ticketing airline was LH and the flight was sold as OS operated by TP...
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Old Nov 29, 2022, 10:42 am
  #4  
 
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You can have a look at this thread for class mapping on codeshare: MM Codeshare accrual class table (very incomplete)
fereke is online now  
Old Nov 30, 2022, 4:43 am
  #5  
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Originally Posted by fereke
You can have a look at this thread for class mapping on codeshare: MM Codeshare accrual class table (very incomplete)
Thank you! I will have a look. Meanwhile M&M team responded with their usual email:
The basis for the calculation according to the new system is the airfare plus the national/international surcharge (displayed as YQ) levied by the Miles & More partner airlines. The other taxes, fees and airline surcharges are not included in the revenue-based system. Thus, the mileage credit you received for your trip is correct.
While I do understand it, I booked the flight after searching the ITA Matrix and booked via the Senator hotline to assure they are in D. It was never mentioned that being operated by TP would mean another class. I still think LH needs to work on their customer service...
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LaikMaik is offline  
Old Dec 5, 2022, 2:08 am
  #6  
 
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Your miles credit is correct. Beware when booking different airlines (code share also) as the booking class may have been different on the operating airline.
As TP is not a M&M member, those classes are indeed differently booked and credited to another programme. The same applies V/V.
I suggest you book all flights on same LH group and on same metal!
kai.lileboo is offline  


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