AlicorporateUK

I’m booked on the usual LO580 for tomorrow, the booking was made literally 2 hours ago but it doesn’t seem to come up on both app and website, iPort (web check-in) won’t recognise it either… However, my Lufthansa app was able to find it even though —needless to say— it won’t allow me to do anything with it. I’m not worried about selecting seats (super-duper Z fare, lucky me) but I wouldn’t want any surprise at the airport as I’ve got work/meetings in Warsaw…



Is there anything I need to know for such late bookings e.g. no check-in available beforehand, risk of no-ticketing etc. or should I call LOT first in the morning for peace of mind before heading to the airport?

Ta.

G

AlicorporateUK

�and this is the message that iPort is throwing back at me tonight�



G

hugolover

SJJ isn't a station which supports LO OLCI as you know. Maybe you need to use a different reference to make that local thing work. It looks fine. Flight looks quiet. You're probably only pax in C.
Seat map opens fine on the LO579 WAW-SJJ. No reason to think its canx.

Where did you book the ticket? LO tix are issued instantly, dunno about your agency? They will be auto cancelled after a few hours if not ticketed as the departure is short notice.

Stick the tix into the iPort.

iLied

Is there any passport information that needs to be inserted d for SJJ?

hugolover

For *WAW yes, or an EU ID card is fine. But that won't be why it doesn't work.

AlicorporateUK

Many thanks and cheers for looking at the seat-map for me. I’ve just tried again (also using the ticket number as you kindly suggested) and it won’t have it for some odd reason… That aside, the booking has now appeared on the app but, when attempting to check-in, it tells me that the PNR hasn’t been found, normally you’d see the “greyed out itinerary” as indeed it’s iPort that handles it. Oh well, I guess I shall find out at the airport later today, I’ll report back once I take a seat in our premium lounge (if I do, after all…). I would have had to go to the desk anyway as iPort won’t issue a boarding pass for SJJ.

G

AlicorporateUK

Update on the check-in palaver: so I went as far as adding my passport details, only to be �told off� again by a different error message though:



I now wonder what�s blocking it, I�m not travelling with an infant, no special assistance and not even the special meal ().

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AlicorporateUK

Off to a bad start as the business check-in counter opened ~15 minutes later as opposed to the standard counter (what�s the point?); passport duly handed to agent without any mention of previously experienced issues; attempt number 1; attempt number 2; quick chat with the agent �next door�; preoccupied look at the screen followed by a couple of nervous hits at the keyboard preceding attempt number 3; relief and exclamation: �All cabin for you, Sir!�.

Excellent purser (male), roughly 70 passengers mostly connecting to KRK, AMS, BRU, CPH, FRA, OTP.

G

hugolover

Yeah I figured you�d be the only pax.

70 pax on an E170, it�s max 76 in Y, was the MCD placed weirdly in front of the Y pax in row 3 so it�s in front of their face and they have to reach underneath it to access the seat pocket?

AlicorporateUK

That was exactly it! Reason I’ve noticed is that as soon as I entered the aircraft and got my bag off my shoulder looking at the overhead, the purser loudly went (literally and indicating 2A): “Sir, I recommend that you sit in row 2, it is a better seat with plenty of legroom, the cabin is empty today and it is better for you to sit there.” I felt a bit awkward to be perfectly honest but I “accepted” and noticed literally the divider right in front (face-to-face basically) of the passenger behind me. As soon as the announcement “Boarding is completed” was made, I told the purser that my neck performs better by looking to the right and swiftly moved on to my original seat (i.e. 1D), he looked a bit confused, said “Zapraszam” and offered the welcome drink.

Way OT but I always go for D/F out of Sarajevo as you get the best views over the city:



G

hugolover

Do you mean Row 3?
On a 170, Row 2 is only 2CD, there's no 2AB

On the 170 3AB are the best seats as they're the only ones on the aircraft with extra legroom. It's often the case that it is Y, and the C pax sit in misery because the cabin is conferred 1CD, 2CD so they can take 2 C pax. As you know few pay for C. That's when the MCD is in front of the Y pax faces against the bulkhead in 3AB.

AlicorporateUK

That's it, sorry. The legroom is obviously significant but with the empty cabin it just felt akward to have somebody behind, 1D much better to "cosy up".

A pretty much insignificant data point but the only times I come across busy cabins are on the LHR services, AMS also seems to get some C pax during the week.

G

AlicorporateUK

iPort has been an absolute pain this year, has it worked even just once (or twice)? Not. First world problem aside (one is required to pay a visit at the check-in desk in any case), I was wondering why certain airports (such as my home airport) have no “standard” on-line check-in facilities (as of aimed at the generation of a “good-old” electronic boarding pass)? Whilst I appreciate that the average FTer should possibly be aware of such “dynamics”, I was indeed merely curious as to what is exactly behind iPort i.e. is the airline dictating (and managing) this particular procedure (e.g. for a seasonal route) or perhaps the airport simply being unable to handle “standard” check-in for one reason or another?

OS, at some point in the recent past, issued electronic boarding passes from SJJ (admittedly only for a short period of time): these, however, were promptly rejected at the manned check-point just before security, imagine the face of most passengers when being kindly instructed to head to the check-in desks…

G

AlicorporateUK

As per above, this is the error message I usually get (there are a couple of others, too); flight number is correct and I’m not amongst the “possible reasons” as per screenshot (seating not an issue here as I’m booked in C but still “iPort curious“ nonetheless!).



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AlicorporateUK

Following yet another iPort fiasco (see also traffic above), I’ve just spent a good half-an-hour at the check-in desk here in SJJ.

Usual itinerary i.e. SJJ-WAW-AMS, paid C ticket (fare “F”). In a nutshell, despite telling the agent that I had already managed to check-in for the second portion of my journey (WAW-AMS), she prints a boarding pass which stated something like “AT G” next to the seat (admittedly, I had never seen that before), adding that I would be on “stand-by” for the connecting flight due to no business class on that service. She made a few calls and also spoke to her colleague “next door” (the latter was busy checking-in a different flight), all to no avail. Whilst waiting for a call back, I showed her the electronic boarding pass as generated by the app, she however insisted that “system has priority” or something along those lines. I’m currently sitting in the lounge (SJJ), I only have roughly an hour at WAW and wondering what would be the best strategy here? I’m not bothered if I end up flying Y (though that would be my first “downgrade” on such short flight… and with Basia!) but I have important work meetings in Amsterdam tomorrow first in the morning, thus the first AM flight from WAW won’t be good enough given the circumstances.

Thanks.

G