TravelID: common sign on to all M&M and LH Group websites/apps

Old Apr 23, 2023, 12:23 am
  #76  
 
Join Date: Mar 2005
Location: ZRH, Switzerland
Programs: M&M, Fan of MO, Shangri-La.
Posts: 682
Similar issue here: when I log in on any browser with my travel ID, or with my service card, I see no upcoming flights at all anymore. I only see them in the App.

It amazes me how LH & LX manage to make their already poor IT even worse.
The only credit I give them is that they're consistent in messing things up.
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Old Apr 23, 2023, 6:37 am
  #77  
 
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,160
Originally Posted by romans
is this just a bad joke or log-in to LH/OS/SN websites again doesn't work?! can you please try someone? tried travel id also M&M number, no luck
Lol what a clusterf*ck. I just spent 10 minutes trying to log in to LH.com or LX.com on Chrome and Safari, normal or incognito mode. In all cases, I get immediately logged out after submitting my TravelID username and password. LH group seems intent on challenging AC for the title of the most incompetent airline IT department...

Thankfully, logging in (and staying logged in) on the LH/LX mobile apps still seem to work.
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Old Apr 23, 2023, 10:53 am
  #78  
 
Join Date: Mar 2008
Location: Eastern Europe
Programs: LH SEN LT , Hilton
Posts: 185
agree its a nightmare ...... 1st flgt since the upgrade on the app & the travel ID.
email for ONCI redirected me to a page for information on charter flgts !
website check-in came up technical error!!
app does not recognise the booking code!!!
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Old Apr 23, 2023, 2:23 pm
  #79  
 
Join Date: Mar 2005
Location: ZRH, Switzerland
Programs: M&M, Fan of MO, Shangri-La.
Posts: 682
Originally Posted by chris63
LHG could do with investing in IT that actually works.
I thought that, too, for a while.
Now I've changed my opinion.

LH would be better off to fire everyone in IT, because that department is working against LH, not for it.
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Old May 12, 2023, 5:52 pm
  #80  
 
Join Date: Aug 2022
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I had same problem everyone else had- I then went to Firefox and tried- and got right in....Maybe a chrome issue?
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Old Jun 19, 2023, 7:51 am
  #81  
 
Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
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Posts: 1,731
Asking the swarm intelligence here: has the TravelID situation stabilized or is it still a mess?

LH is getting trickier, trying to push the migration to the TravedID, I can only avoid it by clicking on the back button of the browser after logging on when they want to push me towards migrating to the TravelID.

TIA!

Last edited by cas_de; Jun 20, 2023 at 5:26 am
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Old Jun 19, 2023, 10:56 am
  #82  
 
Join Date: Aug 2011
Location: CDG
Programs: SK Gold, AF Gold, Marriott Platinum
Posts: 3,659
They seem to have resolved most of the issues, but there's no guarantee with LH IT. I'd bite the bullet at this point, though.
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Old Jun 24, 2023, 8:47 am
  #83  
 
Join Date: Oct 2003
Location: Barcelona, Catalunya
Posts: 2,099
Originally Posted by gojko88
They seem to have resolved most of the issues, but there's no guarantee with LH IT. I'd bite the bullet at this point, though.
But do you still have a choice? A few weeks ago something had changed, and I could not log on anymore on Miles&More without activating the Travel ID. (up to that moment, I'd always been able to skip it.)

Anyway, after that activation I haven't noticed anything different. Still logging on with my M&M card number now...
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Old Jun 24, 2023, 12:14 pm
  #84  
 
Join Date: May 2018
Location: FRA
Programs: LH SEN
Posts: 1,409
Originally Posted by Koby
But do you still have a choice? A few weeks ago something had changed, and I could not log on anymore on Miles&More without activating the Travel ID. (up to that moment, I'd always been able to skip it.)
That screen does look like your only option is to activate travel ID but if you just click "back" you'll be logged in and able to use the site without activating.
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supine is offline  
Old Jun 26, 2023, 7:54 am
  #85  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 47,806
Yep, I'm clicking on the 'back' button for now, easy going no issues so far, not converting to TravelID for now.
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Old Oct 16, 2023, 4:25 am
  #86  
 
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,819
Did someone manage to store his/her travel documents (passport, KTN) in the Travel.ID profile? Tried several times, and every time I get the message that the passport number is wrong (it isn’t).

Is there any secret trick to it? Or just rubbish Lufthansa IT?
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Old Dec 15, 2023, 11:41 am
  #87  
 
Join Date: Feb 2020
Posts: 282
Impossible to upgrade, register for Miles and More

Hi,
So not really frequent flyer here but I'm a Star Alliance Gold member and fly from time to time Lufthansa and Swiss. Recently I have received mails that I need to migrate my account. I follow the process, and the last step is consist of a confirmation email. I get the email but it looks like garbage and I cant click on any link. I'm using Outlook for Mac. Contacting Lufthansa does not work, contacting Swiss does not work.

Now I cannot longer login to my FF and I'm thinking why the beer country hate me. Have anyone experienced anything similar?

I get all the rest of Lufthansa's spam perfectly fine, but any email regards to merge my account, reset my password or things like that fails.
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Old Dec 15, 2023, 7:31 pm
  #88  
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Join Date: Aug 2005
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Posts: 31,552
Are you sure you didnt fall for a phishing scam? Why would LH ask you to migrate your account
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Old Dec 16, 2023, 5:23 am
  #89  
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Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,359
They keep pestering me too



Received 11 NOV 2023

.....
Not interested unless it works perfectly like undoing my bustenhalter with my teeth in 1 swift go...

Last edited by HadesNL; Dec 16, 2023 at 5:32 am
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Old Feb 5, 2024, 1:23 am
  #90  
 
Join Date: Feb 2019
Location: ZRH
Programs: SK*G, OW S
Posts: 128
How is the current situation with TravelID? I barely ever use LH but they keep sending me constant reminders to migrate it... And what do you think is the worst part of using it?
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