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How long to wait to get M&M status card & bag tag?

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Old Nov 5, 2021, 2:45 pm
  #1  
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Join Date: Feb 2021
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How long to wait to get M&M status card & bag tag?

Hi,

Do you know how long to wait for the new status card delivery with bag tag?
this is the welcome package.
In the past I was FTL, it took almost 2 weeks.
I have qualified the first time to SEN more than 3 weeks ago and still nothing.

somebody has qualified in october who has receive their new welcome package?

Yes, I do have the app and digitally its fine. I can access the card

Cheers,
bruso is offline  
Old Nov 5, 2021, 3:23 pm
  #2  
formerly a193991
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Originally Posted by bruso
Hi,

Do you know how long to wait for the new status card delivery with bag tag?
this is the welcome package.
In the past I was FTL, it took almost 2 weeks.
I have qualified the first time to SEN more than 3 weeks ago and still nothing.

somebody has qualified in october who has receive their new welcome package?

Yes, I do have the app and digitally its fine. I can access the card

Cheers,

i qualified on 18 Sep. I think it took a good 4 weeks to receive the
package. The 2 bag tags are now some sort of red, I think leather imitation and you can slip the 2 gold cards into the bag tag.
59Impala is offline  
Old Jul 25, 2022, 5:29 am
  #3  
 
Join Date: Jan 2016
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Senator welcome package delivery?

Hi All,

10.07.2022 I've become Senator. Can you maybe tell me approx. how long it will need to be wait for card and baggage tags?
Till now nothing came.
raiders30 is offline  
Old Jul 25, 2022, 6:02 am
  #4  
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Originally Posted by raiders30
Hi All,

10.07.2022 I've become Senator. Can you maybe tell me approx. how long it will need to be wait for card and baggage tags?
Till now nothing came.
I have a Family member waiting since 30 th June, M&M said then that it would be many weeks.

You can use the virtual card
chris63 is online now  
Old Jul 25, 2022, 6:04 am
  #5  
 
Join Date: Jan 2016
Location: Munich
Programs: LH SEN
Posts: 73
Originally Posted by chris63
I have a Family member waiting since 30 th June, M&M said then that it would be many weeks.

You can use the virtual card
Hi Chris, thanks for the info, bad to hear that

Yeah virtual I have from day one hehehe.

Thank you again for quick reply
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Old Jul 28, 2022, 1:36 am
  #6  
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it took about 5 weeks last year
not sure if waiting times have been increased or decreased
bruso is offline  
Old Jul 28, 2022, 3:18 am
  #7  
 
Join Date: Dec 2009
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It is printed and send out after a few days, if you didn't get ti in 2 weeks call SEN service and they will speed it up. It took 3 weeks to get a pack back in April.
kai.lileboo is offline  
Old Jul 29, 2022, 1:29 pm
  #8  
 
Join Date: Jan 2016
Location: Munich
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Originally Posted by kai.lileboo
It is printed and send out after a few days, if you didn't get ti in 2 weeks call SEN service and they will speed it up. It took 3 weeks to get a pack back in April.
ok thank you for the hint. I already call Senator line and they told me that I need to contact service center so will call them tomorrow due that they pick up phones only till 8 p.m.
raiders30 is offline  
Old Jul 31, 2022, 11:09 pm
  #9  
 
Join Date: Jan 2016
Location: Munich
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Originally Posted by raiders30
ok thank you for the hint. I already call Senator line and they told me that I need to contact service center so will call them tomorrow due that they pick up phones only till 8 p.m.
Ok I call senator hotline again due that last time there was some girl which didn't now it seems about it.
No wI talked with other woman adn she clearly told me what chris63 wrote "Due that now what is happening on airports and in LH it will take some weeks that we will be able to send you package you need to wait"
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raiders30 is offline  
Old Aug 1, 2022, 1:46 am
  #10  
formerly a193991
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TBH, there is nothing special in the SEN welcome package. Just the gold card and 2 now red bag tags.
chris63 likes this.
59Impala is offline  
Old Aug 1, 2022, 2:29 am
  #11  
 
Join Date: Feb 2022
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I've been waiting for 2 months now for the FTL info for my fiancée and myself...I don't think it is ever coming at this point...at this point almost am SEN myself, so just waiting for that I guess to harass the M&M team.
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Old Aug 1, 2022, 3:16 am
  #12  
 
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Originally Posted by MasterGberry
I've been waiting for 2 months now for the FTL info for my fiancée and myself...I don't think it is ever coming at this point...at this point almost am SEN myself, so just waiting for that I guess to harass the M&M team.
cas_de jr. qualified for FTL in Nov 2021. He has not yet received any FTL tags / card yet. Triggered it 4 times via the SEN hotline, last time last week. I have my doubts that he will ever get something delivered in the mail.
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Old Aug 2, 2022, 3:13 am
  #13  
 
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I thought they stopped sending physical cards tbh.
Fabo.sk is online now  
Old Aug 2, 2022, 4:07 am
  #14  
 
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Originally Posted by Fabo.sk
I thought they stopped sending physical cards tbh.
I got mine in November 2021, after I requalified in 2020
andywaw is offline  
Old Aug 2, 2022, 5:09 am
  #15  
 
Join Date: Aug 2009
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Originally Posted by Fabo.sk
I thought they stopped sending physical cards tbh.
So why don't they just say that when you call them?

Originally Posted by andywaw
I got mine in November 2021, after I requalified in 2020
Your status did originally expire in 02/22? They only (used to) send out the new cards close to the original expiration date of the status before requalification.
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