How long to wait to get M&M status card & bag tag?
#1
Original Poster
Join Date: Feb 2021
Programs: LH SEN
Posts: 32
How long to wait to get M&M status card & bag tag?
Hi,
Do you know how long to wait for the new status card delivery with bag tag?
this is the welcome package.
In the past I was FTL, it took almost 2 weeks.
I have qualified the first time to SEN more than 3 weeks ago and still nothing.
somebody has qualified in october who has receive their new welcome package?
Yes, I do have the app and digitally its fine. I can access the card
Cheers,
Do you know how long to wait for the new status card delivery with bag tag?
this is the welcome package.
In the past I was FTL, it took almost 2 weeks.
I have qualified the first time to SEN more than 3 weeks ago and still nothing.
somebody has qualified in october who has receive their new welcome package?
Yes, I do have the app and digitally its fine. I can access the card
Cheers,
#2
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,574
Hi,
Do you know how long to wait for the new status card delivery with bag tag?
this is the welcome package.
In the past I was FTL, it took almost 2 weeks.
I have qualified the first time to SEN more than 3 weeks ago and still nothing.
somebody has qualified in october who has receive their new welcome package?
Yes, I do have the app and digitally its fine. I can access the card
Cheers,
Do you know how long to wait for the new status card delivery with bag tag?
this is the welcome package.
In the past I was FTL, it took almost 2 weeks.
I have qualified the first time to SEN more than 3 weeks ago and still nothing.
somebody has qualified in october who has receive their new welcome package?
Yes, I do have the app and digitally its fine. I can access the card
Cheers,
i qualified on 18 Sep. I think it took a good 4 weeks to receive the
package. The 2 bag tags are now some sort of red, I think leather imitation and you can slip the 2 gold cards into the bag tag.
#4
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,638
You can use the virtual card
#5
Join Date: Jan 2016
Location: Munich
Programs: LH SEN
Posts: 73
#7
Join Date: Dec 2009
Location: BCN/SIN
Programs: SEN**, Ex TK Elite+, Ex IB Sapphire, Hyatt Gold, Bonvoy, Meliá Platinum
Posts: 649
It is printed and send out after a few days, if you didn't get ti in 2 weeks call SEN service and they will speed it up. It took 3 weeks to get a pack back in April.
#8
Join Date: Jan 2016
Location: Munich
Programs: LH SEN
Posts: 73
ok thank you for the hint. I already call Senator line and they told me that I need to contact service center so will call them tomorrow due that they pick up phones only till 8 p.m.
#9
Join Date: Jan 2016
Location: Munich
Programs: LH SEN
Posts: 73
No wI talked with other woman adn she clearly told me what chris63 wrote "Due that now what is happening on airports and in LH it will take some weeks that we will be able to send you package you need to wait"
#11
Join Date: Feb 2022
Programs: OS SEN, Marriott Titanium
Posts: 319
I've been waiting for 2 months now for the FTL info for my fiancée and myself...I don't think it is ever coming at this point...at this point almost am SEN myself, so just waiting for that I guess to harass the M&M team.
#12
Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
Programs: this and that
Posts: 1,731
cas_de jr. qualified for FTL in Nov 2021. He has not yet received any FTL tags / card yet. Triggered it 4 times via the SEN hotline, last time last week. I have my doubts that he will ever get something delivered in the mail.
#15
Join Date: Aug 2009
Location: between DM464 and DM463 on the NAPSA26 RNAV TRANS in EDDM
Programs: this and that
Posts: 1,731
So why don't they just say that when you call them?
Your status did originally expire in 02/22? They only (used to) send out the new cards close to the original expiration date of the status before requalification.
Your status did originally expire in 02/22? They only (used to) send out the new cards close to the original expiration date of the status before requalification.