Question for EU Flight Compensation Regulation for LH flights
Jul 6, 2022, 11:17 am
#31
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,758
Are we talking about the same thread/OP? (I don't even see a post from the learned CWS in this thread, so seems to be some kind of misunderstanding here)
I never said that the OP was not entitled to (fixed amount) comp. under the EU regulation. On the contrary I stated above (#21) that the OP should apply to LH for EUR 250/125 compensation.
What the OP insisted on was reimbursement of incidental costs at destination (Naples, because the OP arrived too late to make a ferry connection). That is certainly not covered under the EU Reg. I agree with one of the previous posters that maybe it is covered by local law/principles of contract law but that is something completely different than under EU Reg. 261/04 which is relatively simple and well established by now.
I never said that the OP was not entitled to (fixed amount) comp. under the EU regulation. On the contrary I stated above (#21) that the OP should apply to LH for EUR 250/125 compensation.
What the OP insisted on was reimbursement of incidental costs at destination (Naples, because the OP arrived too late to make a ferry connection). That is certainly not covered under the EU Reg. I agree with one of the previous posters that maybe it is covered by local law/principles of contract law but that is something completely different than under EU Reg. 261/04 which is relatively simple and well established by now.
Jul 6, 2022, 12:11 pm
#32
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 7,986
Are we talking about the same thread/OP? (I don't even see a post from the learned CWS in this thread, so seems to be some kind of misunderstanding here)
I never said that the OP was not entitled to (fixed amount) comp. under the EU regulation. On the contrary I stated above (#21) that the OP should apply to LH for EUR 250/125 compensation.
What the OP insisted on was reimbursement of incidental costs at destination (Naples, because the OP arrived too late to make a ferry connection). That is certainly not covered under the EU Reg. I agree with one of the previous posters that maybe it is covered by local law/principles of contract law but that is something completely different than under EU Reg. 261/04 which is relatively simple and well established by now.
I never said that the OP was not entitled to (fixed amount) comp. under the EU regulation. On the contrary I stated above (#21) that the OP should apply to LH for EUR 250/125 compensation.
What the OP insisted on was reimbursement of incidental costs at destination (Naples, because the OP arrived too late to make a ferry connection). That is certainly not covered under the EU Reg. I agree with one of the previous posters that maybe it is covered by local law/principles of contract law but that is something completely different than under EU Reg. 261/04 which is relatively simple and well established by now.
Jul 6, 2022, 5:26 pm
#33
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,257
This is not downgrade. You never had a ticket for AF in C/J to Naples. If you wanted/insisted to travel in J/C I'm sure LH would have been able to rebook you (but most likely not on the day that you wish). You need to contact LH for refund of fare difference for the AF flight; most likely the amount will be small....
If LH rebooked them in Biz next day and offered meal and hotel vouchers, you'd have a point. But they silently downgraded them, or at least that was the preliminary assumption.
Jul 8, 2022, 6:56 am
#35
Join Date: Jan 2007
Location: RTM
Programs: DiamondClub (rip), Currently an Alliance Treble Champion (BA, A3, AZ)
Posts: 1,786
Does anybody know the current processing times for LH to address EU 261 Compensation and EU 261 Reimbursement of expenses?
I am now three cancellations deep in just 32 days, but more importantly I am over €550 out of pocket with expenses due to failure of LH to provide overnight hotels in MUC and Milan. This is starting to bite...
I am now three cancellations deep in just 32 days, but more importantly I am over €550 out of pocket with expenses due to failure of LH to provide overnight hotels in MUC and Milan. This is starting to bite...
Jul 8, 2022, 7:22 am
#36
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,257
