Wage negotiations for LH Ground &MRO staff: Verdi strike on July 27 2022
Jul 26, 22, 5:53 am
#61
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
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Originally Posted by pdeut
I noticed that many of the MUC flights cancelled an hour ago are now not showing as cx anymore in the app/lh.com. I assume this is an effort to reduce the pace of calls?
Jul 26, 22, 5:57 am
#62
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
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Originally Posted by Sykes
Just confirming: This strike is considered air carrier staff rather than staff external to the carrier for EU261 purposes, right? (This seems obvious, but it's not entirely implausible to me that there is some weird ownership structure that could shirk responsibility.)
Jul 26, 22, 6:15 am
#63
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
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Originally Posted by chris63
Beyond ridiculous …… they are trying to protect the callcentre before the pax ?
Jul 26, 22, 6:19 am
#64
Join Date: Mar 2003
Location: NYC/PSP
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Originally Posted by pdeut
I noticed that many of the MUC flights cancelled an hour ago are now not showing as cx anymore in the app/lh.com. I assume this is an effort to reduce the pace of calls?
Jul 26, 22, 6:28 am
#66
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
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Posts: 8,626
Originally Posted by oliver2002
Not really for the call centre... its cancelled in waves so the rebooking bots don't rebook into flights that are about to be cancelled which then have to be rebooked again.
Jul 26, 22, 6:30 am
#67
Join Date: Mar 2003
Location: NYC/PSP
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Originally Posted by oliver2002
Amex should be able to rebook if the flight is cancelled in the system.
Edit: Yup. Amex is not rebooking her because they are not seeing the flight as cancelled. They're "trying to confirm what is happening".
Jul 26, 22, 6:35 am
#68
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
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Originally Posted by justforfun
But that's the issue. If LH as un-cancelled the flight, Amex won't be able to rebook. Screws the pax.
Edit: Yup. Amex is not rebooking her because they are not seeing the flight as cancelled. They're "trying to confirm what is happening".
Edit: Yup. Amex is not rebooking her because they are not seeing the flight as cancelled. They're "trying to confirm what is happening".
Jul 26, 22, 6:38 am
#69
Join Date: Mar 2003
Location: NYC/PSP
Programs: AA EXP, A3 Gold
Posts: 4,061
Originally Posted by oliver2002
Not really for the call centre... its cancelled in waves so the rebooking bots don't rebook into flights that are about to be cancelled which then have to be rebooked again.
Jul 26, 22, 6:56 am
#70
Join Date: Jul 2008
Posts: 47
Originally Posted by poshul
Any suggestions for those of us mere mortals? I'd a STR->IAD G tomorrow. The earliest thing I can find availability for is ZWS->IAD in J on Thursday, which I snagged as a refundable ticket as a backup. Can I get Lufthansa to just stick me on that without paying the full J fare?
Jul 26, 22, 7:27 am
#72
Join Date: Mar 2003
Location: NYC/PSP
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Who's responsible for rebooking? The ticket was bought through Amex travel, it's a United codeshare, Lufthansa metal. If the cancellation had happened weeks ago, I'd say Amex travel. But since the cancellation was the day before travel, shouldn't it be Lufthansa? Asking being sister is being bounced around between all three.
Jul 26, 22, 7:34 am
#73
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Originally Posted by justforfun
That doesn't make any sense. If all the flights aren't cancelled at once, but in waves, that's exactly when you would run into this problem of being rebooked on a flight that is soon to be cancelled.
Amex purchased United flight number operated by LH: Amex should be able to handle everything in any situation as they are the owner of the ticket. They have to sort out the matter with their contact at the airline. If UA or LH take control (which they can when the flight is/was the next day) and rebook, the travel agent can no longer change the ticket.
Jul 26, 22, 7:35 am
#74
Join Date: Oct 2001
Location: Germany
Posts: 3,106
Is it possible to just do a no show tomorrow and sort it out (rebook to another date) later, when the strike is over?
My flight (MUC-SBZ) got canceled, OLCI offers ridiculous alternatives with 2 connections and 42h travel time, and I see no option to simply move my flight to another day...
And can I claim the EU compensation if I choose not to travel at all?
My flight (MUC-SBZ) got canceled, OLCI offers ridiculous alternatives with 2 connections and 42h travel time, and I see no option to simply move my flight to another day...
And can I claim the EU compensation if I choose not to travel at all?
Jul 26, 22, 7:37 am
#75
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
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Join Date: Dec 2002
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Originally Posted by cockpitvisit
Is it possible to just do a no show tomorrow and sort it out (rebook to another date) later, when the strike is over?
