Lufthansa website outage
Aug 11, 21, 5:29 am
#16
Join Date: Mar 2006
Location: FRA
Posts: 581
Currently I am neither able to login onto LH.com or miles and more, nor am I able to book a flight via the app or the homepage using my credit card...
That is totally insane.
As I dont have all pnrs at hand, I am not even able to track down my bookings in order to rebook.
That is totally insane.
As I dont have all pnrs at hand, I am not even able to track down my bookings in order to rebook.
Aug 12, 21, 1:56 am
#17
Join Date: Jul 2017
Programs: AY Plat Lumo, LX SEN*, Marriott Titanium
Posts: 434
Originally Posted by Dave_C
I turned on 2FA ages ago, yet have never actually ever received a 2FA challenge. Also goodness knows why they're doing it via text and not offering an authenticator app option as well. Plus they really, really, really need to turn off the option to login using your service card number and five digit PIN. I mean, we're in 2021....
Aug 12, 21, 11:33 am
#18
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 6,876
Still not working, how embarrassing 
LH Sending out emails & offering the portal to book Covid tests at FRA & lufthansatravelintigration doesn’t work......
LH Sending out emails & offering the portal to book Covid tests at FRA & lufthansatravelintigration doesn’t work......
Aug 12, 21, 2:41 pm
#20
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 6,876
Originally Posted by FriendlyConfines
I was able to log in by going to my reservations (one needs to know a PNR) and logging in once the reservation page opened.
Aug 12, 21, 3:26 pm
#21
Join Date: Jan 2010
Location: In transit TATL to MUC/MXP/MSQ
Posts: 219
Originally Posted by chris63
Wow, 5* IT for the 5* airline, ( allegedly )
And I congratulate you on the fact that, despite 13 years of erosion of HON perks -- beginning with Der Wolf and continuing through the depredations of CLIMB, SCORE, senior management's indifference to fifth-rate IT and tenth-rate service from the CPT call center and eternal annoyance that HONs and SENs would expect LH to live up to the listed (and unlisted) benefits of "elite" status -- you appear to have retained hope that senior management will see the light.
Aug 12, 21, 3:39 pm
#22
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 6,876
Originally Posted by FriendlyConfines
you appear to have retained hope that senior management will see the light.
It’s rapidly disappearing hope, currently even unable to book a flight on LH.com, how basic can that get
Nov 10, 21, 12:10 pm
#26
Join Date: Jul 2011
Programs: BAEC Gold, LH M&M Member
Posts: 2,705
Unable to check in in-app due to not having a visa(!)
Me, a UK passport holder travelling to Germany as a tourist.
Unable to check in online - the check-in process halted - as I don't have a visa(!)
(For the avoidance of doubt, no visa is necessary.)
I'll put it down to an IT glitch and sort it out at the airport tomorrow, but it's irritating.
Unable to check in online - the check-in process halted - as I don't have a visa(!)
(For the avoidance of doubt, no visa is necessary.)
I'll put it down to an IT glitch and sort it out at the airport tomorrow, but it's irritating.
Nov 11, 21, 2:42 am
#27
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 6,876
Originally Posted by NeverFirst
Me, a UK passport holder travelling to Germany as a tourist.
Unable to check in online - the check-in process halted - as I don't have a visa(!)
(For the avoidance of doubt, no visa is necessary.)
I'll put it down to an IT glitch and sort it out at the airport tomorrow, but it's irritating.
Unable to check in online - the check-in process halted - as I don't have a visa(!)
(For the avoidance of doubt, no visa is necessary.)
I'll put it down to an IT glitch and sort it out at the airport tomorrow, but it's irritating.
Nov 23, 21, 2:32 pm
#29
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 6,876
Originally Posted by mustafina
Been having problems logging in today - variously given authentication errors and even "your account has been deleted"! Now when I go to the app it tells me there are "issues with logging in" ..
