M&M Redemptions on domestic United?
Dec 30, 2020, 9:41 am
#1
Original Poster
Join Date: Aug 2008
Programs: BA Executive Club Blue; Miles & More Frequent Traveller; Marriott Rewards Gold;
Posts: 40
M&M Redemptions on domestic United?
Hi everyone.
I'm struggling to find any US domestic availability on Miles & More. Have United removed partner availability? Putting in any date, route, fare class combination simply comes up with the error of "We could not find a suitable flight offer for the travel period/route you have requested."
Is this a known issue?
Thanks in advance!
I'm struggling to find any US domestic availability on Miles & More. Have United removed partner availability? Putting in any date, route, fare class combination simply comes up with the error of "We could not find a suitable flight offer for the travel period/route you have requested."
Is this a known issue?
Thanks in advance!
Dec 30, 2020, 10:33 am
#2
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,019
so just to be sure, you plugged these flights into united.com without logging in and they showed 'X' as available for 'saver award'? LH should be able to book these. Have you tried calling?
Dec 30, 2020, 10:49 am
#3
Original Poster
Join Date: Aug 2008
Programs: BA Executive Club Blue; Miles & More Frequent Traveller; Marriott Rewards Gold;
Posts: 40
Hi. Yes there’s availability on United.com but unable to book through Miles & More online.
I haven’t called them yet but will do that as a next step.
Just as a side note, when you put in any US city pair there’s no availability (and the reward availability bar chart disappears). If you put, say LAX as the starting point and a city in Asia as the destination, then partner availability works. So it may be a United inventory issue. In any case I’ll give them a call and see what’s bookable.
I haven’t called them yet but will do that as a next step.
Just as a side note, when you put in any US city pair there’s no availability (and the reward availability bar chart disappears). If you put, say LAX as the starting point and a city in Asia as the destination, then partner availability works. So it may be a United inventory issue. In any case I’ll give them a call and see what’s bookable.
Dec 31, 2020, 11:21 am
#4
Join Date: Jan 2003
Location: London, UK
Posts: 5,655
Could it be that they are operating married segment availability for awards like AA do? I know that with BA's online award booking engine, it's unable to search for married sector award availability on AA (the engine looks sector by sector), but if you call and explain the situation, agents can do it offline. Perhaps UA and LH have a similar issue?
Jan 1, 2021, 3:26 pm
#5
Join Date: May 2006
Location: BRS (Bristol, UK)
Programs: LH SEN/*G
Posts: 1,266
Data point - I've just had the same problem. Availability showing on Expertflyer and united.com, and in the preview page on the M&M website, but fails when trying to select specific dates.
I called M&M and they booked it manually.
I called M&M and they booked it manually.
Jan 2, 2021, 9:30 am
#6
Join Date: Jan 2003
Location: London, UK
Posts: 5,655
Was it for a connecting flight, or a non-stop?
Jan 4, 2021, 8:38 am
#7
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,619
Just to say, I think that these UNITED mileage redemptions with M&M miles can be a really good deal, a.sort of sweet spot depending where you want to go (I could never get Hawaii with miles however, unsurprisingly). I suspect that the bigger distance you fly, the better the deal is with miles. Miles & More has exactly the same award chart for the whole continental US, doesn't it? By contrast, Avios have different levels according to how far you fly.
Jan 5, 2021, 5:49 pm
#8
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,019
Just to say, I think that these UNITED mileage redemptions with M&M miles can be a really good deal, a.sort of sweet spot depending where you want to go (I could never get Hawaii with miles however, unsurprisingly). I suspect that the bigger distance you fly, the better the deal is with miles. Miles & More has exactly the same award chart for the whole continental US, doesn't it? By contrast, Avios have different levels according to how far you fly.