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Changes to tickets bought under companion deals

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Old Dec 6, 2020, 12:47 pm
  #1  
bil
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Join Date: Jun 2017
Location: UK
Programs: BAEC Gold, Marriott Platinum
Posts: 222
Changes to tickets bought under companion deals

Hello all,

LX and LH currently have very good F/J companion deals from the UK. I would like to give them my pounds
but first I want to better understand their COVID rebooking policy. If I want to change the ticket, they won't
charge me a change fee, but a fare difference might be due. Am I right into thinking that since these are quite
cheap tickets that fare difference could be a very hefty one? Or do I just need availability in the same booking class?

Many thanks
bil is offline  
Old Dec 8, 2020, 4:26 am
  #2  
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If you change before first segment departure, you will be subject to whatever fares are available at the moment of change. As an example, normal A class LHR-BOG is £2900 and companion for 2 costs £3800. If you were to change it after companion sale is finished you would be on the hook for cca £2000 for the 2 of you. Unless there is a schedule change (highly likely) which you then follow SKDCH or INVOL as per guidelines.
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nufnuf77 is offline  
Old Dec 9, 2020, 7:42 am
  #3  
bil
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Join Date: Jun 2017
Location: UK
Programs: BAEC Gold, Marriott Platinum
Posts: 222
Thank you so much, this was the answer I was looking for!
Would I be able to refund or get a voucher?
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Old Dec 10, 2020, 2:38 am
  #4  
 
Join Date: Jan 2003
Location: London, UK
Posts: 5,655
Originally Posted by bil
Thank you so much, this was the answer I was looking for!
Would I be able to refund or get a voucher?
If any of the sectors gets cancelled, then yes, you're entitled to a full refund.
Dave_C is offline  


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