Buy on board coming to LH/OS/LX/EN regional flights in 2021
Nov 18, 2020, 4:02 am
#46
Join Date: Jul 2015
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Indeed the gap between the "full service" airlines and the LCCs is narrowing to the point where people will be doing more and more of just that. It's just that old customer habits tend to be sticky and that there may still be a greater convenience factor in flying with the "full service" airlines than in flying with the LCCs.
Nov 18, 2020, 4:47 am
#47
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
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The minimal free service is a small water bottle and a cookie (or similar). Everything else will need to be purchased.
Nov 18, 2020, 5:53 am
#49
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My other point is, the LCCs have behaved appallingly during the Corona thing and I don't want to give them any custom.
Nov 18, 2020, 6:41 am
#50
Join Date: Sep 2018
Location: London, Paris
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I've never eaten what passes for food in short-haul economy, and rarely drink anything, so this doesn't feel like a huge loss for me. On the other hand, taking an LLC doesn't make a lot of sense since I value lounge access, priority lanes, and tier 1 airport departures, so I won't be taking RyanAir anytime soon because LH decides to charge for the food. I suppose I'm more puzzled that they would charge money for such low quality? I remember when United started to charge for their meal boxes, it was boxes pretty much just containing carbs and sugar.
Nov 18, 2020, 7:32 am
#51
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Nov 18, 2020, 9:36 am
#52
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You can't be serious? This must be a mistake. They're going to handle out millions of plastic small water bottles and this is supposed to be sustainable and better for the environment?
Nov 18, 2020, 10:05 am
#53
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Unlike the millions of plastic small cups that they hand out?
Nov 18, 2020, 3:18 pm
#54
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As I've always maintained, the BoB thing is fine for point to point travel which is how LCCs operate. But when we're talking about a major airline offering a connecting service to and from all points of the globe, as well as to and from the poorer parts of Europe as well as serving the richer countries, I think it's a bit off.
Who, except Swiss and Norwegians, are going to be able to afford the ridiculous Swiss prices that SWISS will be asking for its BoB? The only way that I could accept the idea of BoB on Geneva flights was that most of those flights are actually point to point OD flights, not connecting to and from an intercontinental service. Here, as I understood it, they were going head to head with easyJet, which is really intelligent and smart as we all know.
For those who don't give a toss about having any food on their flights (and I have ended up jolly hungry on intercontinental connecting flights with no time to get something between flights) I am happy for you. But for a lot of travellers, it's going to make it a horrible experience for them. And hungry people are more tetchy and less patient, so I hope we don't end up with all the behaviour issues that seem to be happening on a regular basis on US domestic flights. Razor thin margins on European flights, I hear you say? For heaven's sake, just raise the ticket prices by 5 Euros and offer something that befits a full service connecting carrier. A tea and a biscuit would cost a lot less than 5 Euros.
Who, except Swiss and Norwegians, are going to be able to afford the ridiculous Swiss prices that SWISS will be asking for its BoB? The only way that I could accept the idea of BoB on Geneva flights was that most of those flights are actually point to point OD flights, not connecting to and from an intercontinental service. Here, as I understood it, they were going head to head with easyJet, which is really intelligent and smart as we all know.
For those who don't give a toss about having any food on their flights (and I have ended up jolly hungry on intercontinental connecting flights with no time to get something between flights) I am happy for you. But for a lot of travellers, it's going to make it a horrible experience for them. And hungry people are more tetchy and less patient, so I hope we don't end up with all the behaviour issues that seem to be happening on a regular basis on US domestic flights. Razor thin margins on European flights, I hear you say? For heaven's sake, just raise the ticket prices by 5 Euros and offer something that befits a full service connecting carrier. A tea and a biscuit would cost a lot less than 5 Euros.
Nov 18, 2020, 3:58 pm
#55
Join Date: Apr 2015
Posts: 46
Even if you increase a ticket by 5EUR, the food won't be better. See the menu on a SN flight. LH doesn't have a USP anymore when having a competition on routes where LCC are flying too. C lounges by LH are overrated. Okay, it is better than sitting in front of the gate, but is it worth the money if the connections are so short, that a lounge visit is not possible?
I could also argue that LH should attract more passengers to increase its revenue.
I could also argue that LH should attract more passengers to increase its revenue.
Nov 18, 2020, 4:04 pm
#56
Join Date: Apr 2015
Posts: 46
At the LH Group airline hubs, are there any retailers that sell kimchi for on-board consumption? Enough of that being eaten on board LG Group airlines' short-haul flights may be just enough to cause a customer revolt over this customer-unfriendly change by LH group airlines.
How did I hate the late nights trains from London going east with many people eating fast food on board the trains?
I don't see the difference anymore where LH has competition on routes where LCCs are flying. But it was easier to deal with LH on German soil when LH did not want to pay.
Nov 18, 2020, 4:10 pm
#57
Join Date: Apr 2015
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Nov 18, 2020, 4:13 pm
#58
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Originally Posted by bluesaturn
I don't see the difference anymore where LH has competition on routes where LCCs are flying. But it was easier to deal with LH on German soil when LH did not want to pay.
Nov 19, 2020, 2:22 am
#59
Join Date: Apr 2015
Posts: 46
My experience is that it was easier to deal legally with a very good German lawyer with LH than with LCCs outside of Germany. I have no experience with AirBerlin. But is this the new USP of LH?
