sophialite

Bingo. Precisely why you don't spend a months' paycheck on an airline ticket unless independently wealthy. As the Germans say, "es macht kein Sinn."

sophialite

Also, to add to this thread, all credit card companies other than AMEX are pretty bad with chargebacks. Every issuer but AMEX is very deferential to the merchant. AMEX is the only one that's slightly less deferential to merchants, which is why merchants hate AMEX (aside from the higher interchange %, obviously).

Long story short, if you're going to do chargebacks, use AMEX. If not, not worth it to chargeback. I've never won a chargeback with any of my other credit cards. Who on earth uses a Revolut card to buy a first class airline ticket???? Never, ever, ever, ever use a debit card (or its equivalent) for a charge that you can use your credit card for.

Andaz

In my case I had to use Revolut because my limit on Amex is pretty low (4.000€) because I have a pretty low income and it take 2 days for the money to arrive there when I make a payment to Amex so when the KBP First Class Deal showed up I only had like 1200€ to use on Amex and I didn't want to miss out on the stunning price, therefore I had to use Revolut. Never again tho.

Only 2 months and three times? I am at 3 months in 6 days and promised money within a week like 5-6 times?
Just forget about your money. In the near future, as I said.
I contacted the 'small courts' in my country to proceed now. If they can help, good. If not - then I don't know what to do.

sophialite

Friendly advice: if you don’t have the credit line to support it, you probably can’t afford it. I have over a million in credit and touch maybe 5% of it in a bad month. Usually a lot less.

sophialite

BTW I have two paid F tix with LX. All flights already cancelled. Told LX to hold off on the refund. Don’t need the money now and will likely need the value for another ticket later on, so no need to bother.

Andaz

Yes, we get it. You are richer than me and everyone else here. Congraulations.
If you are so rich, you can easily donate the 2k+€ Lufthansa owe me. That's what, 1 minute salary for you? Since you seem to be close to Bill Gates himself.

I really like Amex, and I don't mind having a low credit there. I just need to pay from my bank to Amex quite a lot but it works.
But as the deal went up on the First Class deal I had the same day used my Amex for another expensive thing. Usually I always have 3-4.000€ free to use on Amex.

I can afford it and don't worry about me. But I don't see why Lufthansa uses me and many else as their own personal bank.
It's frustrating and frankly disgusting imo.

Kataskopos

and this is relevant why apart from the reproductive organ size comparison ?

sophialite

I’m definitely not richer than everyone here. But I got to where I am from good financial management. Hoping to impart that wisdom.

sadly you had to learn it the hard way. Hope you find a way to get your money back *shrug*

hope you also learned a lesson for the future.

sophialite

wait you think showing credit limits is a point of bragging? credit is nothing. i had $250k in aggregate credit when I had a negative net worth. $1m in credit is just 1m different ways you can financially screw yourself if you don’t use it properly.

Dan1113

Really? If you're offered a voucher and you reject it and they confirm a refund to you but then don't process the refund, why wouldn't such a chargeback be successful?

I've initiated chargebacks against every airline that I was never to have flown in April for a trip and that hasn't refunded me, sadly several with Revolut as well indeed (though much smaller sums than what is being discussed here). I hope I have not shot myself in the foot or anything like that.

LondonElite

Ask Amex. There have been a number of reports in these here threads.

fassy

I had no issue getting AMEX to process charge backs for LH and SK tickets. I bought a flight for money, and if they cancel it, they have to send back money. Real money, not any vouchers. As long as I do not accept accepting any vouchers, they owe me money and have not delivered their service or product purchased. Which means, AMEX will process the charge back. Unless regulation changes, but so far it is not happening.

And no, I do not need the money right away. But airlines are business which are especially nasty when it comes to rules if they are in their favor... try having that typo in your name corrected? Good look! Once I bought a ticket via the SK for business app and somehow some update to the backend changed the pax gender in the traveler profile from male to female. Called in to have Mrs fassy changed to Mr. fassy. Not a chance! Had to cancel the ticket. So, as long as airlines behave that way, I will also stick to the rules.

Dan1113

That was my understanding too. Have chargebacks on 3 different cards all pending, hopefully they will all go ok. All are from companies that had promised refunds, of which I have proof.

Often1

Bottom line is that OP did not use a credit card and thus discussions of the credit card chargeback process is irrelevant. He is stuck with the limited process afforded him and LH knows exactly what that is.

Those with major US and UK credit cards, including Amex, seem to have a fairly easy go of chargeback success when:
1. Their flight was cancelled by the carrier.
2. The flight was on an EU carrier or a non-EU carrier departing from the EU or on a flight to or from the US.
3. The passenger requested a refund.
4. The refund was denied or the carrier did not respond.
5. The passenger raised a chargeback with his credit card issuer and supplied complete documentation, e.g. e-ticket receipt, notice of cancellation, request for refund, and response (or not) from carrier.

There are no general answers and passenger remedies vary by jurisdiction both as to air carrier and card issuer (bank).

warakorn

This is the key sentence. The passenger cancelled, not Lufthansa.

Can you prove it?

There are hundred of threads on FT regarding chargebacks. In most of the cases, the airline has cancelled.
There is no scandal with your story.

You have elected to cancel your F ticket.

Why did you cancel an April ticket already in February?